VXML GW PG IVR ICM Message BUS CVP
VXML GW PG IVR ICM Message BUS CVP Call Flow SIP CUCM Ingres GW Abu Hadee
VXML GW PG This Presentation shows the CVP Call flow in Comprehensive mode. Call Flow 1. 2. 3. 4. Incoming call from PSTN to CVP IVR CVP Sends New Call to ICM returns temporary Label to connect to VXML GW Once Prompts is played call is transfer to Agent Message BUS SIP CUCM Ingres GW ICM
PG IVR ICM Message BUS SIP %CVP_4_0_SIP-7 -CALL: Converted the incoming GUID to: Cisco-Guid: 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E INVITE CUCM Ingres GW SIP Subsystem VXML GW
PG IVR ICM Message BUS SIP %CVP_4_0_SIP-7 -CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E LEGID = 373 BA 102 -224 B 11 DE-A 1 F 6 F 188 -EFD 51 C 1 E [INBOUND]: Display Name ["Abu Hadee"] Is Call Using Survivability: false CUCM Ingres GW SIP Subsystem VXML GW
PG IVR ICM Message BUS SIP CUCM 180 Ringing Ingres GW %CVP_4_0_SIP-7 -CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E LEGID = 373 BA 102 -224 B 11 DE-A 1 F 6 F 188 -EFD 51 C 1 E [INBOUND]: Sending Response: 180 SIP Subsystem VXML GW
PG IVR ICM SIP Subsystem VXML GW Message BUS SIP %CVP_4_0_SIP-7 -CALL: Sending msg: >>HEADERS: (JMSType)=Msg. Bus: NEW_CALL (JMSDestination)=Topic(CVP. SIP. CC. REQ) (JMSTimestamp)=1239065024389 >>BODY: replyto=true callguid=37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E dnis=9001 calldate=Tue Apr 07 10: 43: 44 EST 2009 calllegid=373 BA 102 -224 B 11 DE-A 1 F 6 F 188 -EFD 51 C 1 E >>STATE: is. Tabular=false is. Writeable=true cursor=-1 CUCM Ingres GW
PG IVR ICM Message BUS SIP %CVP_4_0_ICM-7 -TRACE_CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E , DLGID = -1 [null] - Processing , , [Msg. Bus: NEW_CALL], ss. Id=SYS_SIP 1, , LEGID = null, DNIS = -1, ANI = -1 CUCM Ingres GW ICM Subsystem VXML GW
PG IVR ICM Subsystem VXML GW Message BUS SIP %CVP_4_0_ICM-7 -TRACE_CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E , DLGID = 16004 [SIP_LEG] - Publishing [ICM_NEW_CALL], dialogue. Id=16004, send. Seq. No=1, trunk. Group. Id=100, trunk. Number=0, service. Id=1, dialed. Number=9001, uui=, , LEGID = 373 BA 102 -224 B 11 DE-A 1 F 6 F 188 -EFD 51 C 1 E , DNIS = 9001, ANI = CUCM Ingres GW
PG IVR ICM Message BUS SIP %CVP_4_0_ICM-7 -TRACE_CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E , DLGID = 16004 [SIP_LEG] - Processing , , [ICM_TEMPORARY_CONNECT], dialogue. Id=16004, send. Seq. No=1, label=99999, correlation. Id=20, , LEGID = 373 BA 102 -224 B 11 DE-A 1 F 6 F 188 -EFD 51 C 1 E , DNIS = 9001, ANI = CUCM Ingres GW ICM Subsystem VXML GW
PG IVR ICM Message BUS SIP %CVP_4_0_ICM-7 -TRACE_CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E , DLGID = 16004 [SIP_LEG] - Publishing , , [Msg. Bus: CONNECT], ss. Id=SYS_SIP 1, label. Type=, label=99999, correlation. Id=20, , LEGID = 373 BA 102 -224 B 11 DE-A 1 F 6 F 188 -EFD 51 C 1 E , DNIS = 9001, ANI = CUCM Ingres GW ICM Subsystem VXML GW
