Valley Metro Accessibility Advisory Group VMAAG Meeting February
Valley Metro Accessibility Advisory Group (VMAAG) Meeting February 27, 2020
Teleconferencing Directions Call-in Number: 602 -522 -4444 / Access Code: 3150# For those calling into the meeting, please do the following: • Please place the call on “mute” unless you are speaking. • Do not place this conference call on hold. • If you need to take another call, hang up this conference call and call back when free.
Welcome and Introductions Carol Ketcherside Interim Manager of Accessible Transit Services Agency Business, Technology & Services Valley Metro
Introductory Comments Tom Young Accessible Transit Services Manager Agency Business, Technology & Services Valley Metro
Invitation for Comments from The Public • Members of the public are invited to provide comments on any non-agenda items. • Each speaker is limited to two minutes, and comments must be relevant to the accessibility of Valley Metro programs and services.
Review of 1/16/20 Meeting Summary Carol Ketcherside Interim Manager of Accessible Transit Services Agency Business, Technology & Services Valley Metro • Please send comments or revisions to Lisa Scott, lscott@valleymetro. org by Friday, March 6, 2020
Waymo Pilot Projects Updates Carol Ketcherside Interim Manager of Accessible Transit Services Agency Business and Technical Services Division Valley Metro
Driving the Future of Transportation Valley Metro’s Partnership With Waymo CONNECT COMMUNITIES ENHANCE LIVES VALLEY METRO, PHX AZ
FTA Mobility on Demand (MOD) Sandbox • Demonstration program to explore MOD models • Empower transit agencies to explore innovative business models and partnerships to deliver high-quality, seamless and equitable mobility options • Inform the USDOT and communities on how to approach MOD and structure future MOD policies, and support FTA grantees 9
Autonomous Vehicle (AV) Demo A key goal of this study is to obtain insights about the potential behavioral impacts of AV MOD services and the perceptions and attitudes of users (and non-users) towards such new technologies and services. 10
What Do We Want to Learn? Data and Information Collection Plan Conduct research to learn how new types of service delivery integrating ondemand, self-driving cars to find out if they can: • Improve safety? • Influence customer experience? • Increase mobility and connectivity? 11
Project Overview July 2018 Partnership Announcement Explore solutions using AV technology to connect travelers to Valley Metro’s services September 2018 Phase I Launch Employee Phase March 2019 Phase II Planning Lessons learned and Phase II Planning August 2019 Phase II Ride. Choice Launch Research Study with Waymo and ASU begun January 2020 Survey questions Focus groups 12
Phase I – Employees • Scope • Collect data in preparation for Phase II • Presurvey • Ad hoc surveys • Make the service available to employees within the Waymo service area • Provide a flexible environment • Document any lessons learned • Refine goals and hypotheses Photo Source: CNET 13
Phase I – Employee Learnings • Average Trip Star Rating – 4. 7* • 72% of trips rated at 5 stars* • How was Waymo used? • Willingness to pay • Attitudes toward self-driving cars – more positive Photo Source: CNET *September 2018 – January 2020 14
Phase I Pilot Experience
Phase II Project Overview • ASU administered online surveys • Recruitment conducted by Valley Metro and Waymo • 72 people submitted an Interest Form • Participants meeting the criteria were selected to participate • 51 submitted a pre-survey • 29 riding consistently • Since mid-September 2019, over *1001 Ride. Choice rides taken *as of 1/30/20 16
Pre-ride Survey Learnings
Pre-ride Survey Learnings 92% purchased a smartphone (current tech within the past 4 years) 8. 6% used Waymo for trips prior to this pilot 67% traveled alone Of the 51 respondents, 41% noted they take Ride. Choice weekly and these results and the others are noted below: 50. 0% 41. 2% 40. 0% 30. 0% 21. 6% 20. 0% 10. 0% 21. 6% 13. 7% 2. 0% 0. 0% Every day Weekly (not every Monthly (not every day, but at least one week, but one or day per week) more days per month) Less than once a month I have never used Ride. Choice service 18
