Welcome to BPM Elective Autumn 2016 THURSDAY AUGUST

Welcome to BPM Elective – Autumn 2016 THURSDAY AUGUST 25 KEA BEIT A 16. 5 SEM – BPM ELECTIVE

Agenda 08: 30 : Intro to KEA’s BPM Elective New teacher and todays guests Background and history of the elective Internship and job opportunities Some practical things issues… Structure and Schedule of BPM Elective – Autumn 2016 10: 00 : Break 10: 15 : BPM Intro What is BPM? BPM Internships experiences and Q&A’s Intro to “Your first discovery map…” Homework 11: 45 : End of today KEA BEIT A 16. 5 SEM – BPM ELECTIVE

Background and history… KEA BEIT A 16. 5 SEM – BPM ELECTIVE

Education Minister Visit Ruben tells Ulla Tørnæs about BE-IT and the BPM Elective… KEA BEIT A 16. 5 SEM – BPM ELECTIVE

Facebook group: Tag: KEABEITA 16 BPM KEA BEIT A 16. 5 SEM – BPM ELECTIVE

Structure and Schedule KEA BEIT A 16. 5 SEM – BPM ELECTIVE

Structure and Schedule cont. KEA BEIT A 16. 5 SEM – BPM ELECTIVE

Break KEA BEIT A 16. 5 SEM – BPM ELECTIVE

What is Business Process Management Introduction to BPM elective KEA BEIT A 16. 5 SEM – BPM ELECTIVE

Business Process Management (BPM) is a methodology, a set of tools and systems, and a management philosophy or approach to business KEA BEIT A 16. 5 SEM – BPM ELECTIVE

Business Process Management (BPM) is an approach to business which aims to continuously improve business processes KEA BEIT A 16. 5 SEM – BPM ELECTIVE

Typical stages in BPM 1. Identify existing processes for change Based on performance criteria 2. Analyze existing processes Based on benchmark data 3. Design new improved processes Based on industry best practice 4. Model new processes Based on a computer program 5. Implement new processes Based on roll-out strategy 6. Continuous improvement Based on measurement KEA BEIT A 16. 5 SEM – BPM ELECTIVE

BPM system requirements KEA BEIT A 16. 5 SEM – BPM ELECTIVE

BPM system requirements Many software firms produce BPM suites of software to enable BPM But BPM often requires a fully modernized IT infrastructure based on a service oriented architecture (SOA) in order to receive data from existing systems For this reason, most large firms rely on their primary enterprise systems vendors to provide the BPM suite KEA BEIT A 16. 5 SEM – BPM ELECTIVE

BPM and Organizational-development Insufficient process orientation may lead to a slow and costly implementation of business process management systems Managers should put less emphasis on hierarchical and functional structures and focus more holistically on improving the entire chain of business operations KEA BEIT A 16. 5 SEM – BPM ELECTIVE

BPM and Organizational-development How can an organization merge process orientation with social capital management? Does the process orientation have any effect on social capital management? Which factors should be considered by managers in order to appropriately manage social capital while implementing process orientation management projects? KEA BEIT A 16. 5 SEM – BPM ELECTIVE

BPM and Organizational-development It is important to note that the existence of process owners is the most visible difference between a process-oriented organization and a traditional organization (Kohlbacher, 2010). For example, in a process-oriented organization, each business process needs to have a manager who has end-to-end responsibility of the process (Smart et al. , 2009). KEA BEIT A 16. 5 SEM – BPM ELECTIVE

BPM and Organizational-development To uncover and describe business processes you need to talk to people KEA BEIT A 16. 5 SEM – BPM ELECTIVE

BPM Concluding remarks BPM might be a management philosophy? BPM probably leads to Business Architecture which again leads to Enterprise Architecture? Though the primary focus of this course will be Analyzing, modeling and designing business processes in a practical and tool-based context KEA BEIT A 16. 5 SEM – BPM ELECTIVE

Blueworls live Blueworks Live is a BPM analysis and modeling platform that provides a comprehensive method of process discovery, documentation, and modeling of the organizations business processes. Create discovery maps Create process diagrams Create process documentation KEA BEIT A 16. 5 SEM – BPM ELECTIVE

Live collaboration KEA BEIT A 16. 5 SEM – BPM ELECTIVE

Your first discovery map Building a hiring blueprint KEA BEIT A 16. 5 SEM – BPM ELECTIVE

KEA BEIT A 16. 5 SEM – BPM ELECTIVE

KEA BEIT A 16. 5 SEM – BPM ELECTIVE

KEA BEIT A 16. 5 SEM – BPM ELECTIVE

Homework to Monday Start webinar training by using this link below to Getting Started in BPM with Blueworks Live https: //www. blueworkslive. com/corp/gettingstarted/webinar-process-mapping-101. html Complete Part 1: Overview and Introduction (9 minutes) Part 2: Getting Started with the Discovery Map (21 min) Plus exercises Read (fast): L 1: Smarter Process for Dummies L 2: Business Process Management for Dummies Think about one business process that you have encountered in your daily life and reflect upon how it adds up value to the customer and organisation. KEA BEIT A 16. 5 SEM – BPM ELECTIVE

Getting Started. . . KEA BEIT A 16. 5 SEM – BPM ELECTIVE

Getting Started. . . KEA BEIT A 16. 5 SEM – BPM ELECTIVE