Webbased interaction with respondents Ashu Conrad Carsten Zornig

Web-based interaction with respondents Ashu Conrad Carsten Zornig

Digital Communication • E-mail as primary communication channel – links to questionnaires and reminders • Systematic collection of e-mail addresses – online questionnaires and web forms • Standard access to support for all statistics – online support form • Increased focus on use of web portal for data contributors 2 9/18/2020

Reporting portal: www. dst. dk/indberetning • Direct links to online forms at Virk. dk • Get started with Virk. dk: – – Digital employee signature Third-party agreements Single-owner businesses FAQ about online forms • Information pages on reporting to specific statistic • Forms: support, order paper forms and enter contact information • Look-up for resources, laws, data contributor policy

Internet Portal for Respondents Separate tab for respondents Relevant links to frequently used functions Online support form

Information Pages • Description and purpose of statistic • Link to online form at Virk. dk • Reporting deadlines • Links to instructions and references • Contact information • Links to Newsletter and Statistics Bank

Direct Links to Online Forms • Link sent to all respondents • ca. 26. 000 hits pr. month • Alphabetical list of online forms with direct links • Communication if technical problems arise

Virk. dk - Portal for Reporting Login with Digital Signature ensures secure data

Online form features • Navigation menu • Show/hide function • Drop-down boxes

Online form features 2 • . 000 indicates 1000 • Show/hide help texts

Online form features 3 • “Soft” validation • “Hard” validation

Respondent Feedback • Link sent to respondents • Branch-specific information • New data for each period