WDC STRATEGIC CAR PARK REVIEW PRESENTATION TO OVERVIEW

WDC STRATEGIC CAR PARK REVIEW PRESENTATION TO OVERVIEW & SCRUTINY COMMITTEE 5 December 2013 In partnership with

THE NEED FOR A STRATEGIC CAR PARK REVIEW Main Drivers • Declining Town Centre Economies • Reduction in Car Park Income • CSR Savings & Efficiencies

WDC STRATEGIC CAR PARK REVIEW Desired Outcomes • Determine current and future asset requirement - fit for purpose • Maximise efficiency and optimise use of assets • Contribute positively to local economy • Alignment with Local Objectives

WDC STRATEGIC CAR PARK REVIEW Scope and Brief #1 • Largest, most comprehensive review of Car Parking undertaken to date • Part of a Joint Review between WDC & SCDC • Multi-Strand Working Group, comprising: - WDC & SCDC Officers WDC & SCDC Portfolio Holders WN & SCS Officers NPS Officers • Separate WDC & SCDC Action Plans

WDC STRATEGIC CAR PARK REVIEW Scope and Brief #2 INCLUDED IN REVIEW 1. Analysis of Locations and Usage • • Charged Parking Uncharged Parking Residents’ Parking Concessional Schemes 2. Planned and Potential Developments/Infrastructure Improvements 3. Future Trends • Technological • Social Change 4. Potential to Increase/Decrease Capacity

WDC STRATEGIC CAR PARK REVIEW General Considerations v Car Park Charges are ALWAYS Contentious v Average Motorist Pays £ 50 p. a. in Car Park Charges BUT £ 1, 600 p. a. for Fuel (RAC Foundation) v A Business or Service? v Lack of Substantive Evidence of effect on Local Economy v Council Budget Pressures WDC Budget Gap (Subject to Local Government Finance Settlement) 15/16 £ 2. 05 m 16/17 £ 3. 03 m 17/18 £ 4. 44 m v Chicken and Egg – Reasons for Parking

WDC STRATEGIC CAR PARK REVIEW Cost of Providing Car Parking Services v No Free Lunch – Council Taxpayers Fund Uncharged Parking v All Car Parking Costs & Requires Management • • Surfacing, Signage and Lining Maintenance Ticketing Machine Consumables, Maintenance and Cash Handling Building Maintenance and Utility Costs Enforcement of Car Parking Rules and Regulations Business Rates Loss of Revenue due to Concessionary Schemes Car Parking Services Management

WDC STRATEGIC CAR PARK REVIEW Diversity of Locations/Uses v 50 Individual Car Parks Across 7 Towns/Villages • • • 1 Multi-storey Pay & Display Car Park (330 Spaces) 1 Multi-storey Pay on Foot Car Park (541 Spaces) 29 Surface Pay & Display Car Parks (25 -340 Spaces) 18 Uncharged Surface Car Parks (6 -200 Spaces) 1 Residents Surface Car Park (25 Spaces) v 2 Ticketing Systems/60 Individual Ticket Machines • 56 Parkeon Pay & Display (30 Car Parks) • 4 Parkeon Pay on Foot (Battery Green) v Permit/Season Ticket schemes

WDC STRATEGIC CAR PARK REVIEW Review Process 1. Create Baseline Data from April 2010 to date 2. Benchmark across Waveney and against available Information 3. Car Park Site Visits/Assessments 4. Evaluate Potential Benefits versus Impacts (Car Park Specific and Wider Economic Factors) 5. Consultation on Options and Report Back to Overview and Scrutiny Committee/Cabinet 6. Implement Future Strategy and Options

WDC STRATEGIC CAR PARK REVIEW Baseline Data Analysed v Detailed Pay and Display Ticket Machine Data (May 2012 to date) v Summary Pay on Foot Ticket Machine Data (From July 2011 to date but with gaps in data) v Excess Charge Notices (ECNs) issued (April 2010 to date) v Season Ticket Sales/Permit Issues (April 2010 to date) v Uncharged Car Park Usage Reviews (June/July 2013) v WDC / WN Finance Records (April 2010 to date)

