Wegmans Food Markets Presentation created by Emmanuel Garcia

Wegmans Food Markets Presentation created by: Emmanuel Garcia Jessica Maldonado Michael Corpus Emanuel Bocanegra Jose Morin

Wegmans Competitive Strategy Key to Wegmans' success is its competitive pricing, mostly on its popular private-label products. (The chain launches periodic price freezes on dozens of seasonal products. ) The retailer's aggressive private-label strategy includes frequent product updates and innovation. Wegmans recently introduced a line of gluten-free private-label items, including pasta and cake mixes. Wegmans is not only popular with shoppers, but also with employees. The company has landed on FORTUNE magazine's list of the "100 Best Companies to Work For, " in each of the past 16 years and captured the #5 spot in 2013; it was ranked #1 in 2005 (Vault).

: Nazareth’s Store Layout Wegmans store layouts are enormous- usually 75, 000 to 140, 000 square feet (AG, 2016). The Nazareth Store in Pennsylvania offers the next in its store: A Market Café Restaurant Sushi Bar Old-fashioned Sub Shop The Buzz Coffee Shop Organic Salad Bar, Veggie Bar, Homestyle Bar, and Asian Bar Pizza Shop Bakery Nature’s Marketplace. Pharmacy, offering free home shipping, automated refills, and even pet medications Pet section Housewares and seasonal merchandise Floral Shop, greeting cards, and gifts Health and beauty care products; cosmetics; bath and body Figure 1. Sample Store Layout (AG, 2016).

Store Locations • Regional supermarket chain with 88 stores: 46 in New York, 17 in Pennsylvania, 7 in New Jersey, 7 in Virginia, 7 in Maryland, and four in Massachusetts (“Wegmans”, 2016). • The have focused on expanding only within a close proximity of their current locations to continue to dominate the market in the states they operate. Figure 2. Wegmans’ Locations (Wegmans 2016).

Wegman’s Values are persistently being incorporated to their consumer markets. Wegman’s Stores Define Quality in their Values: “We care about the well-being and success of every person. High standards are a way of life. We pursue excellence in everything we do. (Prices on items are high) We make a difference in every community we serve. We respect and listen to our people. We empower our people to make decisions that improve their work and benefit our customers and our company. ” (Wegman's, 2016) Wegmans requires all fresh produce suppliers (large and small) to have implemented Good Agricultural Practices (GAPs) in their operations and to provide certification showing they have been audited to verify that those practices are being used. Wegmans’ stores host challenges for their employees by encouraging them to exercise and consume organic foods; as well as providing them with routine flu shots and vaccinations. As well as beneficial events with the local communities. Wegman’s operates their own organic farm in Canandaigua, NY to offer regional grown foods to their consumers. Wegman’s stores give to their local and regional communities by: 1. )Feeding the hungry 2. )Helping young people succeed 3. ) Encouraging healthy eating & activity 4. ) Enriching store neighborhoods 5. ) Supporting United Way initiatives Over 600 employees are employed in one store alone to offer effectual customer service. QUALITY CONTROL

Full Time Asian Cuisine Cook (Job Description Synopsis) Reports To: Store Manager Schedule: Full-time Age Requirement: Must be 15 years or older. Days/Hours Requirement: Full Time applicants are required to have an open availability Sunday-Saturday, between the primary operating hours of 6 am to midnight, unless specified for a position/department. Full-Time Employees work a minimum of 40 hours/week, in 8 hour intervals, including evening and weekends to meet business needs. Weekend availability is required. I will add value by: • • Maintaining the overall appearance, including product & supply levels, of the Asian Foods bar; ensuring products are available for customers to enjoy throughout the day Job Description Preview Because of numerous and passionate hard-working employees, we are able to provide our customers with great tasting prepared Asian foods throughout each day. In the role of a Customer Service Asian Wokery team member, you will be responsible for ensuring all the delicious prepared foods our customers have come to know and love are available at the buffet for them to enjoy. You will serve as a vital member of the team; making sure the buffet area is well-maintained and meets the high standards our customers have come to expect. Qualifications • • Ensuring the buffet is completely set up, including proper signage for each item, all items are in their correct locations, supplies are available and accessible, and the cleanliness of the buffet is well maintained at all times What abilities I must bring to the table to be considered: • Provide incredible customer service • Possess teamwork and diversity awareness • Recognize and seek • Properly handle/ • Possess organizational • Utilize resources to educate self and others about product uses and characteristics, . • Learn, use and be able to explain Wegmans sanctioned cooking techniques to assist customers for their success at home • • Maintaining temperature logs and accurately recording the temperature of products as specified times to ensure the highest standards of quality are adhered to; communicating any concerns with the Team Leader What will set me apart from other candidates: • Customer service experience, preferably in a food service, restaurant, grocery or retail setting • • Assisting team members with a variety of responsibilities including bringing prepared foods to the buffet and replenishing items as necessary throughout the day, and any other tasks determined by management • • Properly handling all products and equipment in accordance with food safety and safety guidelines (Webman's, 2016)

