Washington State Department of Health Enforcement and Licensing

Process for Initial Readiness Report ü Assessment Interviews ü Documentation Discovery ü Operational Meetings

Discovery Meeting Attendance 1. March Steering Committee meeting 2. March 8 th Liaison Meeting

March QA Assessment Legend: Green (1 -3); Yellow (4 -7); Red (8 -10) 4/11/2019

March Assessment Procurement/Contract § Team is working with DES to identify procurement/contracting options with

March Assessment, cont. Scope § Workgroups have formed to address vendor hosting/support model; data

Recommendation Summary § No recommendations closed in March § One (1) new recommendation: Update

Management Category Impact Trending Overall Project Rating 1. 0 Integration 2. 0 Scope 3.

Other Accomplishments Scope § Reviewed definitions and business implications for customization vs configuration with

HELMS Background q Transform licensing, disciplinary, facility and education processes and interactions q Improve

Close and Questions 4/11/2019 © Copyright Integrated Solutions Group. All Rights Reserved. 11

Slides: 11

Download presentation

Washington State Department of Health Enforcement and Licensing Modernization Solution(HELMS) March Assessment Report Integrated Solutions Group LLC April 11, 2019 4/11/2019 © Copyright Integrated Solutions Group. All Rights Reserved. 1

Process for Initial Readiness Report ü Assessment Interviews ü Documentation Discovery ü Operational Meetings and Observations ISG Assessment Framework 1. Project Integration 2. Scope Management 3. Schedule Management 4. Budget Management 5. Quality Management 6. Resource Management 7. Communications Management 8. Risk Management 9. Contract Management 10. Stakeholder Management 4/11/2019 © Copyright Integrated Solutions Group. All Rights Reserved. 2

Discovery Meeting Attendance 1. March Steering Committee meeting 2. March 8 th Liaison Meeting 3. Interim Project Director and QA meeting 4. Sponsor and QA meeting 4/11/2019 © Copyright Integrated Solutions Group. All Rights Reserved. 3

March Assessment Procurement/Contract § Team is working with DES to identify procurement/contracting options with a focus on identifying the best option/approach for meeting business needs § Decision making is more complex and taking longer than anticipated Schedule § Start of Design and Implementation is dependent on Procurement/ Contracting decision and releasing the RFP July 2019 (assuming there is a procurement) § Risk has increased as decision making continues § The work plan does not have enough detail to have confidence in the current schedule for completing planning and preparation before the vendor comes on board in July 2020 4/11/2019 © Copyright Integrated Solutions Group. All Rights Reserved. 5

March Assessment, cont. Scope § Workgroups have formed to address vendor hosting/support model; data conversion and clean-up; and gap analysis for Enterprise Content Management (ECM) solution Resources § Permanent Project Director starts mid-April § Interviews of four (4) finalists for Business Project Manager scheduled for early April § Internal HSQA resource identified to support OCM as a. 75 FTE 4/11/2019 © Copyright Integrated Solutions Group. All Rights Reserved. 6

Recommendation Summary § No recommendations closed in March § One (1) new recommendation: Update Communication Plan for informing stakeholders about pending decisions when made by the Steering Committee Priority 4/11/2019 Recommendations Opened to Date # Remain Open as of February Assessment High Priority 3 2 Other Total 17 20 8 10 © Copyright Integrated Solutions Group. All Rights Reserved. 7

Management Category Impact Trending Overall Project Rating 1. 0 Integration 2. 0 Scope 3. 0 Schedule 4. 0 Cost 5. 0 Quality 6. 0 Human Resource 7. 0 Communications 8. 0 Risk 9. 0 Procurement 10. 0 Stakeholder 4/11/2019 © Copyright Integrated Solutions Group. All Rights Reserved. Initial Assessment 3. 9 4. 0 6. 0 4. 0 3. 0 2. 0 3. 0 8 Feb Assessment Mar Assessment 3. 9 3. 0 4. 5 4. 0 6. 0 3. 0 8. 0 2. 5 2. 0 3. 0 4. 5 6. 0 3. 0 7. 0 2. 5 2. 0 4. 0 3. 0 * Down arrow reflects a lower or improved risk rating Trend Report

Other Accomplishments Scope § Reviewed definitions and business implications for customization vs configuration with Liaison Team Budget § House budget was published with full HELMS funding request Communications § Added HSQA Communications Manager to standing Liaison Team meetings 4/11/2019 © Copyright Integrated Solutions Group. All Rights Reserved. 9

HELMS Background q Transform licensing, disciplinary, facility and education processes and interactions q Improve data security and access to information q Support electronic records management q Support users including: § 470, 000 healthcare providers in 85 professions and 348 credentialing types § Approximately 500 HSQA staff § Three (3) commissions for medical, nursing and chiropractic § Healthcare facilities throughout the state § General public/consumers 4/11/2019 © Copyright Integrated Solutions Group. All Rights Reserved. 10