Vocational Rehabilitation Working Together to Create Prosperity for

Vocational Rehabilitation Working Together to Create Prosperity for All Trina M. Lee, VR Director Joe Miller, Field Services Manager October 2016

Our Mission Assist Oregonians with disabilities to achieve and maintain employment and independence 1 Advancement

Why Vocational Rehabilitation matters • 350, 586 working age Oregonians experience a disability (2015 estimate) • Only 34. 7% of individuals with disabilities work vs. 72% of individuals without disabilities (U. S. Census) • From $16, 322 to $19, 551 is the median annual wage for an individual with a disability: median annual wage for nondisabled individuals is $22, 515 to $30, 752 • 9, 310 youth exited special education in 2015 2

CUSTOMER-RELATED OBJECTIVES Rethink and implement inclusive, dynamic statewide youth programs Youth Programs Support and accelerate customer experience to be empowering, effective, and efficient 3 Customer Experience Employer Engagement Model Create and implement an Employer Engagement Model

SUPPORTING OBJECTIVES Respond proactively to federal and state requirements and initiatives by creating an agile and sustainable program Increase program policy alignment and consistent application 4 Sustainable Program Policy & Application Staff Change Business Practices Formalize and continue to update our business practices Create shared commitment and ownership among all staff to maximize program goals Create and implement a formal approach to managing our changes

Organizational Structure Trina M. Lee VR Director VR Field Robert Costello Field Services Joe Miller Manager Field Services (PEMF) Manager VACANT Region 1 Manager VACANT Region 2 Manager Donna Keddy Region 3 Manager 14 VR Branch Offices 5 State Rehab Council VR Field Support Pete Karpa VR Deputy Director VACANT Operational Manager VACANT Policy & Training Manager Keith Ozols Workforce & Youth Manager

VR Director’s Office • Provides Executive Oversight of VR with additional focus upon: – – – – 6 Communications Strategic Planning Stakeholder Engagement Portfolio & Project Management Executive Support Data Analytics Dispute Resolution SILC & SRC Relations

Deputy Director’s Office • Oversees the Operational aspects of the program – Operations: • Computer system (ORCA) • Contracts & Vendor Coordination • Audit, QC/QM & Performance Management • Business Experts & Evaluation – Training and Policy: • Program Technical Experts • Policy – Workforce & Youth: • Youth Transition Program • Workforce & One Stop Coordination – State Plan Implementation – Business engagement – Services to Businesses • Social Security Programs (Ticket To Work & Cost reimbursement) 7

Field Chief – Field Services • Oversees the service delivery of the VR Program Statewide – Three Regions consisting of 14 Branches • Region 1 (North, Central and East Portland, Clackamas, Washington County) • Region 2 (Salem, Eugene, Springfield, Roseburg, Albany/Corvallis, Grants Pass/Medford) • Region 3 (Bend, Klamath Falls, Eastern Oregon) – Tribal VR Program Relation & Support – Mental Health VR Services – Statewide initiatives • Deaf & Hard of Hearing • Internship Collaboration (PSU & WOU) 8

Oregonians served OREGONIANS SERVED 18 000 16 000 14 000 15, 240 15, 207 15, 745 1 300 1 720 1 886 2 051 13 940 13 487 13 859 13 694 FY 10 FY 11 FY 12 FY 13 15, 599 16, 059 16, 648 3 449 3 887 4 225 12 150 12 172 12 261 FY 14 FY 15 FY 16 12 000 10 000 8 000 6 000 4 000 2 000 - Adult 9 Youth

Types of Consumer Services (2016) Supported Employment 755 people Youth Transition Program 4, 225 people Basic Services 13, 980 people Independent Living 18, 940 people (2014) 10

The stages of the VR process Employment Sustainability • • • 11 Job Retention o 2 nd Quarter o 4 th Quarter Educational Gain Skill Gain Median Wage Employer Satisfaction

Services Vocational Rehabilitation provides services to: • Consumers • Employers • Providers 2, 186 Oregonians went to work in SFY 16 because of Vocational Rehabilitation services 12

Supported employment Serves: • Individuals with the most significant disabilities who can obtain competitive employment in the community with intensive training and job development and coaching • Individuals who need on-going support to retain employment VR and contracted services, including: • Job placement and job coaching at the worksite • Follow-along services that support the individual and maintain employment are provided by other local human services and workforce partners 13

W. I. O. A Impacts – Supported Employment • Definition: – Competitive integrated employment, including customized employment or – Employment in an integrated work setting in which an individual with a most significant disability is working on a short-term basis towards competitive integrated employment – Employment that is individualized and customized, consistent with individual’s unique strengths, abilities, interest and informed choice, including with ongoing support services for individuals with most significant disabilities • SE Services increased from 18 to 24 months to explore supports and creative options (if necessary). • Extended services can be provided for youth (with the most significant disabilities) up to four years or to age 25. • VR’s tracking requirements of Supported Employment expenses has changed (Supported Employment Grant & 50% Set aside for youth) 14

VR “Basic Services” Serves: • Individuals with disabilities to find, enter, maintain and advance in their employment Provides: • Intensive counseling • Intervention and support services • Assistive technology W. I. O. A. Changes: • • • 90 day to plan Competitive Integrated Employment Advancement New Performance Measures Eligibility Changes (Education & Job History not in first step) Sub-Minimum Wage • Career Counseling & Information & Referral • • 15 14 c Certificate holders Youth wanting to enter into sub-minimum wage jobs

Youth Transition Program Serves: • High school youth with disabilities Provides: • Pre Employment Transition Services (15% of Federal Grant): ü Job Exploration Counseling üWork-Based learning experiences which may include: üIn-school, after school, or community-based opportunities üPost-Secondary & Comprehensive Transition Educational Programs Counseling üInstruction in self-advocacy, including peer mentoring • Transition Services 16

VR Services for Providers Training, sharing information and support • Enhancing Employment Outcomes Trainings • Employment webinars • Benefits and work incentives training Diversity, inclusion consultation and support • Disability awareness training • Americans with Disabilities Act • 503 compliance support 17

VR Services for Employers • Employer engagement activities • Live resume • Meet business • Tapping Fresh Talent Job Fair • Options Conference • Workforce training and supports • Diversity and inclusion consultation and support • Disability awareness • Americans with Disabilities Act • 503 compliance support • Accommodation assessment and support 18

Thank you! Trina. M. Lee@dhsoha. state. or. us 503 -990 -9039 Joseph. W. Miller@dhsoha. state. or. us 503 -508 -0533 19