WELCOME Bill Cumpston HISTORY Fleets HISTORY Fleets HISTORY
WELCOME Bill Cumpston
HISTORY Fleets
HISTORY Fleets
HISTORY Jobs
HISTORY Technology Conceived 13 years ago Removed need for expensive equipment ‘Cloud’ computing, service without the headaches Universal access, fleet size doesn’t matter Learning experience Without the NBN!
HISTORY Equipment
HISTORY Equipment
STATISTICS 8+ years ~60 fleets 22 M bookings and 5 M hail bookings ~1, 0000 cars (1, 500 soon) 43, 000 bookings created by drivers 2, 500+ out of car calls per day 88, 000 web bookings 16, 000 bookings per day and 6, 500 hails per day 275, 000 automatically generated permanent (recurring) bookings 1 M events recorded per day 4 M positions recorded per day 1, 000 phone app bookings (started 2013)
UPGRADES
UPGRADE PRIORITY Required for new sales Give marketing advantage Easy Requested by many Paid Other requests
LOAD and RELIABILITY
ACCESS TO DATA Number of abuses Use passwords Don’t share usernames or driver logins Put password on map Ensure staff understand privacy obligations
FUTURE DIRECTIONS Retire Waveon screens Review dispatching systems Investigate meter Payment systems in app
PROGRAM THURSDAY AM Booking Client THURSDAY PM Docket Killer Vehicle Software Drinkies and Dinner FRIDAY AM Phone Issues Dispatching Fleet Management FRIDAY PM Bookings, Apps Fleet Management Conclusion
THANK YOU! Questions?
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