We Ful Fill IT com offers UPS Sure

We. Ful. Fill. IT. com offers UPS Sure. Post. SM Your Economy Solution

Logistics Makes You More Competitive UPS solutions give you a flexible supply chain to maximize profit and satisfaction with every transaction. Your merchandising and retail experience • Use the right service to meet your customers’ needs • Use visibility to improve efficiency • Provide a consistent delivery experience to your customers • Expand your reach to more potential customers 2 PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS. Great customer service/customer experience Our logistics expertise

Logistics Gives You Speed and Flexibility • Our breadth of domestic residential delivery services is expanding with the addition of a new service level: ─ UPS Next Day Air® ─ UPS 2 nd Day Air® ─ UPS 3 Day Select® ─ UPS Ground® Commercial ─ UPS Ground® Residential ─ UPS Sure. Post. SM 3 PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS.

Logistics Delivers the Right Customer Experience • Smart shipping strategies enable you to win new customers while maintaining profit margins • Even smarter shipping strategies also deliver the right customer experience • UPS provides you with the flexibility to make strategic decisions to manage customer experience based on factors such as: ─ High value orders vs. low value orders ─ Preferred customers vs. occasional shoppers ─ Shipping promotions vs. routine shipping ─ Rural shipments vs. urban shipments 4 PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS. Consider your customer experience strategy when selecting the appropriate service level.

UPS Sure. Post. SM Delivers Reliability • Why choose UPS for your economy ground residential service? ─ UPS offers the most reliable and consistent economy ground residential service available ─ UPS provides you with cost savings when service features and time-in-transit are not critical • UPS offers a best-in-class solution ─ Single UPS network provides consistency and reliability that allows you to estimate delivery times to communicate to your customers ─ Consistent delivery times provide a better customer experience ─ Full tracking visibility reduces customer service calls ─ Carbon offset option means a greener shipment 5 PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS. While UPS Sure. Post. SM is not a guaranteed service, an estimated delivery date will be provided.

UPS Sure. Post. SM Features of Service Features UPS Sure. Post. SM Delivery USPS® (100 percent), UPS® small package network will be utilized Delivery Days Monday – Saturday Origin: U. S. 48 to U. S. 50 states, P. O. Box, military APO/FPO destinations, PR and all U. S. territories Transit Time Two to seven days Tracking Full visibility from ups. com® with USPS exception and delivery scans available by end of day Manifesting Package level detail provided through UPS World. Ship®, UPSLink Vendor, Host Vendor or Host Systems Package Weight Ideal for packages less than 10 pounds 6 PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS.

UPS Sure. Post. SM Features of Service Features UPS Sure. Post. SM Mail Classes Parcel Select Lightweight/Standard Mail Parcel, Parcel Select®, Bound Printed Matter (BPM), Media Mail® Value-Added Services Not available Pricing Contract service Billing Conveniently shown on UPS small package invoice. Prepaid only (third party and consignee billing not available) UPS Service Guarantee Not available Limitation of Liability Maximum of $100 up to the point of transfer to the USPS Offset Option UPS carbon neutral provides customers a way to offset the climate impact of their shipment 7 PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS.

UPS Residential Ground Service Comparison Available Features Which UPS residential ground service is right for my business? Delivery by UPS® driver Delivery by USPS® carrier Multiple delivery attempts Day-definite delivery (typically in one to five business days) UPS Service Guarantee Package Type Best suited for all package types Service Area/ Geographic Coverage Service leverages single-carrier network Suited for small and lightweight packages Domestic coverage to U. S. 48 plus AK, HI and PR Delivery to P. O. Boxes and military APO/FPO destinations Delivery to all U. S. territories 8 PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS Ground® UPS Sure. Post. SM

UPS Residential Ground Service Comparison Available Features Which UPS residential ground service is right for my business? Tracking: Immediate update of package status and tracking information Full Shipment Visibility from Pickup to Delivery with Exception Status UPS Ground® UPS Sure. Post. SM Delivery location identified (front door, side door, garage) Signature Tracking® USPS® delivery and exception scans available Proof of Delivery (P. O. D. ) Billing Prepaid (Bill Shipper) Freight Collect (Bill Consignee) Third Party (Bill Third Party) Value-Added Service Options (*additional fees apply) C. O. D (Collect-On-Delivery) is available up to $50, 000 per shipment* Delivery Confirmation Signature services available* Declared Value - automatic protection up to $100 included 1 Declared Value – may declare an additional value up to $50, 000* 1 For 9 UPS Sure. Post, UPS’s liability is limited to a maximum of $100 for loss or damage, up to the point of transfer to the USPS. PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS.

