Walgreens Headquarters Rotation Overview Megan Sybeldon University of

Walgreens Headquarters: Rotation Overview Megan Sybeldon University of Pittsburgh School of Pharmacy Class of 2019 Walgreens. Trusted Since 1901. Walgreens, www. walgreens. com/.

APPE Block 5: Elective Learnings Projects/Assignments Takeaways PITT pharmacy. University of Pittsburgh. http: //www. pharmacy. pitt. edu/index. php

Learnings FSS and 340 B PRAG – Partnership, Retain, Acquire, Grow Market share Rebates PBMs Carve P 4 P outs and Asheville Project Price match and replacement models Strategic account managers Value proposition Client services Request for proposal Healthcare clinics, health adjacencies, and healthcare destination Medicaid Clinical Investor Managed Care audit programs relations Corporate social responsibility Utilization management

Learnings Creative Self briefs for marketing insured and fully insured Specialty Limited - central, local, retail distribution drugs Trendbusters and pipeline reports Sell through and pull through Salesforce. com Tiers Quarterly business review Evergreen contracts Proportion of days covered Loss Medication possession ratio HEDIS measures URAC Accreditation Health system pharmacy Productization leaders

Learnings Walgreens Services Connected Local Care Programs specialty vs central Health system pharmacies – Bedside Delivery Healthcare clinics – vision, hearing, labs, etc. Research – patient experience, adherence, digital health, value of pharmacist, specialty Mobile app and Balance Rewards Initiatives – Vitamin Angels, ME to WE, Get A Shot. Give A Shot. Retail – Express Pickup, script alignment, new to therapy consults, MTM The Walgreens Center for Health & Well being Research. Walgreens. https: //www. walgreens. com/businesssolutions/research. jsp Slania, John T. “Health Care Clinics All about 'Providing Patients with the Right Care, at the Right Time, at the Right Cost'. ” Daily Herald Business Ledger, 15 Feb. 2016, www. dhbusinessledger. com/article/20160202/business/160208722/. Walgreens - Apps on Google Play. Google, play. google. com/store/apps/details? id=com. usablenet. mobile. walgreen&hl=en_US. Start Your Path to Rewards. Walgreens, www. walgreens. com/balancerewards/balance-rewards. jsp.

Meet & Greets Mike Umbleby Michael Taitel David Duerst Diane Whelan Ziad Ghanem Ashley Kalchthaler Jill Mc. Coy Marnie Hughes Irwin Halperin Allison Fonseca Glen Pietrandoni Thomas Jough Jill Wetterquist Tim Bettner Pat Harvey Ray Casambre Kristin Washington Melissa Williams Karl Meehan Tom Sondergeld Scott Ferron Chris Creamer Dan Luce Ryan Sekula Katie Lestan Pete Clagett Kelly Decanio Rina Shah Blake Slansky Dean Spankowski Kathryn Bronstein

Site Visits Walgreens Retail Store – Deerfield C&M Local Specialty Pharmacy – Glenview Advocate Lutheran General Health System Pharmacy – Park Ridge Northwestern Medicine Lake Forest Hospital – Lake Forest Walgreens Deerfield Store: “Deerfield, Illinois. ” Google Maps. Accessed October 18, 2018. C&M Walgreens Local Specialty: “Glenview, Illinois. ” Google Maps. Accessed October 18, 2018 “Advocate Lutheran General Hospital Named Among Best in Illinois. ” Park Ridge, IL Patch, 14 Aug. 2018, patch. com/illinois/parkridge/advocate-lutheran-general-hospital-named-among-best-illinois. New Northwestern Medicine Lake Forest Hospital Opens. Medical Construction and Design, 7 Mar. 2018, mcdmag. com/2018/03/new-northwestern-medicine-lake-forest-hospital-opens/#. W 9 B 0 Y 7 CWz. IU.

