Welcome to Putting Diversity to Work NETg Putting

Welcome to Putting Diversity to Work ©NETg, Putting Diversity to Work

Learning Objectives n To understand how diversity adds value to an organization n To practice communication techniques and tools to become a diversity leader n To explore ways to recruit, hire, and manage employees of diverse backgrounds and cultures ©NETg, Putting Diversity to Work S 1

Agenda Introduction 40 minutes Module 1: Enabling Your Organization to Embrace Diversity 80 minutes Break 10 minutes Module 2: Developing Yourself to Embrace Diversity 100 minutes Lunch Break 30 minutes Module 3: Leading and Communicating 75 minutes Break 10 minutes Module 4: Diversifying Your Workplace Successfully Conclusion ©NETg, Putting Diversity to Work 105 minutes 15 minutes S 2

Putting Diversity to Work Build your competitive advantage by: n Recruiting the most competent and creative n Capitalizing on creativity n Maximizing the benefits of globalization ©NETg, Putting Diversity to Work S 3

Three Bottom Lines n Profit n People n Planet ©NETg, Putting Diversity to Work S 4

Activity: Influencing Your Stakeholders n Form groups of 4 n Receive paper and a marker n Use the questions on page 9 to: – Determine a diversity initiative – Create a stakeholder map – Apply the AAA plan n Take 15 minutes to complete the activity n Present maps and plans to the rest of the class ©NETg, Putting Diversity to Work S 5

Diversity Strategies Diversity-supportive organizations: n Act proactively n Are leadership-driven n Encourage n Think ownership inclusively n Mainstream ©NETg, Putting Diversity to Work diversity S 6

Exploring Your Values n Share values with your partner n Discuss how these values would affect interactions: – How might people with these values work well together? – What problems might their differences create? – What stereotypes might people with these values have about each other? ©NETg, Putting Diversity to Work S 7

Activity: The Diversity Mind-Set n Form three groups n All read pp. 40 -41 n Each group choose a situation in which a member was uncomfortable with someone; record it on the handout n Groups pass handouts to the next group n Answer the “Interest” questions about the situation you receive n Pass handouts again; answer the “Introspection” questions about the situation you receive n Pass handouts again; review the other groups’ responses; answer the “Innovation” questions ©NETg, Putting Diversity to Work S 8

Communicating in Diverse Groups n Know when face-to-face communication is important n Ask questions to create rapport n Increase ©NETg, Putting Diversity to Work employee involvement S 9

Ten Tips for Managing Multicultural Employees n Lay out clear lines of communication n Set recognizable milestones n Avoid n Be assigning roles careful about how you promote people n Keep in constant touch ©NETg, Putting Diversity to Work S 10

Ten Tips for Managing Multicultural Employees (cont’d) n Invest in training n Avoid overanalyzing problems n Form a network of cultural mentors n Set a realistic pace n Build similarities by recognizing differences ©NETg, Putting Diversity to Work S 11

Diversity Online n Make sure your site demonstrates your company’s company’ diversity n Culture is operating whether we see it or not n Creating and maintaining trust is your biggest responsibility n Reflect on how your team works together n Agree on the right media to use, when and with whom ©NETg, Putting Diversity to Work S 12

Activity: Using Electronic Tools Effectively n Form groups of 3 or 4 n Each group will receive a handout n Read pp. 67– 70 and answer the handout questions as a group n After 20 minutes, share group responses with the class ©NETg, Putting Diversity to Work S 13

Recruiting and Interviewing Diverse Applicants n Review your current recruiting strategies n Examine your own beliefs about job candidates ©NETg, Putting Diversity to Work S 14

Introducing New Employees into the Organization n Know n Spell the local culture out unwritten rules n Encourage n Use a buddy system n Look ©NETg, Putting Diversity to Work questions for best practices S 15

Promoting Employees n Evaluate promotion criteria n Broaden your own thinking n Support diverse leadership styles n Encourage your team ©NETg, Putting Diversity to Work input from everyone on S 16

Analyzing Diversity Challenges n Diversity n Analyze ©NETg, Putting Diversity to Work and conflict the situation S 17

Activity: Diversity Challenges n Form groups of 3– 5 n Read the case study on p. 97 n Discuss the questions on p. 98 (15 min. ) n Compare the authors’ responses with the groups’ responses ©NETg, Putting Diversity to Work S 18

Conflict Resolution n The style you use the most? n Benefits of that style? n Drawbacks? n The style you would like to develop? ©NETg, Putting Diversity to Work S 19

Sexual Harassment n Know the law n Find out about your organization’s harassment policies and procedure n Prevent ©NETg, Putting Diversity to Work problems before they start S 20