UPS Residential Ground Service Comparison Available Features Which UPS residential ground service is right for my business? Value-Added Service Options Haz. Mat and Other Regulated Materials (ORM) service available* (*additional fees apply) UPS Delivery Intercept® options available* Delivery Change Request options available* Shipper release available (extra instruction required for UPS Sure. Post) Receivers can manage deliveries with UPS My Choice. SM Address Correction service available* Returns Services available* Undeliverable packages returned via UPS Ground service UPS carbon neutral available* 10 PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS Ground® UPS Sure. Post. SM

UPS Residential Ground Service Comparison Available Features USPS® Endorsements (*additional fees apply) 11 Which UPS residential ground service is right for my business? USPS Ancillary Service Endorsements (instructions for undeliverable returns) available with treatment of mail that is undeliverable as addressed including: • Address Service Requested* • Return Service Requested* • Change Service Requested* • Forwarding Service Requested* • Carrier Leave If No Response (no additional fee) PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS Ground® N/A UPS Sure. Post. SM

UPS Sure. Post. SM Network Ensures Consistency and Reliability Pickup of UPS Sure. Post. SM packages with all other packages during regular pick-up stop Processing of UPS Sure. Post. SM packages within the normal ground service network to the UPS operation closest to the final receiver Preload, containerize and sub-classify as necessary UPS Hub UPS delivers (transfers) UPS Sure. Post. SM packages to the local USPS® DDU closest to receiver’s place of residence UPS Center Local Post Office (DDU) UPS Center USPS delivers packages to the receiver’s address Ground time-in-transit plus one to two days* Retailer Receiver • Approximately 98 percent of the packages inducted at the Destination Delivery Unit (DDU) are delivered to the receiver within one business day following the transfer to the USPS *Note: Transit times are longer to destinations outside of the US 48 12 PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS.

UPS Sure. Post. SM Outperforms the Competition • Shipping and tracking conveniently integrated: ─ Prepare UPS Sure. Post. SM and other UPS shipments with UPS World. Ship® at the same time, plus track with any UPS tracking tool, thereby ensuring smoother and easier operations and shipping procedures* • Daily pickup: ─ UPS picks up your UPS Sure. Post. SM shipments at the same time as your other daily volume, helping to minimize interruptions in the shipping department • No “staging”: ─ UPS doesn’t stage packages for consolidation so packages move quickly through the UPS network • Deeper mail induction: ─ Keeps UPS Sure. Post. SM packages in our hands longer, reduces time-in-transit and ensures better tracking information so you can provide better customer service and minimize “Where’s my package? ” calls • Time-in-transit: ─ Scheduled movements within the UPS network ensure transit times that are faster, more consistent and reliable than competitor products *Other shipping system options available 13 PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS.

UPS Sure. Post. SM: Another Reliable Way UPS Delivers • An economy solution with limited features for residential deliveries • Consistency, reliability and speed gained from the UPS Ground® network • A service option that balances your service level requirements with your cost objectives • Part of a comprehensive end-to-end transportation solution that is better than other competitive postal solutions 14 PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS Sure. Post. SM is an economy service that offers your customers the reliability that they have come to expect from UPS for over 100 years.

Shipping Military APO/FPO Packages via UPS Sure. Post. SM • When a package is addressed to a military APO/FPO: ─ Use the service member’s full name ─ Include the unit and APO/FPO number Requirements Examples Name Unit #, Box # Unit APO/FPO, AP/AE/AA, ZIP SSGT Kevin Taylor 2050 Box 4190 APO AP 96278 -2050 • APO/FPO shipments may be considered dutiable, therefore the following form is required: ─ Use USPS® Customs Declarations Form PS Form 2976 (CN 22) or 2976 A http: //webapps. usps. com/customsforms/ Verify for any special military shipping restrictions at http: //www. usps. com/supportingourtroops/mailingrestrictions. htm 15 PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS.

Shipping Process Impacts UPS Sure. Post. SM Continental U. S. Example ORDER MANAGEMENT SYSTEM WAREHOUSE MANAGEMENT SYSTEM PICK, PACK AND WEIGH UPS SUREPOST? No Yes Print UPS Sure. Post UPS Label PRINT LABEL FOR DESIRED UPS SERVICE Street Delivery? P. O. Box? SPD 100 DDU TABLE SPD P. O. BOX DDU TABLE INVALID No CONSIGNEE ZIP CODE IN TABLE ? Yes No CONSIGNEE ZIP CODE IN TABLE ? Yes APPLY DDU ADDRESS GENERATE USPS DELIVERY CONFIRMATION # Note: Non-U. S. 48 Destinations follow the same process as the P. O. Box label process. 16 PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS. Print UPS Sure. Post USPS® Label

UPS Sure. Post. SM vs. Fed. Ex Smart. Post Network ® Pickup of UPS Sure. Post packages with all other packages during regular pick-up stop Preload, containerize and sub-classify as UPS delivers UPS necessary Sure. Post packages to the local DDU* Processing of UPS Sure. Post packages within the normal ground service network through the Preload operation UPS Hub UPS Center 1046 Buildings UPS Fed. Ex Retail 25 Buildings Potential for Delay Packages picked up by Fed. Ex Ground® package car may have one-day delay to move to between networks Receiver 25 Buildings Fed. Ex Ground Center 17 Local Post Office (DDU) USPS delivers packages to the receiver’s address NDC/DDU Smart. Post Origin Hub Smart. Post Destination Hub Potential for Delay Network drives partial loads PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS. Potential for Delay Packages inducted into USPS® NDC take two-three days to be delivered to receiver