Welcome to Boston University Boston University Office of

Welcome to Boston University!

Boston University Office of the Ombuds Francine Montemurro Boston University Ombuds fmonte@bu. edu www. bu. edu/ombuds 930 Commonwealth Ave (Charles River Campus) 617 -358 -5960 Adam Barak Kleinberger Associate Ombuds abklein@bu. edu 818 Fuller (Medical Campus) 617 -638 -7645

What’s an Ombuds?

Help facilitate the management of conflict and the development of informal problem-solving options

“Thought Partner”

A safe place for confidential off-the-record conversations

When might you contact us? • Issue is sensitive • Confidentiality is important • The stakes are high (or seem high) • You’re not sure what to do

Examples of common concerns • Managing conflict • Career progression • Climate or work or academic environment • Integrity, COI, ethical (academic, financial, etc. ) • Fairness and respect • Managing difficult conversations • Need help but don’t know whom to ask

What to expect • Listen to you, understand the situation • Help develop options for managing conflict & problems • Coach for a difficult conversation • Access policies and procedures • Identify other University resources • Help identify underlying causes of conflict

Fundamental Principles of Practice • Confidentiality • Neutrality • Independence • Informality

Questions?

Boston University Office of the Ombuds Francine Montemurro Boston University Ombuds fmonte@bu. edu www. bu. edu/ombuds 930 Commonwealth Ave (Charles River Campus) 617 -358 -5960 Adam Barak Kleinberger Associate Ombuds abklein@bu. edu 818 Fuller (Medical Campus) 617 -638 -7645