WCG WATER BUSINESS CONTINUITY PLANNING Progress report 27

WCG WATER BUSINESS CONTINUITY PLANNING Progress report – 27 September 2017 Gavin Kode

Western Cape Government (WCG) Water Business Continuity Planning (BCP) Progress report: 1. 2. 3. 4. 5. Water BCP - General Context of Water BCP Structure of Water BCP Prioritisation of service delivery Dashboards (high priority areas only): – 5. 1 Water BCP – 5. 2 SCM – 5. 3 Health – 5. 4 Education – 5. 5 Social Development – 5. 6 General office – 5. 7 Infrastructure contracts – 5. 8 Asset management aspects

WCG Water BCP - General Water scarcity and the current drought are a given – the new normal National and Municipal competence to provide water (supply and reticulation) WCG BCP needs to address a potential failure of any municipal supply WCG water BCP focusses on how the service delivery requirements of the WCG can continue to be met when there is constrained or no municipal water in a geographic area i. e. dry taps Water BCP focusses on – • Demand management to save the resource and avoid a dry taps scenario • Supply side interventions to make facilities water secure (drinking water, hygiene and fire safety) to at least deliver critical services and strategic operations of the WCG Plans being developed with parallel immediate implementation in highest risk areas first Plans structured across Immediate, Short, Medium and Long terms (current focus on WCG critical service delivery areas) Reporting will also include what has already been completed/achieved © Western Cape Government 2012 | 3

WCG Water BCP - Context Four primary concerns – health, education, social development services and office accommodation (command control structures and critical service points) Water security is threefold - Drinking water, hygiene and fire safety Broader context of WCG critical services – • 52 provincial hospitals – initial focus on 12 facilities in higher risk areas • 1445 schools (203 leased in schools)(423 have an existing borehole, largely used for fields and gardens), 548 in high risk areas, 159 in medium risk areas • 10 CYCCs (secure facilities) • Offices – 36 largest offices across the province accommodate 8 658 WCG staff in 209 975 m 2 of owned and leased space • Infrastructure projects – 58 schools projects (approx. 100 kl/d), 24 general infrastructure projects (approx. 58 kl/d), health facility projects (approx. 38 kl/d), Roads 1 or 2 high risk projects but very high use (2000 kl/d N 1 project) © Western Cape Government 2012 | 4

WCG Water BCP - Structure Plans being developed with parallel immediate implementation in high risk areas Plans structured across Immediate, Short, Medium and Long terms (for reporting purposes, will include Immediate (already completed/achieved) The Provincial BCP and hence each departmental and entity BCP will be structured in a staggered approach towards a critical point where the local municipality in which the WCG service is rendered increasingly progresses towards a dry taps situation Each department or entity will have prioritised its service delivery requirements and business processes from Normal (5) to Critical/Life sustaining (1) The services will therefore potentially be scaled back, curtailed, concentrated or terminated through the various stages of water crisis readiness to the point where only priority 1 services are rendered at the point of dry taps Funding for and of water interventions – some existing own funding, some being through departmental reprioritisation and others to be taken up in MTEC discussions © Western Cape Government 2012 | 5

Service delivery priority levels Priority one Priority two These service delivery areas or business processes are highly critical. These services cannot be interrupted without risk to life. Every effort has to be made to ensure the services can continue to be rendered, at least partially to ensure no loss of life. Interruption to water supplies must be restored within a few hours; otherwise it will have a catastrophic impact to the Department. 2 A These service delivery areas or business processes are very important to the organisation. The loss of or inability to deliver such services or processes as a result of the lack of water will have a serious impact; they need to be recovered within a month. 2 B Plus service delivery areas or business processes that would otherwise be Priority 4 A or 3 A service delivery areas or business processes but which have a low water intensity or are not water reliant at all but which need to be scaled back or © Western Cape Government 2012 | curtailed. Priority three Priority four 3 A These service delivery areas or business processes are required, contracted or legislative processes. Loss of such service delivery areas or business processes has a significant impact to the organisation; they should be recovered within as soon as possible. 3 B Plus service delivery areas or business processes that would otherwise be Priority 4 A service delivery areas or business processes but which have a medium water intensity and scaling back will reduce water demand 4 A These service delivery areas or business processes are necessary processes but which have high water intensity and scaling back will materially reduce water demand; whereas the impact of their loss is low to the organisation. These processes can be recovered when business resumes to normal operations. All The entire basket of service delivery areas or business processes of a particular department or entity 6

