Verizon IP Business Bundle Business Connection PRESENT E

Verizon IP Business Bundle (Business Connection) PRESENT E D BY SOVA AND VERIZON

Introductions • SOVA: Gene Esopi, President Mary Trainor, Vice President Brenda Phillips, Partner Manager Lisa Hoskins, Sales Support Manager • Verizon: Thom Devos, East Region-Senior Channel Executive Dayle Benningfield, Senior Consultant, Corporate and Medium Business Marketing

SOVA Contacts • Quotes and contracts requests – quotes@sova. com • Product and promotion questions – support@sova. com • Order Submission – orders@sova. com • Orders Status questions – provisioning@sova. com • Order Escalations – orderescalations@sova. com • Commission Inquiries – commissions@sova. com For a complete contact list you can visit our website at www. sova. com click on About Us, Important Contacts.

Training • SOVA and Verizon will be hosting a series of trainings on products that contributed to SOVA’s revenue growth • Stats: Year after year growth from 2012 to 2013 was 254% Year after year growth 4 th quarter 2012 to 4 th quarter 2013 was 780% • Today’s training is the second of a series of trainings on products that contributed to SOVA’s revenue growth. The last training was FIOSVerizon Solutions for Business Bundle. To download this training, please visit our website. www. sova. com , Training, Verizon Training.

Training Schedule • Trainings will be held the 2 nd and 4 th Friday of every month at 12: 00 EST. • Keep a look out for emails with links to register for the trainings • Next scheduled trainings are Internet Dedicated Access (Ethernet and TDM) on 2/28 and Virtual Communications Express on 3/14. Keep up to date on our scheduled trainings by visiting our website at www. sova. com, click Training, Verizon Training.

Housekeeping • Following the training we will open it up to Q&A. You can submit your product questions via the Chat function. • Following the training, if you would like a quote please submit your pricing request to quotes@sova. com. Include legal billing customer name, address and billing telephone number. • If you have commission questions, please contact our Controller, Mike Dremock at commissions@sova. com or 570 -824 -6800 ext. 116. • If you are not yet a SOVA partner and you would like information on becoming a SOVA partner, please contact our Partner Manager, Brenda Phillips at bphillips@sova. com or 570 -824 -6800 ext. 127