PG IVR ICM SIP Subsystem VXML GW Message BUS SIP CUCM Ingres GW %CVP_4_0_SIP-7 -CALL: Messaging. Worker: run: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E LEGID = 373 BA 102 -224 B 11 DE-A 1 F 6 F 188 -EFD 51 C 1 E [INBOUND] Handling CONNECT : >>HEADERS: (JMSType)=Msg. Bu CONNECT (JMSDestination)=Topic(CVP. ICM. CC. RESP. SYS_SIP (JMSTimestamp)=1239065024389 (Server. ID)=CVPA. SYS_ICM 1: CVPA. Msg. Bus 001 >>BODY: callguid=37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E floatingvars=>>HEADERS: (JMSType)=Msg. Bus: FLOATINGVARS >>BODY: callvars=[Ljava. lang. String; @1 dbacda user. microapp. media_server =http: //10. 66. 74. 58 user. microapp. From. Ext. VXML =[Ljava. lang. String; @1314 b 53
PG IVR ICM Message BUS SIP %CVP_4_0_SIP-7 -CALL: Matched 9999920 to 10. 66. 74. 194 Using Local Static Route for sip: 9999920@10. 66. 74. 194 CUCM Ingres GW SIP Subsystem VXML GW
PG INVITE 100 Trying 200 OK IVR ICM Message BUS SIP %CVP_4_0_SIP-7 -CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E LEGID = 123906502438915920 - [OUTBOUND]: Calling <sip: 9999920@10. 66. 74. 194; transport=udp> from "Abu Hadee" <sip: 6767@10. 66. 74. 58: 5060> CUCM Ingres GW CVP_4_0_SIP-7 -CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E LEGID = 123906502438915920 [OUTBOUND]: Invitation proceeding 100 %CVP_4_0_SIP-7 -CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E LEGID = 123906502438915920 - [OUTBOUND]: Invitation accepted - ack'ing SIP Subsystem VXML GW
PG IVR ICM Message BUS SIP CUCM 200 OK Ingres GW %CVP_4_0_SIP-7 -CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E LEGID = 373 BA 102 -224 B 11 DE-A 1 F 6 F 188 -EFD 51 C 1 E [INBOUND]: Updated by : CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E LEGID = 123906502438915920 [OUTBOUND]: with event type INV_ACCEPTED %CVP_4_0_SIP-7 -CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E LEGID = 373 BA 102 -224 B 11 DE-A 1 F 6 F 188 -EFD 51 C 1 E INBOUND]: Sending Response: 200 SIP Subsystem VXML GW
PG IVR ICM SIP Subsystem VXML GW Message BUS SIP %CVP_4_0_SIP-7 -CALL: Sending msg: >>HEADERS: (JMSType)=Msg. Bus: CALL_STATE_EVENT (JMSDestination)=Topic(CVP. SIP. CC. EVENT) (JMSTimestamp)=1239065024483 >>BODY: callguid=37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E causecode=0 calldate=Tue Apr 07 10: 43: 44 EST 2009 eventid=4 calllegid=373 BA 102 -224 B 11 DE-A 1 F 6 F 188 -EFD 51 C 1 E >>STATE: is. Tabular=false is. Writeable=true cursor=-1 CUCM Ingres GW
PG IVR ICM Message BUS SIP %CVP_4_0_ICM-7 -TRACE_CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E , DLGID = 16004 [SIP_LEG] - Processing , , [Msg. Bus: CALL_STATE_EVENT], ss. Id=SYS_SIP 1, event. Id=ANSWER, cause. Code=NONE, , LEGID = 373 BA 102 -224 B 11 DE-A 1 F 6 F 188 -EFD 51 C 1 E , DNIS = 9001, ANI = CUCM Ingres GW ICM Subsystem VXML GW
PG IVR ICM Message BUS SIP %CVP_4_0_ICM-7 -TRACE_CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E , DLGID = 16004 [SIP_LEG] - Publishing , , [ICM_EVENT_REPORT], dialogue. Id=16004, send. Seq. No=2, event. Id=ANSWER, cause. Code=NONE, , LEGID = 373 BA 102 -224 B 11 DE-A 1 F 6 F 188 -EFD 51 C 1 E , DNIS = 9001, ANI = CUCM Ingres GW ICM Subsystem VXML GW
