Values Competencies Values Examples of how this may

Values Competencies / Values Examples of how this may be demonstrated Making sure every person in the organisation matters Communicates openly and honestly, always giving consideration to the views and feelings of others Listens to others, questions when unclear to ensure mutual understanding and allows for discussion Gives and receive feedback sensitively creating an environment where issues can be discussed constructively Acts as a team player, actively supports team and organisation objectives Demonstrates cross-organisational understanding Shows respect and consideration for the needs of others, and the context within which they work. Demonstrates an understanding of the value of diversity, and the strengths and skills of others. Focussing on our students Has a clear understanding of role, and how it relates to the team’s and KCLSU’s objectives. Demonstrates dedication and enthusiasm towards students Represents KCLSU positively to students Seeks and acts upon feedback from both students and internal / external sources. Continually striving to improve Is focused on meeting and exceeding objectives Is prepared to ask for support from colleagues/line manager when required, to help meet objectives. Sets challenging targets that encourage personal development Committed to innovation, developing new ideas and solutions Demonstrates adaptability, flexibility, and a willingness to experiment When required is entrepreneurial and willing to take appropriate risks Not being complacent overcoming unnecessary bureaucracy Actively seeks and shares information for the benefit of themselves, team and KCLSU Seeks to develop effective and efficient ways of working at individual, team and organisational level Sees mistakes as an opportunity to learn and encourages others to think in the same way Being confident of our role Managing people Page 1 Promotes positive understanding of the aims of KCLSU Acts as a role model inspiring, supporting, motivating and encouraging others Raises awareness and understanding of issues affecting students Values the contribution of others, and recognises and celebrates others’ achievements. Articulates a clear vision for staff; establishes clear aims and objectives for individuals and teams Ensures that every team member has a clear understanding of their role and how it relates to KCLSU’s objectives Manages individuals and teams consistently, objectively and fairly Carries out constructive performance reviews with team members Encourages colleagues to continue their professional development Listens to feedback and forms recommendations to improve service, develop ideas and deal with issues Helps develop a culture in which people are valued and able to reach their full potential