Projects – Walgreens Website Search Helped determine what programs/initiatives can be readily found on Walgreens website Searched and compiled descriptions and icons/diagrams for… Get A Shot. Give A Shot. BP Month Skin Care – Summer Care Back to School February Health Vitamin Angels Walgreens. Trusted Sinace 1901. Walgreens, www. walgreens. com/.

Projects – Walgreens Website Search Certain programs are easy to find if you know the program title Vitamin Get Angels A Shot. Give A Shot. Some programs are not found easily through a Walgreens website search BP Month Skin Care - Summer Care Back to School/ME to WE February Health Walgreens. Trusted Since 1901. Walgreens, www. walgreens. com/.

Projects – Walgreens Website Search National Heart, Lung, and Blood Institute/NIH May is High Blood Pressure Education Month Google search “back to school Walgreens” Brings to Walgreens website with descriptions about services but could not find directly on Walgreens website “National High Blood Pressure Education Month. ” National Heart Lung and Blood Institute, U. S. Department of Health and Human Services, www. nhlbi. nih. gov/health-topics/education-and-awareness/HBP-education-month. Back to School. Walgreens, www. walgreens. com/store/c/back-to-school/ID=520594 -tier 2 general.

Projects – Walgreens Website Search Office of Disease Prevention and Health Promotion - February Observances Age-Related American Macular Degeneration/Low Vision Awareness Month Heart Month International National Prenatal Infection Prevention Month Children’s Dental Health Month My questions Are Is certain initiatives only found during a specific time of the year? there a way to simply click on the programs instead of having to search the exact name?

Projects – Specialty Capabilities Comparison • Internal Specialty Capabilities Comparison Document • ARx. WP (Central) • Walgreens Community (Local) • Walgreens Retail • Worked with Ashley and Irwin to add definitions column • Began compiling internal information with Jane and Selma followed by Jill and RFP team

Key Takeaways Money Walgreens = many layers and moving parts Networking Projects take time and persistence Scheduling It’s important to stay updated Keep Be and coordinating can get complicated your mind and options open patient Find something that you enjoy

References • PITT pharmacy. University of Pittsburgh. http: //www. pharmacy. pitt. edu/index. php • The Walgreens Center for Health & Well being Research. Walgreens. https: //www. walgreens. com/businesssolutions/research. jsp • Slania, John T. “Health Care Clinics All about 'Providing Patients with the Right Care, at the Right Time, at the Right Cost'. ” Daily Herald Business Ledger, 15 Feb. 2016, www. dhbusinessledger. com/article/20160202/business/160208722/. • Walgreens - Apps on Google Play. Google, play. google. com/store/apps/details? id=com. usablenet. mobile. walgreen&hl=en_US. • Start Your Path to Rewards. Walgreens, www. walgreens. com/balancerewards/balance-rewards. jsp. • Walgreens Deerfield Store: “Deerfield, Illinois. ” Google Maps. Accessed October 18, 2018. • C&M Walgreens Local Specialty: “Glenview, Illinois. ” Google Maps. Accessed October 18, 2018 • “Advocate Lutheran General Hospital Named Among Best in Illinois. ” Park Ridge, IL Patch, 14 Aug. 2018, patch. com/illinois/parkridge/advocatelutheran-general-hospital-named-among-best-illinois. • New Northwestern Medicine Lake Forest Hospital Opens. Medical Construction and Design, 7 Mar. 2018, mcdmag. com/2018/03/new-northwesternmedicine-lake-forest-hospital-opens/#. W 9 B 0 Y 7 CWz. IU. • Walgreens. Trusted Since 1901. Walgreens, www. walgreens. com/. • “National High Blood Pressure Education Month. ” National Heart Lung and Blood Institute, U. S. Department of Health and Human Services, www. nhlbi. nih. gov/health-topics/education-and-awareness/HBP-education-month. • Back to School. Walgreens, www. walgreens. com/store/c/back-to-school/ID=520594 -tier 2 general.