What are some examples of technical communication Chapter
- Slides: 8
• What are some examples of technical communication? Chapter 1. Introduction to Technical Communication © 2004 by Bedford/St. Martin's
Who Produces Technical Communication? • Technical professionals. Technically trained individuals do a lot of writing, including e-mails, letters, proposals, and reports. • Technical communicators create documents such as manuals, proposals, reports, sales literature, Web sites, letters, journal articles, and speeches. Chapter 1. Introduction to Technical Communication © 2004 by Bedford/St. Martin's
Seven Characteristics of Technical Communication • Addresses particular readers. • Helps readers solve problems. • Reflects an organization's goals and culture. • Is produced collaboratively. • Uses design to increase readability. • Consists of words or graphics or both. • Is produced using high-tech tools. Chapter 1. Introduction to Technical Communication © 2004 by Bedford/St. Martin's
Technical Communicators Use Design Features to Accomplish Three Basic Purposes: • To make the document look attractive and professional. • To help the reader navigate the document. • To help the reader understand the document. Chapter 1. Introduction to Technical Communication © 2004 by Bedford/St. Martin's
Graphics Help the Writer Perform Five Main Functions: • Make the document more interesting and appealing to readers. • Communicate and reinforce difficult concepts. • Communicate instructions and descriptions of objects and processes. • Communicate large amounts of quantifiable data. • Communicate with nonnative speakers. Chapter 1. Introduction to Technical Communication © 2004 by Bedford/St. Martin's
Measures of Excellence in Technical Communication • Honesty • Clarity • Accessibility • Accuracy • Correctness • Comprehensiveness • Conciseness • Professional appearance Chapter 1. Introduction to Technical Communication © 2004 by Bedford/St. Martin's
Three Reasons to Be Honest as a Technical Communicator • It is the right thing to do. • If you are dishonest, readers can get hurt. • If you are dishonest, you and your organization could face serious legal charges. Chapter 1. Introduction to Technical Communication © 2004 by Bedford/St. Martin's
Two Reasons That Technical Communication Must Be Clear • Unclear technical communication can be dangerous. • Unclear technical communication is expensive. Chapter 1. Introduction to Technical Communication © 2004 by Bedford/St. Martin's