PG IVR ICM Message BUS SIP %CVP_4_0_SIP-7 -CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E LEGID = 373 BA 102 -224 B 11 DE-A 1 F 6 F 188 -EFD 51 C 1 E [INBOUND]: Dialog ack'ed CUCM ACK Ingres GW %CVP_4_0_SIP-7 -CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E LEGID = 123906502438915920 - [OUTBOUND]: Updated by : CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E LEGID = 373 BA 102 -224 B 11 DE-A 1 F 6 F 188 -EFD 51 C 1 E [INBOUND]: with event type INV_ACKED SIP Subsystem VXML GW
PG ACK IVR ICM Message BUS SIP %CVP_4_0_SIP-7 -CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E LEGID = 123906502438915920 - [OUTBOUND]: Acked the invite. CUCM Ingres GW SIP Subsystem VXML GW
PG HTTP PING IVR ICM Message BUS SIP %CVP_4_0_IVR-7 -TRACE_CALL: VBServlet: service: Request from 10. 66. 74. 194: { CALL_ID=37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E , CLIENT_TYPE=IOS, MSG_TYPE=PING, RECOVERY_VXML=flash: recovery. vxml, CALL_DNIS=9999920, CALL_UUI=, SIP_CALL_ID=123906502438915920@10. 66. 74. 58, ERROR_CODE=NONE(0), CALL_ANI=sip: 6767@10. 66. 74. 58: 5060 } CUCM Ingres GW IVR Subsystem VXML GW
PG HTTP 200 OK submit vxml IVR ICM IVR Subsystem VXML GW Message BUS SIP %CVP_4_0_IVR-7 -TRACE_CALL: VXMLManager: generate. VXML : CALLGUID=37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E Generated VXML from template ' Submit. Back. template' CUCM Ingres GW
PG HTTP NEW_CALL IVR ICM Message BUS SIP %CVP_4_0_IVR-7 -TRACE_CALL: VBServlet: service: Request from 10. 66. 74. 194: { CALL_ID=37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E , CLIENT_TYPE=IOS, MSG_TYPE=CALL_NEW, RECOVERY_VXML=flash: recovery. vxml, CALL_DNIS=9999920, CALL_UUI=, ERROR_CODE=NONE(0), CALL_ANI=sip: 6767@10. 66. 74. 58: 5060 } CUCM Ingres GW IVR Subsystem VXML GW
PG IVR ICM Message BUS SIP %CVP_4_0_IVR-7 -TRACE_CALL: IVRSub. System: check. Out. License : Obtained license for call: 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E Port. Checkout. Status=PORT_CHECKOUT_OK_ALREADY_CHECKEDOUT %CVP_4_0_IVR-7 -TRACE_CALL: IVRCall. Controller: add. Call : CALLGUID=37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E DNIS=9999920 Added new call session CUCM Ingres GW %CVP_4_0_IVR-7 -TRACE_CALL: Call. Session: add. Call: CALLGUID=37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E Added IVRCall IVR Subsystem VXML GW
PG IVR ICM IVR Subsystem VXML GW Message BUS SIP %CVP_4_0_IVR-7 -TRACE_CALL: Call. Msg. Publisher: send. New. Call: CALLGUID=37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E DNIS=9999920 Publishing New. Call message: >>HEADERS: (JMSType)=Msg. Bus: NEW_CALL >>BODY: replyto=true uui= callguid=37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E ani=sip: 6767@10. 66. 74. 58: 5060 dnis=9999920 calldate=Tue Apr 07 10: 43: 45 EST 2009 >>STATE: is. Tabular=false is. Writeable=true cursor=-1 CUCM Ingres GW
PG IVR ICM Subsystem VXML GW Message BUS SIP %CVP_4_0_ICM-7 -TRACE_CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E , DLGID = -1 [null] - Processing , , [ Msg. Bus: NEW_CALL], ss. Id=SYS_IVR 1, , LEGID = null, DNIS = 9001, ANI = -1 CUCM Ingres GW
