Wales Safeguarding Procedures Personcentred approach to safeguarding Social

Wales Safeguarding Procedures Person-centred approach to safeguarding

Social Services and Well-being (Wales) Act 2014 • Voice and control – of the individual • Prevention and early intervention – to prevent escalation of issues • Well-being – of the individual, to be promoted by all persons delivering functions under the Act • Co-production – between individual and agencies, across agencies and sectors, co-producing services and solutions • Multi agency – in this case, safeguarding is everybody’s business • Principles of the Act – apply across all parts, including part 7 Safeguarding

Key values Two key values in safeguarding practice: 1) Safeguarding is everyone’s responsibility 2) A person-centred approach

1) Safeguarding is everyone’s responsibility Effective safeguarding relies on working together to: • identify when an adult or a family member is at risk • understand the adult at risk's circumstances and care and support needs • prevent their needs increasing Everyone should understand their responsibility to report when they suspect an adult is at risk

2) A person-centred approach You might hear other terms for the person-centred approach, including: • patient-centred care • client-centred support • resident-centred care • person-led support

A person-centred approach focuses on the needs of the person, rather than the needs of the service

How is this approach different? Old approach • attitude: ‘we know best’ • process-led • system-focused • doing things for/to the adult at risk • no clear voice of the adult at risk Person-centred approach • attitude: ‘they know best’ • adult at risk led • sees the adult at risk as an individual • outcome-focused / strengths-based • doing things with/on behalf of the adult at risk

Person-centred approach • Puts the needs of the person at the centre of decisionmaking • Ensures decision-making is based on a clear understanding of: • the personal outcomes the adult wishes to achieve and • what matters to the individual • Engages with the adult at risk throughout the safeguarding process • Enables them to determine how they manage risks

Using a person-centred approach • Put the person’s rights and best interests first • Consider their views, wishes and feelings • Promote and respect their dignity • Respect their characteristics, culture and beliefs • Provide appropriate support to help them participate in decisions that affect them

What do you think about this statement? “The emphasis must be on sensible risk appraisal, not striving to avoid all risk, whatever the price, but instead seeking a proper balance and being willing to tolerate manageable or acceptable risks as the price appropriately to be paid in order to achieve some other good – in particular to achieve the vital good of the elderly or vulnerable person’s happiness. “Mae’n rhaid cadw’r pwyslais ar arfarniad risg synhwyrol, nid ar geisio osgoi pob risg, pa bynnag yw’r pris, ond yn hytrach, chwilio am gydbwysedd priodol a bod yn barod i oddef risgiau y gellir eu rheoli ac sy’n fwy derbyniol a thalu’r pris yn briodol er mwyn cyflawni rhywbeth da – yn arbennig er mwyn cyrraedd hapusrwydd a lles y bobl oedrannus ac agored i niwed. “What good is it making someone safer if it merely makes them miserable? ” “Pa ddaioni ddaw o ddiogelu rhywun os yw hynny’n ei wneud yn ddigalon? ”

Person-centred approach to risk • To make effective decisions you must make a calculated and reasoned assessment and analysis of the risk • You must use reliable evidence • Practitioners and the adult at risk should reach a shared understanding of any concerns • You must regularly review the adult’s risk assessments

6 safeguarding principles The principles of safeguarding

Safeguarding principles Principle 1: You must know the individual’s personal outcomes and ensure they can communicate them effectively Principle 2: You must put the needs of the individual first, so they receive the care and support they need before a problem escalates

Safeguarding principles Principle 3: All practitioners who come into contact with adults at risk are trained and alert to their needs including any potential or suspected abuse or risk of abuse or neglect

Safeguarding principles Principle 4: All professionals share appropriate information without delay and have direct access to advice to discuss any concerns about an individual

Safeguarding principles Principle 5: All practitioners are able to use their professional judgement to put the individuals needs and personal outcomes at the centre of the system so that the right solution can be found for them

Safeguarding principles Principle 6: All professionals work in a multi-agency and cooperative way to safeguard and promote an adult at risk’s well-being and regularly review progress against the outcomes set out in care and support plans

What is dignity? Dignity means: • seeing and treating every person as a unique individual • respecting other’s views, choices and decisions • not making assumptions about how people want to be treated • working with care and compassion

What is respect? Respect means: • valuing someone as a unique individual • taking account of other people’s views, opinions, feelings, wishes, rights, values and beliefs

What is enabling and empowering? Enabling means helping to create the conditions people need to do something Empowering means helping people to have the authority, freedom or confidence to do things