WDC STRATEGIC CAR PARK REVIEW Analysis of Pay and Display Tickets • All Ticket Sales Data in Excel Pivot Table • 18 Months of Data from May 2012 to date • Enables Filtering by: – Car Park Location – Individual Ticket Machine – Length of Stay Purchased – Time of Day Ticket Issued – Day(s) of Week

Tariff Bands Free 3 Hrs 4 Hrs 5 Hrs 10 Hrs 20 £ 72. 20 £ 0. 20 21 £ 94. 60 £ 0. 10 359 £ 689. 80 £ 17. 50 £ 8. 95 89 £ 324. 50 £ 4. 10 138 £ 624. 70 £ 3. 70 1, 772 £ 3, 317. 45 £ 93. 65 Angel Lane North 924 £ 591. 35 £ 36. 95 601 £ 725. 80 £ 4. 60 206 £ 383. 15 £ 12. 35 48 £ 116. 40 £ 1. 20 158 £ 475. 00 £ 1. 00 1, 937 £ 2, 291. 70 £ 56. 10 Angel Lane South 273 £ 176. 05 £ 12. 25 76 £ 92. 70 £ 1. 50 11 £ 20. 40 £ 0. 60 3 £ 7. 20 £ 0. 00 13 £ 39. 00 £ 0. 00 376 £ 335. 35 £ 14. 35 88 £ 331. 00 £ 111. 00 122 £ 364. 40 £ 113. 80 Total No of tickets sold £ 3. 10 £ 454. 45 Overpayments £ 146. 20 165 Revenue 53 £ 42. 35 Overpayments £ 7. 15 £ 1, 232. 15 Revenue £ 255. 55 661 Overpayments 138 £ 34. 55 Revenue £ 6. 95 £ 681. 65 Overpayments £ 121. 25 719 Revenue 127 Alexandra Road Overpayments Total Overpayments 2 Hrs Total Revenue Overpayments Revenue 1 Hr 30 Overpayments Revenue No of tickets sold Overpayments 1 Hr Revenue No of tickets sold Adrian Road Revenue No of tickets sold Filters for more detailed analysis of data No of tickets sold (All) No of tickets sold September Day No of tickets sold (All) Month No of tickets sold (All) Hour No of tickets sold Zone Desc Example of Monthly Ticket Sales Report from Parkeon My. Parkfolio Program (Sept 13) All Car Parks Belvedere Road Scale 7 and 6 A Blyburgate Central Tariff Band Free Tariff Band 1 Hr 34 £ 33. 40 £ 2. 80 144 £ 145. 30 £ 15. 70 287 £ 725. 60 £ 8. 10 431 £ 870. 90 £ 23. 80 £ 12. 50 683 £ 1, 268. 95 £ 39. 55 4 £ 10. 50 £ 0. 90 25 £ 75. 00 £ 0. 00 2, 843 £ 3, 316. 45 £ 119. 65 £ 298. 50 £ 3. 30 190 £ 352. 05 £ 10. 05 93 £ 225. 20 £ 2. 00 313 £ 939. 00 £ 0. 00 1, 170 £ 2, 031. 85 £ 822. 90 £ 34. 50 155 £ 429. 80 £ 11. 30 48 £ 176. 50 £ 3. 70 46 £ 209. 10 £ 2. 10 1, 310 £ 2, 235. 15 £ 87. 75 £ 913. 50 £ 47. 70 201 £ 556. 55 £ 13. 85 68 £ 250. 80 £ 6. 00 115 £ 519. 20 £ 1. 70 1, 493 £ 2, 841. 45 £ 105. 45 £ 7, 216. 55 £ 8. 55 913 £ 2, 743. 55 £ 4. 55 11, 873 £ 17, 343. 40 £ 40. 40 £ 5, 922. 00 £ 16. 00 815 £ 2, 449. 80 £ 4. 80 8, 228 £ 12, 857. 15 £ 46. 15 468 £ 876. 50 £ 34. 10 209 £ 577. 40 £ 13. 10 88 £ 321. 35 £ 4. 55 £ 2, 630. 50 £ 88. 00 £ 12. 60 337 £ 634. 15 £ 27. 55 152 £ 423. 60 £ 13. 20 50 £ 183. 70 £ 153. 45 £ 12. 15 214 £ 399. 90 £ 14. 70 78 £ 215. 00 £ 4. 40 29 £ 105. 