Welcome Parent Meeting June 11 2018 Parent Satisfaction

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Welcome Parent Meeting – June 11, 2018

Welcome Parent Meeting – June 11, 2018

Parent Satisfaction Survey Results § 166 Families Responded § 3. 60/4. 0 JCCC Overall

Parent Satisfaction Survey Results § 166 Families Responded § 3. 60/4. 0 JCCC Overall Satisfaction § 3. 65/4. 0 BH Overall Satisfaction

Parent Satisfaction Survey Results § Top 3 Satisfaction Areas • The facility is safe,

Parent Satisfaction Survey Results § Top 3 Satisfaction Areas • The facility is safe, well maintained and clean • The outdoor spaces offer the kinds of activities families want • Families are welcome to visit the center at any time § Lowest 3 Satisfaction Areas • Children’s Classroom Transitions • Communication at JCCC • Teacher Retention

Action Plan Communication • My Bright Day App • Communication Path • Website •

Action Plan Communication • My Bright Day App • Communication Path • Website • Quality Transitions • Currently Annually • Varied with more space availability • Meeting Teachers • Partnership Opportunities Teacher Retention • Employee Engagement • Bright Horizons Human Resources • Talent Acquisition Partnerships • Employee Education Assist

My Bright Day App • Mobile App • Child’s day in real time •

My Bright Day App • Mobile App • Child’s day in real time • Daily sheet information • What in the World Happened Today • Child’s learning documentation • Parent Letter for sign up week of July 9 • Go Live Monday, July 16 My Bright Day

Website Updates • Overall New look • Teacher Photos & For Our Parents Section

Website Updates • Overall New look • Teacher Photos & For Our Parents Section • Destination for All JCCC Communication New JCCC Website

Expansion Update • Building work continues • Parking lot changes • Operation preparations and

Expansion Update • Building work continues • Parking lot changes • Operation preparations and planning • Houses • 2 car pools

Closing Discussions Questions, Ideas, Comments? Discussion Hour We will remain here until 2: 00

Closing Discussions Questions, Ideas, Comments? Discussion Hour We will remain here until 2: 00 pm for further discussion