What impacts are being noticed on the public

What impacts are being noticed on the public transport demand? AMSTERDAM Expecting decrease of demand BARCELONA No significant decrease in 2008, but more relevant in 2009 BERLIN The demand increased in the last months BIRMINGHAM The demand increased up to September 2008 BRUSSELS Increase, but slower (3 %) than in the past years (6 %) BUDAPEST No impact in Budapest, but demand decreased 10 % in smaller cities HAMBURG No impact HELSINKI Increase but lower than previous year LONDON Expecting slow growth or fall to zero MADRID In 2008 it has decreased 2% in 2008. A decrease around 7 % is expected in 2009 ( -5, 4% up to April, and it continues decreasing) MANCHESTER A fall in demand MONTREAL Demand continues increasing. The goal is to grow 8 % yearly up to 2012 PRAGUE Decrease SOUTH YORKSHIRE Bus and Tram decrease slowly. Train continues growing STOCKHOLM Increase STUTTGART Slightly increase of demand VALENCIA General reduction VILNIUS Decrease

In case of a decrease of demand. . . BARCELONA Monthly tickets slightly decrease (-1, 8 % up to september 2009). Weekly tickets low increase. No changes in the purposes of the trip have been observed. Metro has declined (-3, 5 %), but city buses increase (2, 1%). There is a relative loss of weight of working days. BIRMINGHAM There has been no overall recent decrease in public transport use, but there has been a slow decline in bus use. Small reduction in general traffic. MADRID a) In 2008, urban buses decreased 6. 5%, Metro 0. 3%, Surburban railways 1. 9% and interurban buses 2. 0%. In 2009, rail modes decrease -7 %, and interurban buses -9, 5 %. b) All tickets, except single tickets, have decreased in the same proportion. MANCHESTER a) Especially in low-income areas and during evenings b) The fall in evening travel probably reflects fewer leisure trips. PRAGUE a) The biggest decrease was noticed in the sales of short-term tickets (1 day – 5 days) b) The decline seems to be related to a decreased number of tourists. Since the unemployment rate is rising, the number of journeys to work has decreased. SOUTH YORKSHIRE Maybe less optional journeys. With regard to modal share, bus and tram are declining, but train is more resilient. VILNIUS Decrease in monthly tickets. People buy tickets more for one transport mode instead of common ticket for all modes of transport

Are there any changes on the modal share? AMSTERDAM Decrease of the length of daily traffic jams on the main roads, but no relevant data on modal share. BARCELONA Higway toll has suffered a 7% decrease BERLIN The modal-split of public transport increased slightly BIRMINGHAM The recent trend shows a rise in trips on PT and a fall in car trips, especially some car trips have been transferred to rail BRUSSELS Unknown BUDAPEST Unknown HAMBURG There are no changes on the modal share HELSINKI In 2008 public transport usage increased 4% and private car usage shrunk slightly LONDON None of significance MADRID None of significance MANCHESTER Unknown MONTREAL Unknown PRAGUE There are no changes on the modal share SOUTH YORKSHIRE Unknown STOCKHOLM There any big changes in the private motoring STUTTGART There are no changes on the modal share VALENCIA Unknown VILNIUS Public transport trips have decreased, as well as number of private cars in the streets

Has the use of travel cards or season tickets decreased? BARCELONA Monthly tickets show a decrease of 2% in 2009, weekly tickets increase 1, 5 % and funded tickets have also gone up 1 %. BERLIN No BIRMINGHAM Slight increases in 1 -week and decreases in 4 -week and day ticket up to september 2008 BRUSSELS No BUDAPEST Unknown HAMBURG There is no decreasing HELSINKI Stable selling, but higher usage LONDON Unknown MADRID In 2008, all types of travel cards selling have decreased 4. 5%, except senior. In 2009, the whole travel cards go down (-8%), except the senior one, which increases 4%. MANCHESTER Tickets are sold by PT operators, which are separate from GMPTE PRAGUE No SOUTH YORKSHIRE No, sales remain stable STOCKHOLM Lower selling (-1%), but higher usage STUTTGART Slightly increase VALENCIA Yes, sellings have decreased 12 % VILNIUS Selling of season tickets has decreased

Have measures been adopted? AMSTERDAM No BARCELONA Not by now. Plans of increasig services continue to be undertaken BERLIN This is a permanent process BIRMINGHAM No BRUSSELS No BUDAPEST Yes, but already before the crisis HAMBURG No HELSINKI There is a superior advice to reduce the volume of operation next three years LONDON No, but the Plan 2009/10 to 2017/18 requires savings of at least MADRID Yes, reducing costs in order to adapt the service to the demand (-10% in public ocmpanies and -5% in private ones) MANCHESTER Yes, there have been some reductions in services. MONTREAL No PRAGUE Measures were taken on sunday mornings to reduce cost. SOUTH YORKSHIRE Number of services running at evenings or weekends have been reduced STOCKHOLM No STUTTGART No VALENCIA Yes VILNIUS Reducing services: operation time, night busses and adjustment of routes