50 593 £ 573. 20 £ 39. 50 742 £ 1, 384. 30 £ 48. 70 323 £ 890. 15 £ 18. 05 99 161 £ 157. 85 £ 12. 95 105 £ 197. 80 £ 8. 80 34 £ 94. 10 £ 2. 30 10 1, 018 £ 669. 90 £ 59. 10 1, 027 £ 1, 248. 40 £ 16. 00 452 £ 842. 05 £ 28. 45 806 £ 526. 85 £ 43. 25 565 £ 684. 90 £ 6. 90 245 £ 455. 45 £ 14. 45 90 £ 58. 10 £ 4. 10 40 £ 48. 60 £ 0. 60 10 £ 18. 20 £ 0. 20 £ 741. 10 £ 66. 70 1, 007 £ 1, 220. 90 £ 217. 10 £ 20. 30 246 £ 596. 85 £ 36. 15 438 £ 601. 40 £ 36. 20 481 £ 7, 383. 30 £ 27. 30 3, 604 £ 4, 485. 35 £ 25. 35 2, 953 485 £ 468. 45 £ 31. 95 Everitts Park Pets Corner 187 £ 180. 90 Everitts Park Pits 157 Everitts Park Spar Kirkley Cliff Blyburgate East Boulevard West Clapham Road East Clapham Road West 1, 124 328 623 628 7, 356 4, 460 Claremont Pier South Clifton Road 56 Newgate East Newgate West Old Post Office Halesworth Pakefield Road Pakefield Street Priory Lane Bungay 4, 642 £ 0. 00 Royal Green 3, 869 £ 0. 00 85 £ 386. 80 £ 4. 30 1, 335 111 £ 279. 65 £ 2. 15 167 £ 334. 15 £ 6. 25 64 £ 290. 70 £ 2. 70 790 £ 1, 713. 05 £ 59. 75 £ 1. 10 49 £ 223. 90 £ 3. 40 527 £ 1, 097. 75 £ 35. 75 £ 362. 50 £ 6. 10 94 £ 424. 60 £ 1. 60 1, 851 £ 3, 634. 75 £ 113. 95 £ 37. 70 £ 1. 70 12 £ 54. 60 £ 0. 60 322 £ 542. 05 £ 26. 35 102 £ 248. 90 £ 4. 10 468 £ 1, 405. 60 £ 1. 60 3, 067 £ 4, 414. 85 £ 109. 25 69 £ 167. 50 £ 1. 90 307 £ 922. 70 £ 1. 70 1, 992 £ 2, 757. 40 £ 68. 20 2 £ 4. 80 £ 0. 00 23 £ 69. 00 £ 0. 00 165 £ 198. 70 £ 4. 90 64 £ 161. 10 £ 1. 10 275 £ 366. 70 £ 16. 80 £ 19. 25 £ 4. 10 211 £ 205. 60 £ 15. 70 226 £ 221. 65 £ 18. 25 3 Columns/Tariff 1. No of Tickets 2. Value of Tickets 3. Overpayments 96 £ 241. 00 £ 1. 00 322 £ 462. 65 514 £ 516. 20 £ 2. 20 100 £ 187. 00 £ 7. 00 46 £ 110. 90 £ 0. 50 136 £ 408. 00 £ 0. 00 5, 438 £ 1, 222. 10 £ 9. 70 405 £ 386. 60 £ 22. 10 438 £ 809. 00 £ 20. 60 96 £ 264. 00 £ 4. 80 19 £ 69. 10 £ 0. 70 40 £ 180. 50 £ 0. 50 998 £ 1, 709. 20 £ 48. 70 2, 104 £ 2, 024. 35 £ 130. 75 2, 468 £ 4, 611. 25 £ 168. 85 1, 151 £ 3, 179. 00 £ 71. 30 467 £ 1, 710. 00 £ 28. 80 421 £ 1, 906. 30 £ 11. 80 6, 611 £ 13, 430. 90 £ 411. 50 740 £ 742. 70 £ 2. 70 246 £ 456. 90 £ 14. 10 61 £ 147. 70 £ 1. 30 213 £ 640. 30 £ 1. 30 5, 129 £ 1, 987. 60 £ 19. 40 1, 009 £ 1, 896. 35 £ 80. 15 900 £ 2, 485. 30 £ 55. 30 467 £ 1, 706. 85 £ 25. 65 458 £ 2, 070. 60 £ 9. 60 3, 355 £ 8, 667. 45 £ 210. 15 £ 0. 00 Regent Road Scales Street Bungay £ 54. 50 £ 35. 65 £ 0. 00 Southwold Pier Central 521 £ 508. 35 £ 39. 45 Southwold Pier North 267 £ 258. 35 £ 18. 05 603 £ 1, 134. 00 £ 48. 60 624 £ 1, 724. 60 £ 39. 80 346 £ 1, 266. 55 £ 20. 