PG IVR ICM Subsystem VXML GW Message BUS SIP %CVP_4_0_ICM-7 -TRACE_CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E Pre-routed call CUCM Ingres GW %CVP_4_0_ICM-7 -TRACE_CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E , DLGID = 16005 [IVR_LEG] - Publishing , , [ICM_REQUEST_INSTRUCTION], dialogue. Id=16005, send. Seq. No=1, trunk. Group. Id=200, trunk. Number=0, service. Id=2, uui=, correlation. Id=20, , LEGID = , DNIS = 9999920, ANI = sip: 6767@10. 66. 74. 58: 5060
PG IVR ICM Message BUS SIP CUCM Ingres GW %CVP_4_0_ICM-7 -TRACE_CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E , DLGID = 16005 [IVR_LEG] - Processing , , ICM_RUN_SCRIPT_REQ], dialogue. Id=16005, send. Seq. No=1, invoked. Id=1, script. Id=PM, Hello, script. Configuration=, ced=, , LEGID = , DNIS = 9999920, ANI = sip: 6767@10. 66. 74. 58: 5060 ICM Subsystem VXML GW
PG IVR ICM Subsystem VXML GW Message BUS SIP CUCM Ingres GW %CVP_4_0_ICM-7 -TRACE_CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E , DLGID = 16005 [IVR_LEG] - Publishing , , Msg. Bus: RUN_SCRIPT_REQ], ss. Id=SYS_IVR 1, request. Id=1, script. Id=PM, Hello, script. Config=, ced=, , LEGID = , DNIS = 9999920, ANI = sip: 6767@10. 66. 74. 58: 5060
PG HTTP 200 OK vxml with media location IVR ICM IVR Subsystem VXML GW Message BUS SIP %CVP_4_0_IVR-7 -TRACE_CALL: IVRCall: wait. For. Response: CALLGUID=37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E DNIS=9999920 Returned response: [Response: type=PM CALLGUID=37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E request. Id=1] CUCM Ingres GW %CVP_4_0_IVR-7 -TRACE_CALL: VXMLManager: generate. VXML : CALLGUID=37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E Generated VXML from template ' Play. Media. IOS. template'
PG HTTP CALL_RESULT IVR ICM Message BUS SIP %CVP_4_0_IVR-7 -TRACE_CALL: VBServlet: service: Request from 10. 66. 74. 194: { CALL_ID=37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E , MSG_TYPE=CALL_RESULT, CALL_SEQ_NUM=1, ERROR_CODE=NONE(0) } CUCM Ingres GW ICM Subsystem VXML GW
PG IVR ICM IVR Subsystem VXML GW Message BUS SIP CUCM Ingres GW %CVP_4_0_IVR-7 -TRACE_CALL: Call. Msg. Publisher: send. Run. Script. Result : CALLGUID=37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E DNIS=9999920 Publishing Run. Script. Result message: >>HEADERS: (JMSType)=Msg. Bus: SCRIPT_RESULT >>BODY: callguid=37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E floatingvars=>>HEADERS: (JMSType)=Msg. Bus: FLOATINGVARS >>BODY: user. microapp. error_code =0 >>STATE: is. Tabular=false is. Writeable=true cursor=-1 dnis=9999920 resultcode=true calldate=Tue Apr 07 10: 43: 48 EST 2009 requestid=1 >>STATE: is. Tabular=false is. Writeable=true cursor=-1
PG IVR ICM Subsystem VXML GW Message BUS SIP %CVP_4_0_ICM-7 -TRACE_CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E , DLGID = 16005 [IVR_LEG] - Processing , , [Msg. Bus: SCRIPT_RESULT], ss. Id=SYS_IVR 1, request. Id=1, result. Code=true, ced=, , LEGID = , DNIS = 9999920, ANI = sip: 6767@10. 66. 74. 58: 5060 CUCM Ingres GW
PG IVR ICM Message BUS SIP CUCM Ingres GW %CVP_4_0_ICM-7 -TRACE_CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E , DLGID = 16005 [IVR_LEG] - Publishing , , [ICM_RUN_SCRIPT_RESULT], dialogue. Id=16005, send. Seq. No=2, invoked. Id=1, result. Code=true, ed=, new. Transaction=false, , LEGID = , DNIS = 9999920, ANI = sip: 6767@10. 66. 74. 58: 5060 ICM Subsystem VXML GW