Has the possibility to stablish adjustment measures been studied? AMSTERDAM No BARCELONA There is an idea to adapt night routes to current demand BERLIN No BIRMINGHAM No. There are measures to improve the efficiency BRUSSELS No BUDAPEST On studying HAMBURG No HELSINKI Costs updated with fuel prices and interest rates. LONDON Plan 2009/10 to 2017/18 requires savings of at least MADRID A reduction of the operational costs MANCHESTER There have been some reductions in services PRAGUE Only on terms of reducing intervals SOUTH YORKSHIRE Bus operators have reduced costs of the managerial hierarchy STOCKHOLM Not yet STUTTGART No VALENCIA Yes

Have special measures been foreseen? AMSTERDAM No BARCELONA No BERLIN Not yet BIRMINGHAM No special measures, only the usual ones BRUSSELS No, the cost of fuel is decreasing as the interests on loans HAMBURG No HELSINKI No, the demand risk is borne completely by the authority LONDON None at the present MADRID Not yet MANCHESTER No PRAGUE A subsidy from the government is being considered for Czech Railways SOUTH YORKSHIRE SYPTE has started to pay within 14 days of receipt of invoice to aid cash-flow problems within the operators STOCKHOLM No STUTTGART No VALENCIA Yes

Are measures different when aimed at public versus private operators? AMSTERDAM No BERLIN In the case of practical application of adopted measures would be both groups to treat as equal. BIRMINGHAM Operators are private companies/privately operated franchises MADRID The economic measures taken are more restrictive in the case of public operators PRAGUE Only the case mentioned about Czech Railways SOUTH YORKSHIRE All public transport operating companies are privately owned in South Yorkshire STOCKHOLM No VALENCIA In public operators they have not been taken VILNIUS Both public and private operators had to adjust their work to economic situation and changes

Has any kind of measure related to contracts with operators been taken? AMSTERDAM No BARCELONA No BERLIN No BIRMINGHAM No BRUSSELS No HAMBURG No HELSINKI No LONDON No MADRID No MANCHESTER Contracts have in some cases been reduced in scope PRAGUE No SOUTH YORKSHIRE No STOCKHOLM No STUTTGART No VALENCIA To reduce supply in order to not increase subsidies VILNIUS No

Have investments plans in progress been modified? AMSTERDAM No BARCELONA No, as they are long-term decisions and actions BERLIN The Federal Republic had provided stimulus packages for additional investments in infrastructures to finance the railroad; for trams, busses, metros and vehicles are not available BIRMINGHAM No. Investment programmes are continuing BRUSSELS Yes, a part of regional investments have been cancelled HAMBURG No HELSINKI Not yet, but may be necessary LONDON Tf. L´s budget of £ 9. 2 bn for 2009/10 is up from £ 8. 1 bn last year MADRID Some new infrastructure projects have been postponed MANCHESTER The proposed investment in rail rolling stock could be reduced MONTREAL No PRAGUE No SOUTH YORKSHIRE Investments in new vehicles will be probably reduced. An extra Public investment on congestion/priorities schemes has been proposed STOCKHOLM No STUTTGART No VALENCIA No VILNIUS Yes, all investment programs have been cut down

With regard to fare policy, have any measure related to social policies? AMSTERDAM No BARCELONA No BERLIN There already are special tariff offers for persons with low income BIRMINGHAM Yes, offer help with travel costs to a number or groups BRUSSELS No, the existing measures remain HAMBURG No HELSINKI No LONDON There a new half price scheme for low income groups and new day time off-peak fares were introduced MADRID New social fares have been created, but not based on economic crisis MANCHESTER No PRAGUE No SOUTH YORKSHIRE Fares are set by operators, they have increased the fare levels STOCKHOLM No STUTTGART Not in 2009, maybe in 2010 there will be a change VALENCIA No VILNIUS No

Have fares in 2009 been modified? By how much? AMSTERDAM In average fares have gone up 4. 5% BARCELONA Fares increased as it is usual every year, price index on the average BERLIN No BIRMINGHAM Buses increased 3%, Metro 4. 5% and ray 4. 8% in 2008 BRUSSELS There was an increase of 3% according to the inflation rate BUDAPEST No HAMBURG The HVV has modified the fares at an average of 3. 3% HELSINKI Certain tickets types were reduced, others raised by less cost index, not related to economic conditions LONDON The increase in fares was based on Retail Price Index plus one per cent (6%) MADRID Prices were increased 4. 9%, the average of inflation rate MANCHESTER Yes, with differents rates depending on operators (from 3% to 9%) PRAGUE No SOUTH YORKSHIRE The fares of almost all operators have increased in 2009 (first by 8%) STOCKHOLM No, fares are unchanged since last year STUTTGART Ticket fare have in 2009 been updated with inflation VALENCIA Yes, 5% in January 2009 VILNIUS Yes, the fares has been modified from December 2008. Single ticket has passed from 0, 32 euros to 0, 59 euros in March 2009

Have the fare modification taken into account any criteria related to crisis? AMSTERDAM No, price have increased reflacting the raise of variable costs BARCELONA No BERLIN Prices has been updated to avoid decrease of demand BIRMINGHAM Yes, partially BRUSSELS No HAMBURG No HELSINKI No LONDON Yes, partially. The half price scheme for low income groups was extended in April MADRID No, the criteria don´t depend on the crisis MANCHESTER Not known, but probably not SOUTH YORKSHIRE There is no evidence to suggest this STUTTGART No, not for 2009 VALENCIA Yes VILNIUS The last ticket price modification was made only in 2005. During 3 years situation has changed a lot. Fare increase in December 2008 was caused by the earlier intentions to raise fares.

