VETBusiness Partnerships on Workbased learning and Apprenticeships VET
VET-Business Partnerships on Work-based learning and Apprenticeships VET 2 Business Curriculum: Successfully master intercultural encounters Module name: Are you intercultural competent? Module code: VET 2 B_IC-1 Unit name: Visitors in a foreign country: the (intercultural) tourist Unit code: IC-1. 3 Author: CIT Gmb. H Project Number: 585211 -EPP-1 -2017 -1 -EL-EPPKA 3 -VET-APPREN
Aims and Objectives Most international students and foreign workers experience a culture shock, which has a negative impact on education and employment. Therefore, the culture shock has been a subject of research for many years. In this presentation we will look at the characteristics, the causes and the phases of the culture shock. The European Commission support for the production of this presentation does not constitute endorsement of the contents which reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein
Learning outcomes At the end of this presentation, you will be able to identify items that characterize the phenomenon, the so-called cultural shock The European Commission support for the production of this presentation does not constitute endorsement of the contents which reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein
Table of contents Ø Section 1 – Definition cultural shock Ø Section 2 – Characteristics of cultural shock Ø Section 3 – Causes of cultural shock Ø Section 4 – Phases of cultural shock Ø List of references Ø Presenter’s page The European Commission support for the production of this presentation does not constitute endorsement of the contents which reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein
Definition cultural shock = “the physical and emotional discomfort one suffers when coming to live in another country or a place different from the place of origin”* Ø expresses the lack of direction Ø the feeling of not knowing what to do or how to do things in a new environment; not knowing what is appropriate or inappropriate Ø even if culture shock sound like a very negative experience, it is an important element in the adaptation process to a new environment *formal definition proposed by the Department of Counseling and School Psychology at San Diego State University The European Commission support for the production of this presentation does not constitute endorsement of the contents which reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein
Definition cultural shock Ø The term culture shock is often used to cover all the different dimensions of encountering a new cultural environment Ø People which moving to foreign country returns to the newborn stage where they have to learn from the beginning the simplest things this usually generates disconcerted feelings, helplessness and hostility to the new environment: ü At first you have to deal with a lot of new practical and challenging issues in a new environment (moving to a new apartment, taking care of administrative matters, buying food at a grocery store) ü Then it is important to find new social contacts and facing situations where your own behavioural patterns do not seem to work at all (words to use, how to welcome, when to offer gifts) Ø Much more difficult is to adapt to the things that are actually invisible in a culture: ü To understand the beliefs and values that lie "under the surface“ Ø In adaptation to a new culture it is easier to start with some visible features of the culture, and slowly go deeper in the adaptation process The European Commission support for the production of this presentation does not constitute endorsement of the contents which reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein
Characteristics of cultural shock Ø The characteristics of a culture shock can be very different, since people react differently to changes Ø Some experience only a little discomfort for a few weeks, while others may be struggling for months or even years Ø Individual feelings depend on several factors: - Previous international experience, personality, expectations, motivation, and cultural distance (i. e. how different the home culture and the host culture are) - Reasons for moving from one country to another: Studying or working opportunities abroad, intercultural marriages, unstable political situations - Is it short-term or long-term migration? - Is it voluntary or involuntary migration? The European Commission support for the production of this presentation does not constitute endorsement of the contents which reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein
Characteristics of cultural shock Ø Symptoms can be both physical and mental Ø In the following you see some of the various symptoms which characterize an cultural shock: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. Irritability, confusion Homesickness Sudden intense feeling of loyalty to your own culture (social withdrawal) Overeating or loss of appetite Boredom A Need for excessive sleep Sleeping problems Depression Loss of ability to study effectively Marital or relationship stress Anxiety and personal loss Feeling sick much of the time (headache, upset stomach) The European Commission support for the production of this presentation does not constitute endorsement of the contents which reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein
Causes of cultural shock Ø The “bad” feelings of people who stay abroad are more or less caused by the different environment they experience in comparison to there place of origin with regards to this aspects: - Geographical - Social - Cultural - Economic - Political - Religious - Historical Ø Differences are also the result of: subjective interpretation by individuals of various elements and relationships that are shaped by thoughts and actions (attitudes/ values as a system of rules that guide peoples choices in life) The European Commission support for the production of this presentation does not constitute endorsement of the contents which reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein
Causes of cultural shock The 13 most upcoming causes of culture shock are the following: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. Language Interpersonal Communication (body language, facial expressions) Politics Mentality (mental attitude) Religion American’s Attitude towards International Students Infrastructure Service Quality Education System Food Environmental Concerns Social Responsibility Immigration Policies Usually a culture shock is caused by at least one of the 13 causes. The European Commission support for the production of this presentation does not constitute endorsement of the contents which reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein
Phases of cultural shock Ø People who spend much time in a foreign cultural environment manifest mood changes that follow more or less strict the acculturation curve (see graphic on next slide) ü Phase One - period of euphoria (usually short): honeymoon, excitement of travelling and seeing new countries ü Phase Two - period of cultural shock when the tourist comes in contact with the new environment ü Phase Three – acculturation: occurs when the visitor gradually learned how to work in new conditions, has adopted some of the local values, has more self-confidence and begins to integrate into a new social environment ü Phase Four - stable mood: it could remain negative compared tohome mood (4 c) the visitor continues to feel himself stranger and discriminated; could be as good as before (4 b) it can be considered that the visitor is bicultural adapted, or may be even better (4 a) in this case, the visitor has become indigenous The European Commission support for the production of this presentation does not constitute endorsement of the contents which reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein
Phases of cultural shock The acculturation curve: positive or negative feelings are represented on the vertical axis and time on the horizontal axis Øthe acculturation curve The European Commission support for the production of this presentation does not constitute endorsement of the contents which reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein
List of references - http: //www. cmj. bxb. ro/Article/CMJ_7_1. pdf - http: //ccsenet. org/journal/index. php/ibr/article/view/1013/984 - https: //www. mic. usi. ch/case-studies-intercultural-communication - https: //moniviestin. jyu. fi/ohjelmat/hum/viesti/en/ics/45 - https: //moniviestin. jyu. fi/ohjelmat/hum/viesti/en/ics/54 - https: //www. youtube. com/watch? v=PSt_op 3 f. Qck - https: //www. commisceo-global. com/resources/country-guides The European Commission support for the production of this presentation does not constitute endorsement of the contents which reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein
Sources of pictures - Picture slide 2: https: //pixabay. com/de/photos/flughafen-verkehr-frau-mädchen-2373727/ Picture slide 5: http: //comps. canstockphoto. de/can-stock-photo_csp 21762117. jpg Picture slide 7: https: //pixabay. com/de/photos/welt-europa-karte-verbindungen-1264062/ Picture slide 8: https: //pixabay. com/de/photos/beanie-mann-bart-jacke-grau-2562646/ Picture slide 9: https: //www. commisceo-global. com/resources Picture slide 12: http: //www. cmj. bxb. ro/Article/CMJ_7_1. pdf Picture slide 14: https: //www. commisceo-global. com/resources/cultural-awareness-manual The European Commission support for the production of this presentation does not constitute endorsement of the contents which reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein
Presenter’s page Centrum für Innovation und Technologie Gmb. H Inselstraße 30/31 03149 Forst (Lausitz) info@cit-wfg. de CIT Gmb. H www. cit-wfg. de The European Commission support for the production of this presentation does not constitute endorsement of the contents which reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein
VET-Business Partnerships on Work-based learning and Apprenticeships Thank you for your attention! www. vet 2 business. eu @VET 2 Business @Vet 2 business. P Any copyright and Intellectual property laws must be respected and are the responsibility of the author. Project Number: 585211 -EPP-1 -2017 -1 -EL-EPPKA 3 -VET-APPREN
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