PG IVR ICM Subsystem VXML GW Message BUS SIP CUCM Ingres GW %CVP_4_0_ICM-7 -TRACE_CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E , DLGID = 16004 [SIP_LEG] - Processing , , [ICM_CONNECT], dialogue. Id=16004, send. Seq. No=2, label. Type=NORMAL, label=2000, transfer. Hint=0, , LEGID = 373 BA 102 -224 B 11 DE-A 1 F 6 F 188 -EFD 51 C 1 E , DNIS = 9001, ANI =
PG IVR ICM Message BUS SIP CUCM Ingres GW %CVP_4_0_ICM-7 -TRACE_CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E , DLGID = 16004 [SIP_LEG] - Publishing , , [Msg. Bus: CONNECT], ss. Id=SYS_SIP 1, label. Type=NORMAL, label=2000, correlation. Id=null, , LEGID = 373 BA 102 -224 B 11 DE-A 1 F 6 F 188 -EFD 51 C 1 E , DNIS = 9001, ANI = ICM Subsystem VXML GW
PG IVR ICM Message BUS SIP CUCM Ingres GW %CVP_4_0_SIP-7 -CALL: Messaging. Worker: run: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E LEGID = 373 BA 102 -224 B 11 DE-A 1 F 6 F 188 -EFD 51 C 1 E [INBOUND] Handling CONNECT : >>HEADERS: (JMSType)=Msg. Bus: CONNECT (JMSDestination)=Topic(CVP. ICM. CC. RESP. SYS_SIP 1) (JMSTimestamp)=1239065028983 (Server. ID)=CVPA. SYS_ICM 1: CVPA. Msg. Bus 001 SIP Subsystem VXML GW
PG IVR ICM SIP Subsystem VXML GW Message BUS SIP %CVP_4_0_SIP-7 -CALL: Matched 2000 to 10. 66. 74. 194 Using Local Static Route for sip: 2000@10. 66. 74. 194 CUCM Ingres GW Matched 9191 to 10. 66. 74. 194 Using Local Static Route for sip: 9191@10. 66. 74. 194
PG BYE 200 OK IVR ICM Message BUS SIP %CVP_4_0_SIP-7 -CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E LEGID = 123906502438915920 - [OUTBOUND] HANGUP with Call History: CUCM Ingres GW SIP Subsystem VXML GW
PG INVITE 100 Trying 183 Session IVR ICM Message BUS SIP %CVP_4_0_SIP-7 -CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E LEGID = 123906502898315921 - [OUTBOUND]: Calling <sip: 9191@10. 66. 74. 194; transport= udp> from "Abu Hadee" <sip: 6767@10. 66. 74. 58: 5060> CUCM Ingres GW %CVP_4_0_SIP-7 -CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E LEGID = 123906502898315921 - [RING-OUT]: Invitation proceeding 100 %CVP_4_0_SIP-7 -CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E LEGID = 123906502898315921 - [RING-OUT]: Invitation proceeding 183 with dialog SIP Subsystem VXML GW
PG IVR ICM Message BUS SIP %CVP_4_0_SIP-7 -CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E LEGID = 373 BA 102 -224 B 11 DE-A 1 F 6 F 188 -EFD 51 C 1 E [INBOUND]: Updated by : CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E LEGID = 123906502898315921 - [RING-OUT]: with event type INV_ACCEPTED CUCM Ingres GW [INBOUND]: wait. For. Pending. Request [INBOUND]: set. Request. Pending to true was false Descr: INVITE SIP Subsystem VXML GW