95 360 £ 1, 630. 00 £ 10. 00 2, 200 £ 6, 013. 50 £ 137. 40 Southwold Pier South 908 £ 882. 75 £ 65. 55 1, 019 £ 1, 917. 45 £ 83. 25 612 £ 1, 743. 70 £ 91. 30 249 £ 910. 30 £ 13. 90 339 £ 1, 547. 05 £ 21. 55 3, 127 £ 7, 001. 25 £ 275. 55 St Peters Street 542 £ 522. 85 £ 35. 05 639 £ 1, 194. 15 £ 43. 95 325 £ 895. 40 £ 17. 90 108 £ 392. 40 £ 3. 60 78 £ 352. 00 £ 1. 00 1, 692 £ 3, 356. 80 £ 101. 50 Station Road Halesworth 258 £ 167. 40 £ 12. 60 144 £ 174. 40 £ 1. 60 40 £ 75. 20 £ 3. 20 22 £ 53. 30 £ 0. 50 46 £ 139. 00 £ 1. 00 510 £ 609. 30 £ 18. 90 675 £ 1, 696. 30 £ 8. 80 81 £ 367. 10 £ 2. 60 1, 128 £ 2, 236. 35 £ 60. 15 £ 28. 85 Tennyson Road Whapload Road East Whapload Road West Wharton Street 1, 453 Britten Centre MSCP Hungate Claremont Pier North Thoroughfare 2 Car Park Locations £ 0. 00 359 £ 341. 15 £ 18. 05 463 £ 861. 60 £ 28. 20 172 £ 474. 20 170 £ 162. 15 £ 9. 15 269 £ 496. 20 £ 12. 00 107 492 £ 496. 80 £ 4. 80 145 £ 0. 00 £ 9. 80 53 £ 192. 30 £ 1. 50 £ 294. 90 £ 6. 00 33 £ 119. 90 £ 1. 10 46 £ 207. 60 £ 0. 60 625 £ 1, 280. 75 £ 273. 00 £ 12. 00 41 £ 99. 30 £ 0. 90 155 £ 465. 05 £ 0. 05 2, 286 £ 1, 334. 15 £ 17. 75 148 £ 739. 30 £ 0. 30 10, 991 £ 14, 912. 00 £ 157. 90 6, 499 £ 6, 507. 15 £ 18. 45 3, 387 £ 5, 245. 60 £ 138. 40 683 £ 1, 517. 60 £ 3. 00 195 £ 586. 25 -£ 2. 35 79 £ 316. 10 £ 0. 10 2, 335 £ 1, 501. 05 £ 100. 05 1, 102 £ 1, 333. 85 £ 11. 45 325 £ 604. 00 £ 19. 00 84 £ 203. 65 £ 2. 05 364 £ 1, 093. 20 £ 1. 20 4, 210 £ 4, 735. 75 £ 133. 75 501 £ 484. 25 £ 33. 35 274 £ 516. 00 £ 22. 80 102 £ 283. 05 £ 7. 65 37 £ 138. 10 £ 4. 90 36 £ 163. 50 £ 1. 50 950 £ 1, 584. 90 £ 70. 20 607 £ 608. 60 £ 1. 60 174 £ 335. 60 £ 22. 40 7, 733 £ 944. 20 £ 24. 00 6, 952 £ 0. 00 129 £ 156. 60 £ 27. 60 90 £ 180. 40 £ 18. 40 403 £ 457. 00 £ 55. 60 Thoroughfare 1 8, 844 £ 0. 00 760 £ 761. 40 £ 1. 40 201 £ 425. 90 £ 64. 10 9, 805 £ 1, 187. 30 £ 65. 50 Thoroughfare 3 LS 1, 860 £ 0. 00 96 £ 97. 20 £ 1. 20 22 £ 41. 00 £ 1. 40 21 £ 50. 70 £ 0. 30 172 £ 516. 00 £ 0. 00 2, 171 £ 704. 90 £ 2. 90 463 £ 866. 50 £ 33. 10 207 £ 575. 10 £ 16. 20 93 £ 341. 20 £ 6. 40 91 £ 413. 90 £ 4. 40 1, 655 £ 2, 963. 80 £ 106. 30 1 £ 3. 60 £ 0. 00 3 £ 5. 50 £ 0. 10 29, 319 £ 48, 610. 95 £ 1, 069. 95 11, 217 £ 28, 336. 70 £ 687. 90 3, 165 £ 10, 717. 35 £ 151. 95 6, 436 £ 23, 027. 55 £ 224. 05 114, 422 £ 144, 688. 60 £ 3, 267. 30 Blyburgate SS 184 Southwold Harbour East 801 Southwold Pier Overflow Grand Total 27, 620 £ 0. 00 £ 120. 00 £ 767. 10 £ 9. 60 £ 46. 20 2 £ 1. 90 £ 0. 10 35, 915 £ 33, 019. 50 £ 1, 076. 80 671 £ 660. 45 £ 56. 55 79 £ 316. 10 £ 0. 10

