Welcome to CON IT Support Joe Burley RN

Welcome to CON IT Support • Joe Burley, RN – Manager of Electronic Learning and Information Security Administrator • Justin Burley, IT Senior and Information Security Manager • Colin Wheeler, IT Expert and Instructional Designer

Topics • • • Student Email UF Apps Mobile Computing Research UF Wireless e-Learning in Canvas Voice. Thread Proctor. U Broadband Internet

Student Email and Software • New students are all using Office 365 • Previous UF students could still be on Gatorlink webmail – Can request transition to Office 365 • HSC students cannot use One Drive cloud storage features • All students eligible for free Microsoft Office Products – Up to 5 devices, including mobile – http: //www. software. ufl. edu

No Email Forwarding • Student Email Forwarding Policy • “The University of Florida's Auto-Forwarding Email policy prohibits the automatic forwarding of UF businessrelated electronic email. ” • Office 365 email cannot be forwarded by default; automatic compliance • To fix: – https: //migrate. mail. ufl. edu/ – Click ‘Check Your Eligibilty’ – And schedule a migration time with the helpdesk. • We do check and enforce this policy! • http: //generalcounsel. ufl. edu/regulations-andpolicies/auto-forwarding/faq/

Email on Mobile • Checking email on your phone is allowed, contact the UF Help Desk for assistance • http: //helpdesk. ufl. edu/ – Self-Help -> Student Email Setup

UF Apps • http: //info. apps. ufl. edu • Access certain software from any computer or device • Includes: – – – Microsoft Office PDF Editor SPSS Serif Design Suite (similar to Adobe Creative Suite) And more! • Free for all UF students

Mobile Computing and Storage Devices • All mobile devices must be encrypted • Includes smartphones and laptops • Policy in effect since August 17 th 2013 • “As members of the University of Florida Constituency…” (students are included in the requirements) • What is encryption? • A process that takes a message and makes it unreadable except to a person who knows how to "decrypt" it back into a readable form. 1 • Device encryption protects you as well as the University • An encrypted device is unreadable without the proper password • In the event a device is lost or stolen all data (tax returns, bank statements, SSN’s, etc. ) are vulnerable if unencrypted 1 – EFF’s Surveillance Self-Defense glossary, https: //ssd. eff. org/en/glossary/encryption

Mobile Computing and Storage Devices • Encryption - contact UF 392 -HELP (4357) • Bitlocker built-in to some versions of Windows • File Vault built-in to Mac OS X • Mobile Encryption Policy FAQ: • http: //security. ufl. edu/mobilesecurity/

Research • We’re here to help • Contact CON IT for assistance with IRB submissions that include electronic data transmission or storage – – – Computers Tablets Voice Recorders Electronic surveys Electronic data collection • It’s better to discuss IRB protocol verbiage with us before you submit than to submit a revision later

Mobile phone tips • Enable Find my i. Phone • Android Devices • https: //www. google. com/android/devicemanager • Canvas App • ufl. instructure. com is the URL for the University of Florida • One. Drive for business files are accessible from the app, but we have seen some issues. • Using the phone’s browser also is an option

Other Computing Resources • Contact UF Computer Help Desk for computer hardware and software problems – Some consulting services and repairs are free – Other requests might incur a small fee but likely cheaper than elsewhere – http: //helpdesk. ufl. edu/ • On-Site UF Apple Service Center for Apple specific hardware problems – Can’t repair i. OS devices in house but facilitate if under warranty – http: //apple. techhub. ufl. edu/ • UF Suggests MS Security Essentials (Windows) or Avast (Mac OS) – Free • Remote Library & Bridge (Mosby) Access: – http: //vpn. health. ufl. edu • Windows 10, OS X Beta, etc.

Lynda. com • Online training • Free for all faculty, staff, and students • Over 1100 courses, topics include: – Word, Excel, Power. Point – Video and photography skills – Much, much more • https: //lss. at. ufl. edu/help/Lynda

‘UF’ Wireless • Connect to the ‘ufinfo’ access point and run the Auto Configuration • Make sure that your Windows patches are up to date. • Antivirus definitions cannot be older than one week. • CON IT SUPPORT – 352 -273 -6429 – Located @ HPNP 3233 – CONITSUPPORT@HEALTH. UFL. EDU

Welcome to e-Learning in Canvas • All courses should be in the Canvas LMS • http: //lss. at. ufl. edu

E-Learning in Canvas Dashboard

E-Learning tips • UF Help Desk responsible for e-Learning logins • College of Nursing IT Support can assist with anything related to a specific course – conitsupport@health. ufl. edu – Please be specific with course number, section number, file location and/or error message – Do not use Inbox tool in e-Learning to contact CON IT

Voice. Thread • “Discussion board on steroids” • Instructor will provide a link to join a Voice. Thread group for your course • Login directly at: – http: //ufl. voicethread. com • More info on the e-Learning login page – http: //lss. at. ufl. edu

Proctor. U • Exams are given in the Quizzes tool in e-Learning but proctored remotely • Requires a webcam and a microphone • Create an account on Proctor. U. com, schedule exams • Scheduling less than 72 hours in advance incurs $5 fee • Plan an extra 30 minutes into your schedule for time to verify ID, make sure computer is working, etc. • Prior to testing visit http: //www. proctoru. com/testitout • Good Internet connection; avoid fast food free Wi. Fi

Broadband Internet • Students are required to have broadband internet access • The FCC defines broadband as 25 Mbps download and 3 Mbps upload speeds 2 • Contact your ISP to double check your current connection speed 2 – FCC FINDS U. S. BROADBAND DEPLOYMENT NOT KEEPING PACE https: //apps. fcc. gov/edocs_public/attachmatch/DOC-331760 A 1. pdf

CON IT Support • • • Joe Burley, RN Justin Burley Colin Wheeler 352 -273 -6429 Located @ HPNP 3233 CONITSUPPORT@HEALTH. UFL. EDU – Always include current course and section number when emailing