Pre-ride Survey Learnings (N=51) 60% male/40% female 59% are willing to wait up to 10 minutes after contacting Ride. Choice to be picked up 49% would expect the ride to cost no more than a traditional Ride. Choice ride Participants stated they would use self driving cars 43% of the time 19
Pre-ride Survey: What was the primary purpose of this trip? (N=40) 30. 0% 25. 0% 20. 0% 17. 5% 15. 0% 10. 0% 5. 0% 2. 5% ss th er bl ic O tr an si t or t ai dr in pu ce ss ac To ac ce To Ea tin g/ in g rn tu re g/ oi n G rp ki ho m ng e l tio na ea cr /re al ci So op Sh m om C pi n ut e g/ Lo er ca ra tio n ta l en /d al ic ed M nd s 0. 0% 20
Pre-ride survey: How would spend your time riding in a self-driving car with no human operator/driver? (N=51) Talk on the phone/ send or read text messages/ teleconference 64. 7% 54. 9% Watch the road, even though I am not driving Enjoy the scenery 47. 1% Entertainment (e. g. , Watch movies; play games; listen to podcasts) 33. 3% Work, or study 33. 3% Interact with other passengers 29. 4% Read 29. 4% Sleep 15. 7% Eat and drink 11. 8% I would not ride in a self-driving car 2. 0% 0% 10% 20% 30% 40% 50% 60% 70% 21
Pre-ride Survey: Importance Statements Top Four importance statements for features related to potential use of on -demand, self-driving car service • Having a high quality, comfortable, and smooth ride, where the vehicle operates on the roadways safely without incident • Having a mobile app to book, track and pay for rides • Being picked-up and dropped off as close to the door as possible • Having to wait only a short time (less than 5 minutes for my ride to arrive) 22
Initial Project Learnings
Initial Project Learnings Of the 51 onboarded, 19 have not taken a ride (completed presurvey but haven’t taken a ride). Reasons why they have not ridden include: • Didn’t use Ride. Choice that frequently • Close to the edge of Waymo territory and can’t get picked up in front of home • Use of the app; difference between calling and using the app • Destination may not be in the service area 24
Next Steps
Next Steps Interim/during and Post Surveys Focus Groups Project expected to end in March White Paper to be drafted second quarter of 2020 Partnership ends June 30, 2020; what’s next? 26
Questions or Comments?
Designing Tempe’s New Transit Shelters Bonnie Richardson AIA, LEED AP B+C Urban Planner/Architect City of Tempe
Designing Tempe’s New Transit Shelters Valley Metro Accessibility Advisory Group February 27, 2020
Project Overview & Background • develop shelter designs to increase ridership by improving the waiting environment and provide an iconic identity for the transit system • 806 transit stops in Tempe; 38% have shelters • working with stakeholders to develop a sustainable, comfortable shelter that adapts to a variety of 30
Tempe Transit System • Multi-Modal • Light Rail • 16 local bus routes • 3 commuter express routes • 7 neighborhood circulator routes (Orbit + FLASH) • Tempe Streetcar (May, 2021) • Paratransit and Ride. Choice • Dedicated transit sales tax • 9 Million+ annual boardings • 5. 1 million annual miles of transit service • 806 bus stops, 308 have shelters • 124 buses • Partnership with Valley Metro for transit service operations
Transit Shelter Design Steering Committee Purpose: to provide their experience & knowledge about Tempe’s transit system & shelter as members who: Value: • have specific skills in design, art, materials research; • use the shelters, ride or drive the bus, or manage bus systems; • participate on related city commissions; • are residents, local businesses, students & property owners; • represent ASU Transit, Valley Metro, First Transit & finalizing the best solutions to assist in developing for Tempe’s new transit shelters
Transit Shelter Design Project What makes a good transit shelter? • easy to fabricate & maintain? • convenient? • comfortable? • safe? • functional? • attractive? • iconic? • does it consider the local environment? • are the materials appropriate?
