Warranty Utility BI Tools Service Framework Design Planning
Warranty Utility BI Tools Service – Framework Design Planning Data Experts trained in tools and creating bespoke reports University Wide Search Tool and process for existing reports Training in specific University data sets Central Reporting team for strategic reports Connection to data sources defined for each BI tool Offering consultancy on user generated reports Process for tracking and supporting Business Reporting and Analytics worked on reports Personalised training Guidelines / best practices on how to write user friendly reports Index of reports and datasets available to users Engagement Models (Access process documented etc. ) Risk Register Service Request process (inc. CSI Log) Licensing structure and maintenance process Technical Roadmaps List of Tool Features Service Websites Governance Structure Documented Incident Support Process inc. reporting Service definition – In scope, out of scope Comms Plan KPIs Training format Complaints Process IS Project work Service Framework – definition and roadmap To be delivered and maintained in Service Future Plan Delivered / or completed through another project in 18/19 a tin r po ce e R rvi se d Tool Availability Measurement and reporting To be delivered in DTI 046 s ga Va lu d e. A st u M s e v Ha
BI Tools Feature Comparison SAP BI Suite Power BI Qlik. View Qlik. Sense Mobile Friendly No Yes – Any existing report may need to be optimised by user in desktop application No but reports can be converted to Qlik. Sense Yes Anyone in the University can view Need an account provisioned All Staff TBC Import Pictures TBC Yes TBC Custom colour scheme can be created and applied No Yes TBC Yes Can be directly connected to SQL Server No Yes Yes Can be connected to EDW Yes No TBC Exports to Excel / CSV Yes No TBC Reports saved as a PDF Yes TBC Users Accessing Formatting Report Connection Options EXPORT OPTIONS An so on…. .
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