VISN 2 Data Quality How Do We Measure

VISN 2 Data Quality How Do We Measure Up? Data Quality Council Co-chairs Colleen Weber Kim M. Nazi Web Assistant Knowledge Management Officer VISN 2 Data Quality Program

VISN 2 Web Site Knowledge Management Office URL vaww. visn 2. med. va. gov/is/km/ VISN 2 Data Quality Program

How We Evolved Ì First discussion in July 1999 of Developing the VISN 2 Knowledge Management Office Ì Establishment of KM Office becomes FY 2000 Strategic Initiative in VISN 2 under Information Systems Ì Knowledge Management Officer selected in October 2000 VISN 2 Data Quality Program

Knowledge Management Goals ¨Enhance Network 2 Web Sites ¨Increase Availability and Understanding of Data ¨Increase Use of Statistical Analysis and Comparisons of Data ¨Improve the Quality of Data VISN 2 Data Quality Program

Knowledge Management Goals ¨Enhance Network 2 Web Sites ¨Increase Availability and Understanding of Data ¨Increase Use of Statistical Analysis and Comparisons of Data ¨Improve the Quality of Data VISN 2 Data Quality Program

Improve the Quality of Data ¨Data Request Form ¨Establish a Data Policy ¨Establish Gold Standard Data Sources ¨Develop Data Quality Program VISN 2 Data Quality Program

Improve the Quality of Data ¨Data Request Form ¨Establish a Data Policy ¨Establish Gold Standard Data Sources ¨Develop Data Quality Program VISN 2 Data Quality Program

Develop Data Quality Program “The Charter” VISN 2 Data Quality Program

Charter Components ¨Membership ¨Goals/purpose ¨Boundaries ¨Strategies ¨Expected Outcomes VISN 2 Data Quality Program

Patient Addresses ¨ Issue to review ¨ Gathering Information ¨ Recommendations ¨ Implementation ¨ Outcomes ¨ Summary VISN 2 Data Quality Program

Overview of Current Process ¨ Identify areas of concern ¨ Charter Expert Groups ¨ Expert Group tasks ¨ Recommendations brought to DQC ¨ Implementation ¨ Monitoring VISN 2 Data Quality Program

Charter Template VISN 2 Data Quality Program

Overview of Current Process ¨ Identify areas of concern ¨ Charter Expert Groups ¨ Expert Group reviews process and identifies areas for improvement ¨ Report those recommendations to the DQC ¨ Implementation ¨ Monitoring VISN 2 Data Quality Program

Chartered Expert Groups VISN 2 Data Quality Program

Chartered Expert Groups ¨ Patient Address ¨ Primary Care Management Model (PCMM) ¨ Contract Nursing Home Patient Treatment File ¨ Patient Treatment File (PTF) ¨ Person Class ¨ PCE Closeout ¨ Event Capture ¨ AMIS VISN 2 Data Quality Program

Chartered Expert Groups ¨ Patient Address ¨ Primary Care Management Model (PCMM) ¨ Contract Nursing Home Patient Treatment File ¨ Patient Treatment File (PTF) ¨ Person Class ¨ PCE Closeout ¨ Event Capture ¨ AMIS VISN 2 Data Quality Program

Person Class ¨Issue to review ¨Expert group task ¨Recommendations ¨Implementation ¨Monitoring VISN 2 Data Quality Program

So What Is the Bottom Line? VISN 2 Data Quality Program

Try Something Different VISN 2 Data Quality Program

Use Front Line Staff For New Ideas VISN 2 Data Quality Program

Have a clear path of communication VISN 2 Data Quality Program

Monitor VISN 2 Data Quality Program

Data Quality We Measure up! VISN 2 Data Quality Program