WDC STRATEGIC CAR PARK REVIEW Further Analysis • Excel Pivot Tables are 30 MB per month • Monthly summaries used to collate individual car park sales • Data to be available on WDC Shared Area • Prior to May 2012, cash takings records used to establish 42 month base period • Analysed for seasonal variations/medium & longer term trends

Example of Individual Car Park Sales Prepared from Monthly Report Clapham Road INCOME BY TICKET TYPE CLAPHAM ROAD, LOWESTOFT Spaces 52. 65 6, 557 13, 138. 55 24. 55 1, 728 5, 193. 35 9. 35 20101 30, 200. 55 86. 55 30, 114. 00 71. 85% Aug-13 11, 790 11, 845. 80 55. 80 7, 114 14, 255. 15 27. 15 2, 034 6, 110. 30 8. 30 20938 32, 211. 25 91. 25 32, 120. 00 76. 63% Jul-13 12, 260 12, 306. 95 46. 95 6, 715 13, 445. 50 1, 855 5, 570. 15 5. 15 20830 31, 322. 60 67. 60 31, 255. 00 74. 57% Jun-13 11, 688 11, 745. 25 57. 25 6, 329 12, 669. 70 11. 70 1, 554 4, 667. 50 5. 50 19571 29, 082. 45 74. 45 29, 008. 00 69. 21% May-13 11, 853 11, 903. 00 50. 00 6, 214 12, 444. 20 16. 20 1, 636 4, 915. 50 7. 50 19703 29, 262. 70 73. 70 29, 189. 00 69. 64% Apr-13 11, 596 11, 641. 60 45. 60 6, 121 12, 258. 00 16. 00 1, 551 4, 662. 55 9. 55 19268 28, 562. 15 71. 15 28, 491. 00 67. 97% Mar-13 11, 572 11, 623. 80 51. 80 5, 980 11, 972. 65 1, 406 4, 212. 10 -5. 90 18958 27, 808. 55 58. 55 27, 750. 00 66. 21% Feb-13 10, 356 10, 394. 10 38. 10 5, 389 10, 795. 95 17. 95 1, 343 4, 030. 70 17088 25, 220. 75 57. 75 25, 163. 00 60. 03% Jan-13 10, 903 10, 941. 05 38. 05 5, 518 11, 055. 25 19. 25 1, 291 3, 877. 65 4. 65 17712 25, 873. 95 61. 95 25, 812. 00 61. 58% Dec-12 12, 505 12, 550. 75 45. 75 7, 619 15, 258. 35 20. 35 1, 903 5, 713. 55 4. 55 22027 33, 522. 65 70. 65 33, 452. 00 79. 81% Nov-12 12, 460 12, 505. 30 45. 30 7, 030 14, 075. 40 1, 806 5, 422. 80 4. 80 21296 32, 003. 50 65. 50 31, 938. 00 76. 20% Oct-12 12, 272 12, 315. 50 43. 50 6, 642 13, 299. 80 15. 80 1, 588 4, 758. 95 -5. 05 20502 30, 374. 25 54. 25 30, 320. 00 72. 34% Sep-12 10, 644 10, 683. 50 39. 50 5, 888 11, 792. 10 16. 10 1, 521 4, 564. 15 18053 27, 039. 75 56. 75 26, 983. 00 64. 38% Aug-12 11, 952 11, 989. 80 37. 80 6, 731 13, 472. 95 10. 95 1, 851 5, 558. 15 5. 15 20534 31, 020. 90 53. 90 30, 967. 00 73. 88% Jul-12 11, 955 11, 994. 70 39. 70 6, 643 13, 300. 60 14. 60 1, 724 5, 175. 65 3. 65 20322 30, 470. 95 57. 95 30, 413. 00 72. 56% Jun-12 11, 140 11, 178. 55 38. 55 6, 027 12, 076. 40 22. 40 1, 634 4, 902. 90 0. 90 18801 28, 157. 85 61. 85 28, 096. 00 67. 03% May-12 12, 006 12, 064. 55 58. 55 6, 341 12, 700. 40 18. 40 1, 572 4, 719. 40 3. 40 19919 29, 484. 35 80. 35 29, 404. 00 70. 15% Total Overpayme nts 11, 816 11, 868. 65 Total Revenue Sep-13 Car Parks No of tickets sold Comparativ e usage measure 41, 915. 00 Capacity Measure Overpayme nts Revenue 3 Hrs No of tickets sold Overpayme nts Revenue 2 Hrs No of tickets sold Overpayme nts Revenue 1 Hr Total No of tickets sold Approx. Maximum

