ValuesBased Leadership a journey towards greatness Human Excellence

Values-Based Leadership: a journey towards greatness Human Excellence Forum 2006 Niran Jiang June 20, 2006 www. ihexcellence. org

Leadership is a matter of how to be, not just how to do it (Values & Practices) Frances Hesselbein Cultivating Human Excellence in People and Organisations Copy right contents, not to be used for commercial purposes without prior permission from IHE 2

Where does leadership come from? § Operating Environment § Behaviours & § Performance § Competency & Capability § Attitudes & Motivations § Beliefs & Values § Identity & Purpose Cultivating Human Excellence in People and Organisations Copy right contents, not to be used for commercial purposes without prior permission from IHE 3

CTT Leadership Development Model Wisdom/Visionary 7 Mentor/Partner 6 Integrator/Inspirer 5 Facilitator/Influencer 4 Manager/Organizer 3 Relationship Manager 2 Crisis Director 1 Emotional Intelligence Intellectual Intelligence Cultivating Human Excellence in People and Organisations Copy right contents, not to be used for commercial purposes without prior permission from IHE 4

The Seven Levels of Leadership Excellence Focus WISDOM/VISIONA RY 7 MENTOR/PARTNER 6 INTEGRATOR/INSPIRER 5 SERVICE TO HUMANITY Long-term perspective. Future generations. Ethics. COLLABORATION WITH CUSTOMERS & THE LOCAL COMMUNITY Strategic alliances. Employee fulfillment. Environmental stewardship. DEVELOPMENT OF CORPORATE COMMUNITY Positive, creative corporate culture. Shared vision and values. CONTINUOUS RENEWAL FACILITATOR/INFLUENC ER 4 MANAGER/ORGANI ZER 3 RELATIONSHIP MANAGER 2 RELATIONSHIPS THAT SUPPORT ORG NEEDS CRISIS DIRECTOR 1 PURSUIT OF ORG VALUE & MISSION Promotes learning and innovation. Team builder. Empowers others. BEING THE BEST PRACTICE Productivity, efficiency, quality, systems and processes. Good communication between employees, customers and suppliers. Able to manage adversity. Directive. Willing to take charge. Cultivating Human Excellence in People and Organisations Copy right contents, not to be used for commercial purposes without prior permission from IHE 5

Where does leadership come from? § Operating Environment § Behaviours & § Performance § Competency & Capability § Attitudes & Motivations § Beliefs & Values § Identity & Purpose Cultivating Human Excellence in People and Organisations Copy right contents, not to be used for commercial purposes without prior permission from IHE 6

Leadership Development – the “I” Finance Organisational Client Fitness Attitudes Behaviours Personal “I” Barriers Values Evolution Beliefs Barriers Culture Society Cultivating Human Excellence in People and Organisations Copy right contents, not to be used for commercial purposes without prior permission from IHE 7

“Who are you? ” Cultivating Human Excellence in People and Organisations Copy right contents, not to be used for commercial purposes without prior permission from IHE 8

The Deeper “I” The ‘I’ Labels of Self Cultivating Human Excellence in People and Organisations Copy right contents, not to be used for commercial purposes without prior permission from IHE 9

CHARACTERISTICS OF THE “I” § Consciousness Will, Choice (Awareness) (Responsibility) The Journey towards Human Excellence: Ø Ø Self-accepting, self-directing Free from distortion, restriction Stillness, continuity, interconnection Embrace paradox and unknowing Cultivating Human Excellence in People and Organisations Copy right contents, not to be used for commercial purposes without prior permission from IHE 10

The Seven Levels of Leadership Excellence Focus WISDOM/VISIONA RY 7 MENTOR/PARTNER 6 INTEGRATOR/INSPIRER 5 SERVICE TO HUMANITY Long-term perspective. Future generations. Ethics. COLLABORATION WITH CUSTOMERS & THE LOCAL COMMUNITY Strategic alliances. Employee fulfillment. Environmental stewardship. DEVELOPMENT OF CORPORATE COMMUNITY Positive, creative corporate culture. Shared vision and values. CONTINUOUS RENEWAL FACILITATOR/INFLUENC ER 4 MANAGER/ORGANI ZER 3 RELATIONSHIP MANAGER 2 RELATIONSHIPS THAT SUPPORT ORG NEEDS CRISIS DIRECTOR 1 PURSUIT OF ORG VALUE & MISSION Promotes learning and innovation. Team builder. Empowers others. BEING THE BEST PRACTICE Productivity, efficiency, quality, systems and processes. Good communication between employees, customers and suppliers. Able to manage adversity. Directive. Willing to take charge. Cultivating Human Excellence in People and Organisations Copy right contents, not to be used for commercial purposes without prior permission from IHE 11

Leadership Development Journey - Individual 11 Assessors' Top 12 Values (2003) 12 Assessors' Top 12 Values (2004) humor/fun (8) passion (8) high standards (7) caring (6) honesty (6) working together (6) balance (home/work) (5) respect (5) commitment (4) dependable (4) development for all (4) mentoring (4) commitment (8) customer service (6) integrity (6) caring (5) high standards (5) honesty (5) humor/fun (5) information sharer (5) continuous improvement (4) employee recognition (4) fairness (4) passion (4) 6 Matches (walk the talk measurement) PL = 12 -0 IRO (P) = 4 -6 -2 IRO (L) = 0 -0 -0 PL = 12 -0 IRO (P) = 5 -4 -3 IRO (L) = 0 -0 -0 Orange = Values match LEGEND P = Positive L = Potentially Limiting (hollow dots) I = Individual R = Relationship O = Organizational Cultivating Human Excellence in People and Organisations Copy right contents, not to be used for commercial purposes without prior permission from IHE Leadership Values Assessment Cultural Transformation Tools/The XLR 8 Team, Inc. 12 October 2004

Leadership Development Journey - Group Current Desired 7 C 6 5 T 4 3 S 2 1 C = Common Good T = Transformation S = Self-interest CTS = 43 - 18 - 39 CTS = 59 - 26 - 15 Entropy = 9% Entropy < 6% All Value Votes Cultivating Human Excellence in People and Organisations Copy right contents, not to be used for commercial purposes without prior permission from IHE Figure 2: Leadership Entropy Cultural Transformation Tools 13 October 2005

Leadership Development Pathway Growth Output Static Explosive Ch ao tic Disruptive catalyst Static ao tic Disruptive catalyst Ch Static ao tic Disruptive catalyst Explosive Ch Explosive Critical Support Explosive Learning Time Cultivating Human Excellence in People and Organisations Copy right contents, not to be used for commercial purposes without prior permission from IHE 14

IHE Leadership Program n n n n Tailored to group dynamics and individual needs Qualitatively and quantitatively measured for results and impacts Target at two levels, personal development and system change Ongoing support plan to activate performance and embed change Aim to transfer training and coaching skills to an organisation as internal capability Utilise world leading contents and best practice tools Customised to support strategic destination, training as means to an end Cultivating Human Excellence in People and Organisations Copy right contents, not to be used for commercial purposes without prior permission from IHE 15

“Who are you? ” Cultivating Human Excellence in People and Organisations Copy right contents, not to be used for commercial purposes without prior permission from IHE 16