Utility Discounts and Programs 2 Programs and Services

Utility Discounts and Programs

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Programs and Services Monthly Discount Energy Saving Tips Savings 3

More Money In Your Pocket 25% monthly discount $21 May – October $20 November - April 30% November – April First 150 therms 4

Monthly Discount Income and Documentation Federal Poverty Income Guidelines Income Documentation Required 150% at or below 200% at or below Yes May be required 5

Sign Me Up! Enrollment Options Online Hard Copy Over the Phone 6

Options No two families are the same Electric utilities offer a variety of rate plans for customers to best match their lifestyle Residential rate plans…choices • Basic / Standard • Time of Use • M-Power (Prepay) 7

Solutions to Help Manage • • • Pay same/similar amount monthly Customer selects bill due date Automatic Payment Online review and management Electronic Notification (email / text) Apps Paperless Billing Third-Party Notification Medical / Outage Notification 8

Utility Assistance • If unable to pay, call utility as soon as possible • Utilities will work with customers to arrange for extended time to pay the bill • Provide agency referrals for possible assistance including utility payment, food, medical, dental, etc. 9

COOLING TIPS • Set thermostat between 78 -80 • Replace or clean filters monthly • Ceiling fans cool people, not the room 10

Home Energy-Saving Checklist • No cost / low cost energy savings tips 11

Website for Partners

Contact Bonnie Temme Community Relations Program Manager (602) 236 -9915 bonnie. temme@srpnet. com 13