Welcome to The International Protocol Institute of California

Welcome to: The International Protocol Institute of California® Protocol is the art of diplomacy! Copyright: International Protocol Institute of California

Protocol – The Art of Diplomacy! The International Protocol Institute of California, a leader in the Corporate Etiquette and International Protocol industry, provides the highest quality, specialized and most comprehensive, on-site Seminars and Briefings to directly impart the vital protocol skills required to establish contacts and strengthen business relationships in both the U. S. and global arenas. Our clients and audiences include corporations, entrepreneurs, new employees, front-line personnel, sales representatives, Government / Civic Organizations, teenagers, children and individuals who aspire to a higher level of confidence and success. The Institute is dedicated to helping others develop the refined protocol and communications skills that are crucial in building the key relationships that take professionals to the top in the current, challenging global economy. Copyright: International Protocol Institute of California

Seminars and Briefings International Business Protocol and Cross-Cultural Communications The Power of Protocol in the Global Arena Cultural Understanding - Its Impact on Business Decisions and successful Negotiations. Diplomatic Procedures Diplomatic Hosting Copyright: International Protocol Institute of California

Cultural Understanding…It’s impact on Business Decisions! “I never realized how much education and preparation is needed to do international business successfully. ” IBM Advanced Business Institute Attitude, knowledge, patience and flexibility are essential attributes of the astute negotiator! Pre-Departure Preparation Team Briefing The role of Religion / Philosophy in business decisions Play the Time Game Decipher where The Power lies Understand Thinking Patterns The Role of Women in international business Interpreters How Culture affects Negotiations Dress and Style Copyright: International Protocol Institute of California

The Power of Protocol in the Global Arena “My meeting with the Vice Chairman and his staff in Tokyo went very well. Better than I expected, actually. Our conversation, and the research you provided, helped make the trip a success, both during the official meetings and the ‘casual’ dinners. Being able to select the proper gift, greet them in their language, and impart an understanding of their culture really impressed them. Thanks again for providing a good foundation from which I could excel. ” Ken Wheatley MAPPS, Director, SEP Corporate Security U. S. & Latin America, Sony Electronics Inc. Relationships, relationships! First Impressions - The Initial Meeting Forms of Address Introductions - 3 rd Party Format Non-Verbal / Verbal Language Gestures - Convey many meanings! Business Card Protocol Rank and Titles matter! Meetings - Expect the Unexpected! Verbal / Non-Verbal Communication Gift Giving Rituals Wine and Dine like a Diplomat! Classic Dress / Style / Colors / Accessories Copyright: International Protocol Institute of California

Diplomatic Procedures “Your presentation ‘Doing Business in China’ received one of the highest ratings of the entire two-day Program. The Chinese Banquet was extremely informative. Congratulations!” Christine Fedrovitch, Ph. D, Rady School of Management, University of California, San Diego “Protocol is the art of diplomacy!” Presentation of Credentials Order of Precedence Order of Introductions International Greetings Forms of Address Rank and Titles Body Language Flag Etiquette Diplomatic Terms Copyright: International Protocol Institute of California

Diplomatic Hosting “The world was my oyster, but I used the wrong fork. ” Oscar Wilde “A guest never forgets the host who had treated him kindly. ” Homer Planning – It’s all in the details! Arranging V. I. P. Events Formal Invitations Arrival of Dignitaries/Ceremonies Receiving Lines Menu/Place Cards Introducing Honored Guests Seating Arrangements Conversational Skills The Formal Place Setting Styles of Dining – American/Continental/Asian Diplomatic Toasts Dress for the Occasion Copyright: International Protocol Institute of California

Our clients include: United Nations, New York, Gucci Timepieces The Rady School of Management, University of California, San Diego IBM Incorporated Sony Corporation Johnson & Johnson Incorporated Pfizer Incorporated International Bankers’ Association Cognizant Technology Solutions University of California, Riverside, CA Thomas Jefferson School of Law World Trade Center, San Diego, CA Pierre Fauchard Academy of Dentistry Copyright: International Protocol Institute of California

Marie Betts-Johnson, Founder and President of The International Protocol Institute of California® Contact us at: Originally from Tipperary, Ireland, Marie is an internationally-recognized authority on Corporate Etiquette and International Protocol. She has addressed thousands of professionals on the protocol and communication skills necessary to be successful in business. Based in San Diego, California since 1989, she is a published columnist and a regular guest on TV and Radio Shows. International Protocol Institute of California, P. O. Box 676147, Rancho Santa Fe, CA 92067 Marie served four years on the Royal Crew of the late King Hussein and Queen Noor of Jordan. She has since developed hundreds of customized training programs for top U. S. and International Corporations including the United Nations. Telephone: (858) 259 -8302. Facsimile: (858) 259 -9650 E-Mail: Mbjprotocl@hotmail. com Website: http: //www. mbjprotocol. com She was the Protocol Liaison for the Diplomatic Corps during their visit to San Diego, California and has further identified the multi-layered complexities of hosting international clients, dignitaries and delegations. Copyright: International Protocol Institute of California