Inventory Management Perpetual Inventory System Figure 3. Wegmans’ Inventory Management (Wegmans 2016). Advantages: Disadvantages: • More control by the continuous monitoring • Added cost of record keeping • Optimal order quantity • Physical counts still needed periodically • POS system facilitates inventory tracking • Vulnerable to human error • Uncovers shrinkage and theft

Lean Operations Vertically integrated supply chain - Controls their own distribution process. - Controls costs and reduces external entities margin Inventory management - New POS system - Forecast accuracy increased over 100% Store Operation Analysis – Improves Processes - Reduces costs - Increases sales and customer satisfaction Figure 3. Wegmans-Lean Operations (Wegmans 2016).

Wegmans position on sustainability has been to maintain good responsibility programs to protect both the environment and the food supply for present and future generations. It understands that with populations growing every year, pollution of fishing waters, and unregulated fishing of certain fish, we all have a responsibility to ensure sustainability is the responsibility of both the company and the consumer to ensure measures are taken. In 2012, Wegmans united with Sustainable Fisheries Partnership to help understand their impact on the future of seafood sustainability. Sustainable Fisheries Partnership is somewhat of a “check and balance” auditing agency that has been working with the fishing industry to help ensure that all suppliers work within the regulation of the industry. Since the seafood industry in an ongoing changing industry, Sustainable Fisheries Partnership has been reviewing the data from Wegmans to ensure that they continue to provide seafood in a safe manner to their consumers. Figure 3. Sustainability at Wegmans(Wegmans 2016).

In 2014, Wegmans became partners with How 2 Recycle Label. This partnership helped Wegmans create a recycle center at the majority of their locations for the recycling of their plastic bags. It has expanded to include paper products and other materials. In addition, they hope to provide a clear picture of the reliability, completeness, and transparency of recyclability claims.

Process Map for Recycling plastic at Wegmans Stores At store level: Plastic is recover And put in bins Bag supplier then converts all the recycled plastic into new bags, which are 40% recycle material and then send back to store to used again. At warehouses: Plastic is also recover And put in bins. All plastic recovered is sent to a reclamation facility and is sent to back to bag supplier.

References AG. (2015). "Wegmans: The New Frontier in Grocery. " Retrieved March 25, 2016 from : https: //rctom. hbs. org/submission/wegmans-the-new-frontier-in-grocery/ http: //www. innovativeretailtechnologies. com/doc/inventory-management-wegmans-selects-prescien-0001 https: //rctom. hbs. org/submission/wegmans-the-new-frontier-in-grocery/ https: //www. washingtonpost. com/news/wonk/wp/2015/05/13/why-wegmans-really-is-the-best-supermarket-in-the-u-s/ "Wegmans Food Markets, Inc. : An Overview. “ Retrieved March 20, 2016 from : https: //www. wegmans. com/webapp/wcs/stores/servlet/Category. Display? store. Id=10052&i dentifier=CATEGORY_2441. (Slide 5 Left Section) Webman's. (2016, March 28). Full Time Asian Cusine Cook Job Description. Retrieved from Wegman's: https: //wegmans. taleo. net/careersection/2/jobdetail. ftl? job=1509696 (Slide 5 Right Section) Wegman's. (2016, March 31). Diversity at Wegman's. Retrieved from Wegman's Careers: http: //www. wegmans. com/webapp/wcs/stores/servlet/Product. Display? store. Id=10052&catalog. Id=10002&lang. Id=-1&part. Number=UNIVERSAL_44562 (Slide 6) Wegman's. (2016, March 25). About Us: Community Giving. Retrieved from Wegman's: http: //www. wegmans. com/webapp/wcs/stores/servlet/Category. Display? store. Id=10052&catalog. Id=10002&lang. Id=-1&identifier=CATEGORY_532