Visual Management What is Visual Management Visual Management

Visual Management

What is Visual Management? § Visual Management Systems involve the display of information to enable simple and effective control of process or business. § Information is most effectively shared when everyone can see it, Bringing awareness of performance to all levels of the business.

What is Visual Management? Lean Temple Visual Management is a key foundation of the LEAN Approach

Activity Name some examples of ‘Visual Management’

Everyday Visual Management Examples

Types of Visual Management Control Management Tool Display Communication Tool

Visual Management “Make your workplace into a showcase that can easily be understood by anyone at a glance” Taiichi Ohno - Toyota § In terms of quality, it means to make defects immediately apparent. § In terms of quantity, it means that progress or delay, measured against the plan, is made immediately apparent. § When this is done, problems can be discovered immediately and everyone can initiate improvement plans.

Where is Visual Management Applied? Business performance Measures § Show overall performance of business cascaded down to Local performance measures. Local Performance Measures § Show performance at process / shop floor level, relevant to involved personnel and can be directly influenced by people within that process.

Visual Management Boards? Visual Management boards display key information & measures of performance, including: § § Performance Charts (Inputs, Method & Outputs). Action Plans. Suggestions. Improvement Information.

Visual Management Boards? Typical Layout of Visual Management Centre Performance Metrics Issues / Concerns Team Availability Performance Summary Planning Countdown

Displaying Data. . Same Data

Performance Charts 7 - Tools 1) Graphs 2) Tally Sheets ITEMS 1 2 a u ü ü ü 4) Pareto Analysis 3) Histograms 3 a 4 5 ü ü ü u a u a u 5) Cause & Effect Importance Man Range of values 6) Scatter Diagrams Method Problem Factor B Machine Material Cause Categories 7) Control Charts X R UCL CL LCL

Performance Charts 1, Graphs A) Line Graphs B) Bar Chart D) Stacked Bar Chart C) Pie Chart E) Radar Chart

Performance Charts 2, Tally Charts

Performance Charts 3, Histograms

Performance Charts 4, Pareto Charts

Performance Charts 5, Cause & Effect

Performance Charts 6, Scatter Diagrams

Performance Charts 7, Control Charts UCL X LCL

3 Minute Management To be able to walk into an area and within 3 minutes, without attending a meeting, speaking to anyone, accessing a computer or opening a filing cabinet understand: § What the department‘s key objectives are. § How performance againt those objectives is being measured. § Current performance today v‘s target. § If behind or below target - why? § What is the recovery plan? § Who is the owner? § When will the recovery plan be completed? § What is the current status of the recovery plan?

Management Reviews Key Meetings: § Start of shift ~ Performance review. § End of shift ~ Performance review. § Conference Call Reviews. § Planning ~ Weekly review of Project.

Management Reviews Governance § Prepare your information before the meeting. § Board owners update all information before the meeting. § Plan to attend the meeting in full. § Be punctual arrive on time. § No drinks of food. § Stand up Meeting. § Switch off mobile phones. § Keep to the point ( target 5 mins per issue). § One voice at a time.

Visual Management - Benefits § Embedded Governance with clear roles & responsibilities. § Involvement of personnel from all Departments. § Progress or delay measured against a plan is immediately apparent. § Drives true problem understanding & resolution. § Enables prioritisation of actions & planning. § Encourages new ideas for continuous improvement of the process. § Develops management behaviours & discipline.

Visual Management - Sustainability § Standardised, disciplined approach embedded into business. § Platform for continuous improvement in performance. § Complete visibility of major issues impacting on performance, providing opportunity to escalate PRIOR to the event. § Be Open and Honest, don’t hide information. Visual Management is a tool to help with your problem.

Visual Management Performance Centre

Questions