Visual Intercept Project from Elsinore Technologies David Hershman

Elsinore Technologies, Inc. o Established in 1995 o 2500+ Customers o 150, 000+ Users

Product Overview • A disciplined and customized approach to moving issues through their lifecycles

Product Overview Driving Principles • Easy to install and implement • Intuitive/Easy to use

The Visual Intercept Suite Visual Intercept Enterprise Visual Intercept Web VI Web Relay Visual

What Is Visual Intercept Project? § Working with Microsoft® Project, Visual Intercept Project provides

Key Project Management Issues • The ability to communicate with non core members •

VIP Key Capabilities Manage Distributed Core Team Manage Non-Core Team Members Automate Workflow and

Manage Distributed Core Team Anywhere, Anytime Large projects often involve geographically distributed core team

Manage Non-Core Team Members Manage all activities including those requiring services from resources external

Automate Workflow and Alerts Create user-defined rules that will alert team members, program managers

Dynamic Capture of Knowledge Base Dynamic creation of knowledge base to manage repeatable issues

Visual Intercept enables project managers to review manage at-risk tasks based on real-time issue

Key Benefits § Enables teams to quickly identify, monitor and resolve unexpected events §

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Visual Intercept Project from Elsinore Technologies David Hershman Regional Sales Manager www. elsitech. com sales@elsitech. com be in the know

Elsinore Technologies, Inc. o Established in 1995 o 2500+ Customers o 150, 000+ Users o 35 Countries o Strong Microsoft Ties o Pedigree with VSS o Business Value Challenge Award from Microsoft o Partnerships - Microsoft Project Partner - Microsoft VBA Partner - Microsoft Visual Studio Integration Partner be in the know

Product Overview • A disciplined and customized approach to moving issues through their lifecycles • Capturing the relevant inputs associated with an issue • With an ability to search and report in order to maximize the capability to work/manage those issues be in the know

Product Overview Driving Principles • Easy to install and implement • Intuitive/Easy to use • Flexible where it needs to be (promotion rules, notifications, drop down choices…) • Completely open to integrate as it needs to for your environment (SDK) be in the know

The Visual Intercept Suite Visual Intercept Enterprise Visual Intercept Web VI Web Relay Visual Intercept Studio Visual Intercept SDK Visual Intercept Project be in the know Visual Intercept Engine Backend DBMS SMTP Service

What Is Visual Intercept Project? § Working with Microsoft® Project, Visual Intercept Project provides a complete enterprise issue management solution, from initial project concept through implementation. § Enables full utilization of the enterprise project management capabilities of Microsoft Project 2002. § By establishing a tightly linked issues database with project plans at the task level, Visual Intercept Project helps to manage all unforeseen events. § These issues can be assigned to both core and noncore team members with security-based workflow and be innotification the know rules that enforce best practice resolutions.

Key Project Management Issues • The ability to communicate with non core members • The ability to better manage the actual activity related to project task • The ability to embed workflow rules and notifications into your processes • The ability to better incorporate unexpected events and new tasks into your project plans be in the know

VIP Key Capabilities Manage Distributed Core Team Manage Non-Core Team Members Automate Workflow and Alerts Dynamic Capture of Knowledge Base be in the know

Manage Distributed Core Team Anywhere, Anytime Large projects often involve geographically distributed core team members. To accommodate this, pure web thin client is the most appropriate method of access. be in the know

Manage Non-Core Team Members Manage all activities including those requiring services from resources external to the core project team. be in the know

Automate Workflow and Alerts Create user-defined rules that will alert team members, program managers and/or executive sponsors of critical events in real-time. be in the know

Dynamic Capture of Knowledge Base Dynamic creation of knowledge base to manage repeatable issues that can occur over multiple projects. be in the know

Visual Intercept enables project managers to review manage at-risk tasks based on real-time issue be in theand know

Key Benefits § Enables teams to quickly identify, monitor and resolve unexpected events § Promotes on-time/on-budget results § Provides resource accountability § Promotes easy and effective communication § Organizes outstanding tasks and incidents § Allows real-time status review at multiple levels of detail § Automates incident management § Eliminates confusion regarding project status § Streamlines future projects with similar issues based on information stored in the Visual Intercept data repository be in the know