PG IVR ICM SIP Subsystem VXML GW Message BUS SIP 100 Trying 200 OK INVITE CUCM Ingres GW %CVP_4_0_SIP-7 -CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E LEGID = 373 BA 102 -224 B 11 DE-A 1 F 6 F 188 -EFD 51 C 1 E [INBOUND]: Sent reinvite request on the first retry %CVP_4_0_SIP-7 -CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E LEGID = 373 BA 102 -224 B 11 DE-A 1 F 6 F 188 -EFD 51 C 1 E [INBOUND]: Reinvitation proceeding TRYING. %CVP_4_0_SIP-7 -CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E LEGID = 373 BA 102 -224 B 11 DE-A 1 F 6 F 188 -EFD 51 C 1 E [INBOUND]: Reinvitation accepted. CSeq: 1 INVITE.
PG IVR ICM Message BUS SIP %CVP_4_0_SIP-7 -CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E LEGID = 123906502898315921 - [RING-OUT]: Updated by : CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E LEGID = 373 BA 102 -224 B 11 DE-A 1 F 6 F 188 -EFD 51 C 1 E [INBOUND]: with event type REINV_ACCEPTED CUCM Ingres GW SIP Subsystem VXML GW
PG ACK IVR ICM Message BUS SIP %CVP_4_0_SIP-7 -CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E LEGID = 123906502898315921 - [RING-OUT]: Sent ack CUCM ACK Ingres GW %CVP_4_0_SIP-7 -CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E LEGID = 373 BA 102 -224 B 11 DE-A 1 F 6 F 188 -EFD 51 C 1 E [INBOUND]: set. Request. Pending to false was true Descr: INVITE %CVP_4_0_SIP-7 -CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E LEGID = 373 BA 102 -224 B 11 DE-A 1 F 6 F 188 -EFD 51 C 1 E [INBOUND]: Sent null ack SIP Subsystem VXML GW
PG IVR ICM Message BUS SIP INVITE 100 Trying 180 Ringing CUCM 200 OK Ingres GW %CVP_4_0_SIP-7 -CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E LEGID = 123906503018615922 - [OUTBOUND]: Calling <sip: 2000@10. 66. 74. 194; transport= udp> from "Abu Hadee" <sip: 6767@10. 66. 74. 58: 5060> %CVP_4_0_SIP-7 -CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E LEGID = 123906503018615922 - [OUTBOUND]: Invitation proceeding 100 %CVP_4_0_SIP-7 -CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E LEGID = 123906503018615922 - [OUTBOUND]: Invitation proceeding 180 with dialog SIP Subsystem VXML GW
PG BYE 200 OK IVR ICM Message BUS SIP %CVP_4_0_SIP-7 -CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E LEGID = 123906502898315921 - [RING-OUT]: Hang up on ringtone server CUCM Ingres GW SIP Subsystem VXML GW
PG IVR ICM Message BUS SIP %CVP_4_0_SIP-7 -CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E LEGID = 373 BA 102 -224 B 11 DE-A 1 F 6 F 188 -EFD 51 C 1 E [INBOUND]: Updated by : CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E LEGID = 123906503018615922 - [OUTBOUND]: with event type INV_ACCEPTED CUCM Ingres GW [INBOUND]: wait. For. Pending. Request [INBOUND]: set. Request. Pending to true was false Descr: INVITE SIP Subsystem VXML GW
PG IVR ICM SIP Subsystem VXML GW Message BUS SIP 100 Trying 200 OK INVITE CUCM Ingres GW %CVP_4_0_SIP-7 -CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E LEGID = 373 BA 102 -224 B 11 DE-A 1 F 6 F 188 -EFD 51 C 1 E [INBOUND]: Sent reinvite request on the first retry %CVP_4_0_SIP-7 -CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E LEGID = 373 BA 102 -224 B 11 DE-A 1 F 6 F 188 -EFD 51 C 1 E [INBOUND]: Reinvitation proceeding TRYING. %CVP_4_0_SIP-7 -CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E LEGID = 373 BA 102 -224 B 11 DE-A 1 F 6 F 188 -EFD 51 C 1 E [INBOUND]: Reinvitation accepted. CSeq: 2 INVITE.
