Visit Scotland Ancestral Brand overview Gillian Swan Ancestral

Visit. Scotland Ancestral Brand overview Gillian Swan, Ancestral Marketing Manager 1

Definition of Ancestral Tourism A visit to Scotland partly or wholly motivated by the need to reconnect (with your) Scottish ancestry and roots. Come and walk in the Footsteps of your Ancestors Key drivers for ancestral travel to Scotland: • The opportunity to research your Scottish roots – Scotland has an unrivalled range, depth, quality and accessibility of ancestral archives and resources across the country. • The opportunity to touch the past – Scotland’s well-preserved built, industrial, & cultural heritage makes it easy for visitors to experience their own past first hand – whether in the shape of a Clan or family castle, a battle ground or literally an ancestral home. • The opportunity to engage - The strength of Scotland’s unique cultural identity and tradition is still very prevalent in today’s society and opportunities to really connect with your kin at to join in at events abound – facilitated by the very active Clans and Scots interest organisations as well as developments such as Homecoming Scotland 2009 and 2014. 2

Ancestral Tourism – the Scope of opportunity • Size of the potential target market Ø Circa 50 million people globally claim Scots ancestry Ø In 2009 an estimated 179, 000 long haul visitors undertook ancestral research activities; the value of those visits generated £ 102 m for the Scottish economy. • Ancestral tourism supporting sustainable growth Ø Seasonality – year round visitation and good regional dispersal Ø Ancestral tourists stay longer and spend more on average - Scotland’s (overseas) ancestral tourists will stay 11 -15 days and spend around £ 730/head* Ø High propensity to repeat – 97% of Scotland’s ancestral visitors say they will return to Scotland on vacation in the next 5 years* • Growing ancestral tourism towards 2014 and beyond Ø Opportunities exist within the strategic Focus Years programme to building on the legacy of 2009 and further grow the volume and value of tourism in 2014 and beyond. *DTZ Pieda Ancestral Tourism Scotland Survey 2004 and TNS 2007 and 2009 long-haul conversion surveys 3

Target Audience • Affluent Boomers – 45+ (skews 55+) • Predominantly long-haul ‘familiar’ markets US, CA, AUS, NZ • High disposable income, time rich, online savvy • Culture and heritage interest • Ancestry is a primary motive for visiting Scotland, but not the sole activity • Core segments: o Clan Interest o Family Historian o Scotland Aficionado 4

Ancestral. Scotland Ø Ancestralscotland. com website (circa 160 K user sessions p. a. ) Ø Ancestral. Scotland bi-monthly e-newsletter; 35, 000 recipients worldwide Ø Database of 3, 500 Scots Interest Organisations - ‘Gatekeepers’ (bimonthly e-newsletter) Ø Life is Like consumer marketing campaign and Facebook activity ØVisit. Scotland’s Ancestral Welcome Accreditation ØOverseas Highland Games activation – attendance by SCOTSagents and ‘Whisky Live at the Games’ ØPartnerships and strong working relationships with key Ancestral Tourism stakeholders, including, Scotlands. People, Local Authorities, Standing Council of Scottish Chiefs ØPromotion of ancestral themes to Visit. Scotland SCOTSagents globally 5

PR Programme Ø Visit. Scotland’s hosted journalist visit programme welcomes over 200 international journalists visiting per annum Ø Over 410 pieces of Homecoming-related coverage were received during 2009. Many of these had an ancestral focus and the legacy of Homecoming goes on, with coverage continuing throughout 2011 and 2012. Ø Homecoming Scotland coverage reached an audience of 291, 592, 366 and generated an amazing £ 14, 402, 684 of PR value Ø Dedicated ancestral newsletter to media contacts based in Diaspora markets, bimonthly basis. 6

The Focus Years Food & Drink 2010/11 Natural Scotland 2013 Active Scotland 2011 Creative Scotland 2012 Homecoming 2014 Commonwealth Games Ryder Cup

The Winning Years 8

What is the Growth Fund? • Marketing fund for constituted groups • Supports collaborative marketing activity to bring additional visitors to your area regional, national, or international • Marketing projects should last c. 12 months • Award is 50% of total project cost – from £ 5, 000 to £ 65, 000 • 25% private sector cash • Monthly application panel • Dedicated Growth Fund Advisor 9

www. visitscotland. org/growthfund What is eligible? Marketing projects designed to bring visitors to the area • Regional as well as national and international marketing • Marketing materials e. g. leaflets, pop-up displays, video footage, posters • Website development • Event & exhibition attendance What is not eligible? Marketing that targets locals and visitors already in the area • Core or repeated marketing activity • Event marketing (see Event. Scotland) • Product development • Capital costs e. g. plasma screens

Q&A Gillian Swan Ancestral Marketing Manager 0131 472 2012 gillian. swan@visitscotland. com