WCG Water BCP Provincial geohydrological advisor WCG Water BCPs WCG Water BCP Task Group Technical Committee Immediate done Immediate in progress Short term Medium term Long range To. R for Water BCP Technical Coordinating committee (including membership) Membership provisionally determined To. R for WCG Water Task Group to be developed and approved 1. Identify Departmental and 1. Develop framework entity Water BCP coordinators and template for and collate departmental BCPs Departmental Water (statutory) BCPs (all departments) 2. Initial engagements 2. Develop structure for conducted with WCGH, Water BCP plans and WCED, DTPW (GI) and DSD implementation to assess critical needs for BC Immediate implementation plans for parallel processing underway (see under SCM) 1. First draft departmental Finalisation of Water BCPs finalised and working draft WCG compiled into WCG Water BCP implementation plan Ongoing updating and refinement of WCG Water BCP implementation plan Further development of Solidification of immediate implementation plans and implementation plans as development of short term needs identified implementation plan in response to Water BCPs © Western Cape Government 2012 | 7

SCM Water Provincial Drillers, testers, quality geohydrologi Balance of borehole suppliers geohydrologists testing cal advisor Immediate done Immediate in progress Procure geohydrologists, drillers and testers Procurement framework for procurement of balance of service providers and contractors for borehole works (equipping, treatment, storage and reticulation) Procure provincial geohydrological advisor Short term Medium term Long range Ongoing updating and refinement of WCG Water BCP implementation plan Provincial geohydrological advisor appointed across period geohydrological advisor appointed across period Path. Care services arranged © Western Cape Government 2012 | 8

Health Demand management nterventions at health facilities Borehole Managemen Geohydrologic Primary health s - t al care Provincial coordination assessments Hospitals Immediate done Immediate in progress 8 of 12 Geohydrological Finalisation of 4 assessments at Priority 1 outstanding hospitals and 2 Hospitals complete Further geohydrological assessments at Priority 3 and 4 Hospitals Short term Medium term Long range Weekly WCGH / Water BCP / DTPW meetings arranged to coordinate and drive plans and implementation Procurement for full service ground water to service ground water high risk (priority 1 and medium risk (priority 3) high risk (priority 4) to high risk (priority 5) 2) hospitals Intermediate Water BCP Short term Water BCP for Medium term Water BCP for Primary Health Care - (<20 k l/d) tanks, pumps and trucks ongoing carting of water for emergency carting as required but being procured installation of rain water tanks and reticulation to facility Demand management interventions at health facilities (under leadership facilities (under of Resource Champion) leadership of Resource e. g. Lentegeur Laundry Champion) water use reduced from 25 New scrubbing policy to l to 6 l/kg, installation of be signed into practice water metering with real 9 time and time of use data © Western Cape Government 2012 |

Education Water restrictor devices and metering n Education Infrastructure Norms and Standards en Immediate in progress Short term 1. Assessment of schools without actual drilling etc at sites boreholes in high risk areas with a view to determined from immediate drilling and reticulating to school or secure assessments municipal supply (and thereby hospital and schools etc) 2. Drilling etc to make boarding houses in high risk areas water secure 3. alternatively to establish key schools to make water secure for use as central community disaster management coordination points 1. Assessments to be undertaken at 50 1. Implement restrictor schools in Bitou, Knysna, Ladismith and devices and metering at devices and metering Beaufort West (phase 1) to install restrictor phase 2 schools phase 3 schools at phase 4 schools devices together with water metering 2. Assessments to be 2. Implement restrictor devices and undertaken at balance of high undertaken at balance of metering at phase 1 schools and medium risk schools across the 3. Assessments to be undertaken at all (phase 3) to install restrictor province (phase 4) to Metro schools (phase 2) to install restrictor devices together with water metering together with water metering norms and standards for new schools - borehole first, use for construction Further amendments which can make a short term impact © Western Cape Government 2012 | Demand management Ongoing amendment for sustainability and resilience Demand management interventions at Long range Assessment of schools that already have boreholes with the view of reticulating into the school either for ablutions or all water supply Reticulate (with or without treatment as is applicable) into feasible schools with existing boreholes Medium term New bore holes Existing bore holes Immediate done 10