Transit Shelter Design Goals maximize shade! architecturally unique to the City of Tempe sustainability focused good investment for long life comfortable and flexible modular safe cool design for variety of sites ADA easy to install & maintain
Transit Shelter Prioritization Households with no vehicles 9. 4% Use transit as means to work 5% Households living below 21% poverty Population density: people per square mile 4, 05 A Site Priority Matrix will 0 be used to identify which transit stops merit further study. Ridership 9 million+
Transit Shelter Design Considerations
Community Survey Results Priority Ranking of Various Shelter Elements Based on 2019 Responses: 1. Shade 2. Seating 3. Lighting 4. Availability Route Info 5. Rain Protection 6. Visibility Oncoming Traffic 7. Trash/Recycle Bin Availability 8. ADA Accessibility 9. Use of Sustainable Materials 10. Resistance to Vandalism 11. Bike Racks 12. Public Art Incorporated 13. Scooter Parking
Looking around for inspiration • variety in vertical screens • colorful perforated roof • heat reducing materials • air movement • modular • good visibility • unique lighting at night Darren Petrucci, A-I-R with Tran. Systems
Transit Shelter Design Inspiration, Materials & Colors
Transit Shelter Design Concept A Sizes
Transit Shelter Design Concept A Materials
Transit Shelter Design Concept A Evening
Transit Shelter Design Concept B Sizes
Transit Shelter Design Concept B Materials
Transit Shelter Design Concept B Evening
Transit Shelter Design Concept C Sizes
Transit Shelter Design Concept C Evening
Transit Shelter Design Concept C Materials
Community Outreach • Transit Shelter Design Steering Committee: Aug. 14 & Nov. 12 • Public meetings: • Sept. 21 & 25, 2019 (124 survey responses) • January 21 & 25, 2020 (163 survey responses) • Tempe Commissions and Boards (ongoing) • VMAAG, Apache ASL Trails, Broadway Apartments (disability concerns) • Postcards to get input mailed to 3, 853 households – based on adjacent bus stops with highest ridership • Online radio ads, online display ads, social media, PR
Community Outreach PUBLIC MEETINGS View Power. Point presentations & comments for public meetings on our website: tempe. gov/Transit. Shelters Upcoming Meetings - 2020: • March 25 & 28: Public Meetings • May 12: Tempe Transportation Commission Presentation • May 14: City Council Presentation Online comment will be taken from March 25, 2020 to April 8, 2020
Contact Information Contact: Bonnie Richardson Architect/Urban Planner City of Tempe Transportation 480 -350 -8628 bonnie_richardson@tempe. gov
Paratransit & Ride. Choice Updates Wyatt E. Skar Paratransit & Ride. Choice Program Supervisor Valley Metro
Upcoming Service Changes • Chandler 4/27/2020 o Moving non-ADA and same day trips to Ride. Choice only. • Gilbert 10/26/2020 o Changing to federally mandated ADA service area. § Currently declares entire town as service area. o Town Council vote 3/3/2020 • Tempe 10/26/2020 (Proposed) o Moving non-ADA and same day trips to Ride. Choice. 53
Paratransit and Ride. Choice • Program Representative o Starting interview process • Paratransit – Transdev o Opportunities for on time performance improvements o Vehicle replacement • Ride. Choice – ALC o Currently 13 transportation providers o 11 communities including Unincorporated Maricopa county o Finalizing performance standards 54
Other Items and Announcements – All • Thanks to Larry Wagner who joined VMAAG last year and has made a positive impact. We wish you the best in Orange County in your new position.
Next Meeting March 26, 2020 2: 30 p. m. to 4: 00 p. m. Valley Metro Mobility Center 4600 E. Washington Street Suite 101, Papago Phoenix, AZ 85034
Meeting Adjourned
- Slides: 57