Have free pass to any group of users been introduced? AMSTERDAM Elderly pass, but the reason was not crisis-induced BARCELONA No BERLIN No BIRMINGHAM Yes, to senior citizens on services off-peak. BUDAPEST No BRUSSELS No HAMBURG No HELSINKI No LONDON The 2009 package included measures to allow older people 24 hours free travel MADRID No MANCHESTER No SOUTH YORKSHIRE Free travel under 18 s and off-peak for all over 60 s (it is a national project) STOCKHOLM No STUTTGART No VALENCIA No VILNIUS No

Have marketing activities been affected and how/in what sense? AMSTERDAM Not that we know of, at least up till now BARCELONA No BERLIN No BIRMINGHAM No BRUSSELS No BUDAPEST Decrease HAMBURG No HELSINKI No LONDON No MADRID Marketing expenditures have been reduced MANCHESTER Most commercial and marketing activities are separate from GMPTE SOUTH YORKSHIRE No STOCKHOLM Since there are unsold advertising spaces on board we have reconsidered the channels for our own marketing activities STUTTGART No VALENCIA No VILNIUS All activities were adjusted, priorities were re-set

Have promotion campaigns been planned or these expenditures are reduced? AMSTERDAM No BARCELONA No BERLIN The budget for marketing measures has not been reduced BIRMINGHAM The budgets have not been reduced in direct response to the crisis BRUSSELS No BUDAPEST Yes, according to the budget’s reduction HAMBURG No HELSINKI No LONDON No MADRID CRTM has eliminated the expenditure on promotion campaigns in 2009 MANCHESTER Unknown SOUTH YORKSHIRE No, although marketing by some bus operators is minimal or zero STOCKHOLM Promotion campaigns follow decided plans STUTTGART No VALENCIA Rather reduced

Are strategic measures regarding the use of the private car planned or adopted? AMSTERDAM A delay in the introduction of the foreseen system of roadpricing BARCELONA Measures already decided consisting of decreasing fares to HOV and clean vehicles could be consolidated BERLIN There are long term strategic measures in order to change attitudes of the private car BIRMINGHAM Reducing road congestion, PT priorities and funding options for transport improvements. BRUSSELS There are planned measures through our mobility plan (2015 -2020) HAMBURG No HELSINKI No LONDON No MADRID No MANCHESTER No MONTREAL Funding measures (petrol tax and special programmes will be developed) PRAGUE A toll system in the city centre is being considered SOUTH YORKSHIRE SYPTE does not have control over highways or car parking STOCKHOLM There is a long term strategy to attract business travellers, private car and taxi users to travel by PT STUTTGART No VALENCIA No

Have any exploratory measures been planned or taken to search funding? AMSTERDAM No BARCELONA No BERLIN No BIRMINGHAM Parking levy, land value tax and other new possibilities are being studied BRUSSELS For 2015 -2017 a congestion charge ‘pay as you ride’ will be introduced BUDAPEST No HAMBURG No HELSINKI Long term studies regarding congestion charges are in progress LONDON No MADRID No MANCHESTER No MONTREAL Petrol tax was created some years ago PRAGUE No SOUTH YORKSHIRE No STOCKHOLM No STUTTGART No VALENCIA No VILNIUS Congestion charge while entering Old town.

Have you noticed any decrease in fare incomes? AMSTERDAM Yes, specifically in the touristmarket a decrease of 4% in the second half year of 2008 BERLIN No BIRMINGHAM Sales of ticket have not fallen significantly as direct result of recesion BRUSSELS No HAMBURG No HELSINKI The growth of fare incomes seems to reached a turning point LONDON Yes MADRID The average in the first three months of 2009 is around 7 % MANCHESTER Fare incomes are collected by PT operators, not by GMPTE PRAGUE Yes, decrease of demand ticket revenue SOUTH YORKSHIRE Operators do not disclose this information to them, but it is not likely because of the fare increase STOCKHOLM No STUTTGART No, rather a slightly increase VALENCIA Yes VILNIUS No because fare prices were modified

What evolution of the index of range fares is expected? AMSTERDAM That has not been decided upon, to early to tell BARCELONA The new fares will be approved on January ’ 10. There ir no forecast today about their possible evolution BERLIN The prices will not be changed in the next year BIRMINGHAM Fares are pegged to inflation and the trend will continue BRUSSELS The change of regional government can change the fare policy HAMBURG A slight increase HELSINKI A new fare and ticketing system is under development MADRID Maybe, a decrease near to 2% could be expected MANCHESTER Unknown PRAGUE No important changes are expected SOUTH YORKSHIRE One of the operators reduced the price of bus and tram day ticket STOCKHOLM None for the coming year VALENCIA Maybe 1% more than RPI