WDC STRATEGIC CAR PARK REVIEW Comparable Usage Measures v Actual Time Sold per Month = No. of Tickets per Tariff x Maximum Tariff Stay v Time Available = No. of Spaces x Charging Hours v % Usage = Actual Sales / Available Notes 1. No allowance for over/under-stay 2. Can be distorted if significant long stay usage as “>4 hour” & “> 90 minute” tickets treated as maximum stay

Example of Car Park Average Daily Sales (August 2013) All Lowestoft Car Parks Note Variable Sunday Usage WAVENEY CAR PARKS AUGUST 2013 BY DAY OF WEEK TOTAL Monday Tuesday Wednesday Thursday Friday Saturday Sunday 23. 15 25. 08 38. 24 30. 00 29. 09 25. 66 10. 06 5. 08 Sunday / Av Day 0. 20 Alexandra Road 111. 93 106. 90 163. 54 124. 73 128. 00 126. 71 104. 70 23. 04 0. 19 Belvedere Road 114. 94 124. 80 101. 96 153. 24 138. 90 91. 60 101. 62 95. 64 0. 81 1, 039. 07 33. 60 51. 89 966. 28 41. 20 58. 95 1, 158. 14 40. 10 63. 01 1, 110. 35 1, 096. 58 44. 63 46. 70 74. 53 68. 96 1, 133. 03 35. 97 58. 19 1, 244. 78 15. 26 35. 42 475. 06 12. 10 2. 43 0. 33 0. 04 St Peters Street Tennyson Road 127. 79 55. 27 134. 76 51. 50 149. 70 89. 53 130. 43 67. 58 153. 64 79. 76 140. 03 54. 46 141. 50 37. 56 31. 50 5. 00 0. 23 0. 08 Whapload Road 123. 18 124. 10 176. 24 156. 65 144. 70 101. 18 130. 42 27. 29 0. 20 Britten Centre MSCP 522. 81 474. 00 586. 66 521. 88 566. 03 629. 06 665. 12 143. 95 0. 25 Claremont Pier 379. 07 337. 29 460. 86 435. 13 417. 43 316. 43 277. 05 440. 91 1. 18 Kirkley Cliff Pakefield Road Pakefield Street 106. 52 30. 41 46. 82 94. 76 47. 71 83. 45 133. 08 20. 18 45. 95 146. 40 29. 75 51. 30 133. 45 35. 66 64. 15 75. 35 17. 58 29. 15 46. 28 21. 38 19. 84 132. 43 44. 75 40. 73 1. 26 1. 55 0. 84 Royal Green 923. 98 981. 53 973. 89 978. 85 1, 021. 06 766. 39 794. 26 999. 45 1. 09 Adrian Road Clapham Road Clifton Road Regent Road

