Welcome to PARADISE IPD SEMESTER 6 JOB DESCRIPTION

Welcome to PARADISE

IPD SEMESTER 6 JOB DESCRIPTION IN PARTICULAR POSITION Presented By: WENDI KUFRABAWA

Scope of hospitality and tourism industry

ORGANISATION CHART AT HOTEL

TRAVEL AGENT CHART

AT LEAST THERE ARE THREE WORK ROLES Interpersonal Informational Decisional

1. INTERPERSONAL WORK ROLE DESCRIPTION A. Interpersonal 1. figurehead - 2. Leader - 3. Liaison - Symbolic head of the organization. Required to perform certain legal activities and attend to social activities. Responsible for staffing, training, direction, and motivation of subordinates Develops a network outside the organization to gather information.

2. INFORMATIONAL WORK ROLE DESCRIPTION B. Informational 1. Monitor - 2. Disseminator - 3. Spokesperson - Seeks and analyzes a wide variety of outside information (from liaison role) and inside information (from leader role). Transmits information received both from outside and inside the organization to other members of the organization. Transmits information about the organization to outsiders.

3. DECISIONAL WORK ROLE c. Decisional 1. Handler 2. Entrepreneur DESCRIPTION - - 3. Resource Allocator 4. Negotiator Takes corrective action whenever organization faces unexpected, non-routine disturbances. Looks for ways to change the organization for the better. Seeks information externally and internally for improvement ideas. Responsible for allocating all important resources of the organization, both financial and human, including how the manager schedules own time, programs work, and authorizes actions. Responsible for the organization’s major outside negotiations.

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