Welcome 2004 PIH Rental Integrity Summit 1 Welcome

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Welcome 2004 PIH Rental Integrity Summit 1

Welcome 2004 PIH Rental Integrity Summit 1

Welcome and Introductions • HUD Staff • Trainers • Audience – ED – Program

Welcome and Introductions • HUD Staff • Trainers • Audience – ED – Program Manager – Other supervisor – Quality control staff (QC functions only) – Specialist program staff (eligibility, occupancy) 2

Housekeeping • Start and ending times • Breaks • Rest rooms • Personal comfort

Housekeeping • Start and ending times • Breaks • Rest rooms • Personal comfort • HUD Q&A Session • To-Do List • Materials • How to open your calculator 3

Reasonable Accommodation • We are committed to ensuring full access to participation • If

Reasonable Accommodation • We are committed to ensuring full access to participation • If you need accommodation for a disability, please let the trainer know 4

What To Expect • Agenda • Table of Contents • Lecture, Ideas, Focused Discussion,

What To Expect • Agenda • Table of Contents • Lecture, Ideas, Focused Discussion, Learning Activities, Resources and Tools • Assessment 5

Learning Objectives Training is designed to increase PHA capacity to: • Develop systems, standards

Learning Objectives Training is designed to increase PHA capacity to: • Develop systems, standards and practices that will reduce income and rent errors • Achieve successful results in future RIM reviews by improving the PHA’s understanding of the RIM process • Develop well-conceived policies and effective procedures, taking into account mandatory requirements and prohibitions vs. areas of policy discretion 6

Learning Objectives Training is designed to increase PHA capacity to: • Gather, analyze and

Learning Objectives Training is designed to increase PHA capacity to: • Gather, analyze and document information through improved interviewing and analysis skilldevelopment • Apply HUD requirements and standards for effective verification techniques • Understand address difficult aspects of rent calculation where errors are most likely to occur 7

Learning Objectives Training is designed to increase PHA capacity to: • Create and maintain

Learning Objectives Training is designed to increase PHA capacity to: • Create and maintain a quality control system to reduce rent calculation errors • Assess, analyze and cure quality control findings • Develop and implement a long-term error resolution plan 8

Error Free Calculations • Review the components of error free rent and subsidy calculations.

Error Free Calculations • Review the components of error free rent and subsidy calculations. . . • Page ii 9

Policies 10

Policies 10

Tools 11

Tools 11

Skilled Staff 12

Skilled Staff 12

Quality Control 13

Quality Control 13

Video • William O. Russell, Deputy Assistant Secretary for Public & Indian Housing 14

Video • William O. Russell, Deputy Assistant Secretary for Public & Indian Housing 14