Example of Car Park Time of Day Sales Graph (August 2013) Clapham Road - Maximum Car Occupancy 200 180 160 140 120 100 80 60 40 20 0 To 09: 00 10: 00 11: 00 12: 00 Max Cars 13: 00 14: 00 Capacity 15: 00 16: 00 17: 00 18: 00

WDC STRATEGIC CAR PARK REVIEW Comparison of Usage by Location & Type MAIN THEMES q Lowestoft Shopping q Lowestoft Sea Front q Lowestoft Other q Market Towns q Seasonal Resorts q Other Note: Individual Figures Combined to Graph Usage by Area

Paid Free Felixstowe Outlying (818) Lowestoft Other (413) Leiston (120) Oulton Broad (335) Lowestoft MSCP (871) Lowestoft Surface (476) Lowestoft Shopping (1347) Felixstowe Sea Front (222) Aldeburgh Outlying (321) Wickham Market (47) Southwold (445) Sizewell Beach (100) Thorpeness Beach (100) Lowestoft Sea Front (299) Halesworth (284) 70. 00% Felixstowe Shopping (420) 80. 00% Aldeburgh Centre (63) 90. 00% Bungay (151) Beccles (265) Saxmundham (66) Woodbridge (634) Car Park Sales Graph by Location/Type (April – September 2013) Car Park Usage Free 1 Hour Trial Usage of Car Parks 60. 00% 50. 00% 40. 00% 30. 00% 20. 00% 10. 00%

Paid Free Leiston (120) Lowestoft MSCP (871) Lowestoft Surface (476) Lowestoft Shopping (1347) Wickham Market (47) 70. 00% Halesworth (284) 80. 00% Felixstowe Shopping (420) 90. 00% Aldeburgh Centre (63) Bungay (151) Beccles (265) Saxmundham (66) Woodbridge (634) Car Park Sales Graph by Location/Type (April – September 2013) Shoppers’ Car Park Usage Free 1 Hour Trial Usage of Car Parks 60. 00% 50. 00% 40. 00% 30. 00% 20. 00% 10. 00%

Car Park Sales Graph - (April – September 2013) Lowestoft Shopping Areas 1600 1400 1200 Spare Capacity! 1000 800 600 400 200 0 To 09: 00 10: 00 11: 00 12: 00 Max Cars 13: 00 14: 00 Capacity 15: 00 16: 00 17: 00 18: 00

WDC STRATEGIC CAR PARK REVIEW Further Evidence Gathered OTHER INFORMATION EVALUATED q q q q Uncharged Car Park Usage Surveys & Anecdotal Evidence WDC Council Websites – Car Parking Services, News & Planning National & Other Local Government Websites Car & Other Parking Research in General Staffing / Other Costs of Car Park Management Season Ticket Sales Excess Charge Notices Issued and Cancelled CAR PARK SITE VISITS v v v Nearby Attractions & Amenities Surface, Line Marking & Signage Condition Alternative Nearby Car Parking On-Street Parking Availability, Restrictions and Level of Enforcement Proposed Changes & Developments

WDC STRATEGIC CAR PARK REVIEW Anticipating Future Changes q Riverside Road Development and Council Staff Relocation q Lake Lothing & Outer Harbour Area Action Plan • Pedestrian / Cyclist Bridge • Peto Square / Commercial Road Improvements q Lowestoft Northern Spine Road & A 12 Re-routing Away From Town Centre q Third River Crossing