PG IVR ICM SIP Subsystem VXML GW Message BUS SIP %CVP_4_0_SIP-7 -CALL: Sending msg: >>HEADERS: (JMSType)=Msg. Bus: CALL_STATE_EVENT JMSDestination)=Topic(CVP. SIP. CC. EVENT) (JMSTimestamp)=1239065035545 >>BODY: callguid=37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E causecode=0 calldate=Tue Apr 07 10: 43: 55 EST 2009 eventid=4 calllegid=373 BA 102 -224 B 11 DE-A 1 F 6 F 188 -EFD 51 C 1 E >>STATE: is. Tabular=false is. Writeable=true cursor=-1 CUCM Ingres GW
PG IVR ICM Message BUS SIP ACK CUCM Ingres GW %CVP_4_0_SIP-7 -CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E LEGID = 123906503018615922 - [OUTBOUND]: Updated by : CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E LEGID = 373 BA 102 -224 B 11 DE-A 1 F 6 F 188 -EFD 51 C 1 E [INBOUND]: with event type REINV_ACCEPTED %CVP_4_0_SIP-7 -CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E LEGID = 123906503018615922 - [OUTBOUND]: Sent ack SIP Subsystem VXML GW
PG IVR ICM Message BUS SIP ACK CUCM Ingres GW %CVP_4_0_SIP-7 -CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E LEGID = 373 BA 102 -224 B 11 DE-A 1 F 6 F 188 -EFD 51 C 1 E [INBOUND]: set. Request. Pending to false was true Descr: INVITE [INBOUND]: wait. For. Pending. Request [INBOUND]: set. Request. Pending to true was false Descr: INVITE %CVP_4_0_SIP-7 -CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E LEGID = 373 BA 102 -224 B 11 DE-A 1 F 6 F 188 -EFD 51 C 1 E [INBOUND]: Sent null ack SIP Subsystem VXML GW
PG IVR ICM Message BUS SIP %CVP_4_0_ICM-7 -TRACE_CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E , DLGID = 16004 [SIP_LEG] - Processing , , [Msg. Bus: CALL_STATE_EVENT], ss. Id=SYS_SIP 1, event. Id=ANSWER, cause. Code=NONE, , LEGID = 373 BA 102 -224 B 11 DE-A 1 F 6 F 188 -EFD 51 C 1 E , DNIS = 9001, ANI = CUCM Ingres GW ICM Subsystem VXML GW
PG IVR ICM Message BUS SIP %CVP_4_0_ICM-7 -TRACE_CALL: CALLGUID = 37375 B 52 -224 B 11 DE-A 1 F 0 F 188 -EFD 51 C 1 E , DLGID = 16004 [SIP_LEG] - Publishing , , [ICM_EVENT_REPORT], dialogue. Id=16004, send. Seq. No=3, event. Id=ANSWER, cause. Code=NONE, , LEGID = 373 BA 102 -224 B 11 DE-A 1 F 6 F 188 -EFD 51 C 1 E , DNIS = 9001, ANI = CUCM Ingres GW ICM Subsystem VXML GW
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