Social Development Assessment of critical needs Needs analysis Immediate done Immediate in progress Engagement with Categorising service delivery Regional Service according to priority needs and Directors - establishing critical service points the framework for Water BCP Assess critical service Implement critical measures to points (i. e. CYCCs) in high achieve water security at high risks areas for water services delivery sites (10 x security interventions and CYCCs) implement identified necessary measures © Western Cape Government 2012 | Short term Medium term Long range Implement further critical measures to achieve water security at high risk services delivery sites 11

General office facilities Fire safety Water maintena nce Water cooled HVAC systems Resource champion activities Water metering Black water Ground treatment water use systems Immediate done Immediate in progress Medium term Short term 9 Dorp street ground water system Study complete and implementation of commissioned in April 2017 - ground water use in 1 and 3 Dorp to run with water now being utilized in ablutions Office Modernisation. Other key facilities and in water cooled HVAC being investigated for ground water capture and use Green Building in Bellville has black Assessment of suitability of installing Black water treatment system (5 star water treatment systems in key large office Green Star rated building, with facilities to reduce water consumption specific focus on water) Phase 1 of time of use water Further roll out of metering to more facilities, Ongoing roll out of metering devices complete. Linked focussing on high risk areas in priority metering to medium to live view monitoring system, and low risk areas including a waste alerts system 1. Property Efficiency Report leased facilities (>1000 m 2) being assessed for water consumption 2. Resource Champion appointed – measurement, monitoring and management Performance tuning of water cooled Assessments underway for Replacing water HVAC systems in CBD offices to chillers with air chillers in CBD - 9 Dorp, 27 ensure minimal water use Wale, 4 Dorp and Artscape. Long range Prioritizing of water related Ongoing prioritized response to water related Maintenance issues and faults, maintenance issues including communications surrounding this Booster pumps and tanks installed at Assessments underway on other office at Install booster pumps Vangate building may require Booster pumps and storage and tanks in areas © Western Cape Government 2012 | tanks identified by assessment 12

General office facilities (continued) Water use reduction technology Alternative maintenanc communications intervention water sources e s Immediate done Immediate in progress Investigations (in, during procurement and funding) for Water from Air technology devices to secure drinking water to certain sites to sustain operations and make facilities water secure Medium term Short term Waterless urinals rolled out as a pilot Waterless urinals to be rolled out to other in CBD owned facilities Water leak response - Maintenance ongoing Helpdesk on high alert and rapid response to water related issues logged Communications campaign on savings initiated with signage in facilities ongoing © Western Cape Government 2012 | Long range 13

Infrastructure contracts Situational analysis and assessment Immediate done Existing contracts Short term Identify current infrastructure Develop plans for each such infrastructure projects (and commitments) that project in stages toward a potential dry taps are water intensive and evaluate scenario costs and risks of postponement, curtailment, use of alternative water resources, termination relative to area specific requirements and risks Prioritise in terms of service delivery and weigh up socio economic factors Future contracts Immediate in progress 1. 2. Amend procurement, scope of work and contract documentation for water intensive contracts to provide for alternative water sources to be provided other than municipal sources in future contracts Where current contracts or committed contracts provide for boreholes in the scope of work, ensure that borehole is sunk at the outset and ground water utilised in construction. Also amend scope of works to provide for use and reticulation to facility. Implement further critical measures to achieve water security at high risk services delivery sites Medium term Long range All future contracts to be amended to contain water resource management provisions and alternative water supply sources © Western Cape Government 2012 | 14

Asset management aspects Provincial Traffic Residenti al estates Leased offices Operational Property managemen t Immediate done Immediate in progress Short term Assessments underway regarding impact of rates hikes, loss of parking space for blackwater treatment works, security for vacated buildings 1. Property Efficiency Engagements with CBD large Report leased facilities facility landlords in terms of Green (>1000 m 2) already being Lease addendum provisions to assessed for water reduce water consumption, consumption by Resource introduce new water saving Champion interventions, installation of 2. Green lease granular water metering addendums with landlord to plans and implement various sustainability interventions, including specifically water resource efficiency Ongoing implementation of the Office Modernisation programme to make owned space more efficient and to released office accommodation Communication through Ongoing and ramped up estate managers to all communications residents Installation of individual water meters at residences Medium term Long range Ongoing Office Modernisation coupled with the implementation of the Master Accommodation Plan Assessing traffic centers across the Further implementation province for water needs and how of measures in medium traffic centers can be made water risk areas secure - immediate implementation of identified measures in high risk areas in priority © Western Cape Government 2012 | 15

Thank you