WDC STRATEGIC CAR PARK REVIEW Key Review Findings Car Park Service Provision has not Kept Pace with Economic, Technical, Social, Demographic & Legislative Changes – Major Changes Required! o Reduced Demand for Off-Street Parking • • Increase in Legal On-Street Parking Increase in Incorrect (previously illegal) On-Street Parking Lack of Resources for On-Street Enforcement Changes in Shopping/Tourist Habits o 88% of Car Park Income Generated by 15 Car Parks! o Changes in Retail Attraction have left Waveney with Significant Over Provision of Car Parking Spaces o Structural Repairs Required at Battery Green MSCP o Loss of Revenue from 1 Hour Free Parking Trials in Bungay and Halesworth £ 12 k & £ 42 k p. a. o Advances in Automated Enforcement Methods

WDC STRATEGIC CAR PARK REVIEW Generic Review Conclusions • Frequent and Ongoing Future Reviews Required • Preferred Common Strategy and Policy • Enhanced Responsibility for Car Park Management Delegated to Partnerships • Permit and Season Ticket Management • Methods of Enforcement • Security and Maintenance • Explore Opportunities for Civil Parking Enforcement (On -Street) to be undertaken by WDC • Evidence Required into “Benefits” of Concessionary Car Parking Schemes

WDC STRATEGIC CAR PARK REVIEW Specific Review Conclusions • Evaluate Automated Enforcement Systems, Principally Automatic Number Plate Recognition • Review Options for Uncharged Car Parks • Review Options for Disposal or Re-Development of Under-performing Charged Car Parks • Improve Road Signage – e. g. Britten Centre MSCP from Clapham Road

WDC STRATEGIC CAR PARK REVIEW Options for Uncharged Car Parks Lowestoft • • Christchurch Plain Albany Road Melbourne Road St Margaret’s Plain Links Road Commodore Road All Saints Road (and/or Pakefield Street/Road) Whapload Road (aka The Denes) Wrentham • Southwold Road Bungay • • Boyscott Lane Bridge Street Beccles • • Quay North Quay South Waveney Meadow Kilbrack Road Southwold • • Ferry Road North Ferry Road Market Place Cobbles Harbour West

WDC STRATEGIC CAR PARK REVIEW Options for Charged Car Parks Lowestoft Other • • Battery Green MSCP Belvedere Road Whapload Road Adrian Road Kirkley Cliff Pakefield Road Pakefield Street Oulton Broad • Nicholas Everitt Park (Coach Park) Halesworth • Angel Lane South

WDC STRATEGIC CAR PARK REVIEW Belvedere Road - Issues 160 CAR SPACES & 10 COACH/LORRY • Marooned by Sunrise Scheme Road Changes • No Right Turn into Car Park when Approaching from Horn Hill (Traffic from A 12 South & A 146 West of Town) • Signage all Directed at Commercial Traffic rather than Cars • Despite this, Little Commercial Usage

WDC STRATEGIC CAR PARK REVIEW Future Development? Belvedere Road New Affordable Housing?

WDC STRATEGIC CAR PARK REVIEW The Next Steps. . . . Deliver & Implement External Consultation Cabinet Decisions Review Continuous Process Brief O&S Committee Internal Consultation Options to O&S

Car Park Sales Graph - (April – September 2013) Lowestoft Shopping Areas 1600 1400 1200 Spare Capacity! 1000 800 600 400 200 0 To 09: 00 10: 00 11: 00 12: 00 Max Cars 13: 00 14: 00 Capacity 15: 00 16: 00 17: 00 18: 00

Car Park Sales Graph - (April – September 2013) Lowestoft Shopping Areas Excluding Battery Green MSCP 800 700 Still Spare Capacity! 600 500 400 300 200 100 0 To 09: 00 10: 00 11: 00 12: 00 Max Cars 13: 00 14: 00 Capacity 15: 00 16: 00 17: 00 18: 00

WDC STRATEGIC CAR PARK REVIEW Future Aspirations? Whapload Road Battery Green MSCP

WDC STRATEGIC CAR PARK REVIEW Future Aspirations? Battery Green MSCP Castle Mall Images to Same Scale Chapelfield

WDC STRATEGIC CAR PARK REVIEW Future Aspirations? A Familiar Local Site. . .

WDC STRATEGIC CAR PARK REVIEW Future Aspirations? Spot the Difference?

WDC STRATEGIC CAR PARK REVIEW And Finally. . . The Sunrise Mall? Before and After. . . . Food for Thought?

WDC STRATEGIC CAR PARK REVIEW And Finally. . . Thank you for your attention ANY QUESTIONS?