Using MyersBriggs Personality Type To Build a High

Using Myers-Briggs® Personality Type To Build a High Performance Team Help Desk Institute - Houston Press ESC to exit, Click arrow for next slide. 5 -29 -02 Copyright, 1996, 1999, Barbara N. Brown HDI, 5 -29 -2002 Copyright 2002, Barbara N. Brown, Type Techniques

Team Development - Human Dynamics The Bimodal Model t Interdependenc e m Personal Relations p lo e m Cohesio n Conflict en al a Te v e D tim p O Dependenc e Orientation HDI, 5 -29 -2002 Organizatio n Data Flow Task Copyright 2002, Functions Barbara N. Brown, Type Techniques Problem Solving

Team Development The Technical Model Interdependence Task Focused Team Development Personal Relations Cohesio n Conflict Dependence Orientation HDI, 5 -29 -2002 Organizatio n Data Flow Task Copyright 2002, Functions Barbara N. Brown, Type Techniques Problem Solving

Team Development The Reality of Team Formation Personal Relations Interdependenc e Cohesio n Conflict Dependence Orientation Organization Data Flow Task Functions HDI, 5 -29 -2002 Copyright 2002, Barbara N. Brown, Type Techniques Problem Solving

Team Development The Reality - Missing Components Cohesion ST RU CT URE Conflict Dependence PROCESSES Attitude Control Personal Relations Interdependence PROCESSES PLANNING STRUCTURE Orientation Organization ST RU CT URE Data Flow Task Functions HDI, 5 -29 -2002 Copyright 2002, Barbara N. Brown, Type Techniques Problem Solving

TYPE and TEAMS DIFFERENT JOB FUNCTIONS NEED DIFFERENT STRENGTHS n Matching Customers' Styles n Valuing Individual Strengths n HDI, 5 -29 -2002 Identifying the Team's Possible Blind Spots Copyright 2002, Barbara N. Brown, Type Techniques 6

HIGH PERFORMANCE TEAMS n Performance = Trust + Differences + Focus n Teamwork =

A Team’s Performance is only as Good as its Differences What sort of Differences

DIRECTION OF ENERGY FLOW FOCUS OF INTEREST ØE Extraversion Focused outward, most influenced by external forces ØI Introversion Focused inward, influenced and energized by inner ideas HDI, 5 -29 -2002 Copyright 2002, Barbara N. Brown, Type Techniques

EXTRAVERSION Allow time for chatting and group interaction n Give verbal information and lots of feedback n Focus on action and results n Be enthusiastic n HDI, 5 -29 -2002 Copyright 2002, Barbara N. Brown, Type Techniques

INTROVERSION Send ahead or leave something written n Allow for quiet, don't interrupt n Avoid intrusive questioning n Give time to think n Show that you have thought through the issues n HDI, 5 -29 -2002 Copyright 2002, Barbara N. Brown, Type Techniques

We’ve Asked - “Do We Notice Our Environment? ” Now, What About People? HDI,

MENTAL FUNCTIONS: Two Types of JUDGMENT n How we make decisions, find order and

MENTAL FUNCTIONS: JUDGMENT T Thinking decisions Logic, objective, critical, reason, principles, impersonal Sort on Things/Ideas/Results F Feeling decisions Sort on People/Relationships Values, harmony, subjective, personal, non-verbal, appreciation HDI, 5 -29 -2002 Copyright 2002, Barbara N. Brown, Type Techniques

MENTAL FUNCTIONS: PERCEPTION n How we observe the world & gather information n Where

MENTAL FUNCTIONS: Two Types of PERCEPTION S Sensing Real, practical, actual, present, 5 senses, linear, experience N i. Ntuition Possible, theoretical, future, new skills, network, patterns HDI, 5 -29 -2002 Copyright 2002, Barbara N. Brown, Type Techniques

Observing the World N (Global) vs. S (Details) Start at the top (blank sheet) Relational Database Products Employees Customers Key Data • Start with the detail (analyze legacy systems) General & Specific Relationships ith L w e at Salesperson Customer ata D y gac e Relational Popul Database HDI, 5 -29 -2002 Customers Personnel Copyright 2002, Barbara N. Brown, Type Techniques Sales. Rep Product Spec Product Data Salesperson Customer Spec 17

OUR ATTITUDE TOWARD STRUCTURE AND CLOSURE – Our need for: order and quick decisions, closure (J) variety, change and flexibility (P) J P HDI, 5 -29 -2002 Copyright 2002, Barbara N. Brown, Type Techniques

ATTITUDE TOWARD THE OUTSIDE WORLD (preferred interface) · · J Our judging function, output - Directive Personality (T/F) P Our perceiving function, input – HDI, 5 -29 -2002 Informer Personality (S/N) Copyright 2002, Barbara N. Brown, Type Techniques

JUDGING Be on time and organized n Keep to the agenda n Have an explicit plan n Be clear and concise n Keep to the standards n Emphasize closure n Avoid surprises n HDI, 5 -29 -2002 Copyright 2002, Barbara N. Brown, Type Techniques

PERCEIVING Emphasize the process n Have lots of information, options n Use an events plan, no time schedule n Make the closing routine n Let events in the plan occur automatically n HDI, 5 -29 -2002 Copyright 2002, Barbara N. Brown, Type Techniques

Planning in a Mixed J-P Group n HDI, 5 -29 -2002 A Workable J/P Plan has: n Agreement on the specific product/result n Agreement on the overall process/steps n Agreement on the real “drop dead” dates n Reasonable in-progress checkpoints Copyright 2002, Barbara N. Brown, Type Techniques

What Do Combinations Look Like? HDI, 5 -29 -2002 Copyright 2002, Barbara N. Brown,

Type Divides Into Thirds • Guardians (SJ) - Traditionalist – Stability, Status Quo, Security - Past • Artisans (SP) - Troubleshooter – Hands-On, Impact, Freedom - Now • Intuitives (N) - Visionary-Catalyst – Innovation, Big Picture - Future The Other Important Factor • Thinking - Focus on Things/Systems • Feeling - Motivated by the People HDI, 5 -29 -2002 Copyright 2002, Barbara N. Brown, Type Techniques

Type and Groups What Do People Need? • Needs – Guardians (SJ) - Stability - Honor the Past – Artisans (SP) - Hands-On - Be in the Here & Now – Intuitives (N) - Innovation - Focus on the Future • The Other Important Factor – Thinking - Impartial Logical Analysis – Feeling - Consider People and Values • Energy + Interest = Passion – Using strengths generates energy – Life should be fun! – Life should be meaningful! – Using strengths produces success HDI, 5 -29 -2002 Copyright 2002, Barbara N. Brown, Type Techniques

ST - Practical Applications Emphasize facts and bottom line n Get to business in an orderly, precise, logical, impersonal manner n Link to customary methods and activities, tradition n Focus on practical results n Identify pros and cons, do analysis n HDI, 5 -29 -2002 Copyright 2002, Barbara N. Brown, Type Techniques

NT - Theory, Technology n n n n Be logical, efficient, orderly, original Start with the logical system Wide impact, future possibilities Emphasize problem solving Start and end at summary level Everything can be improved Use graphics HDI, 5 -29 -2002 Copyright 2002, Barbara N. Brown, Type Techniques

NF - Possibilities for People Show the big picture, theory n Harmony, empathy, change n Summarize future benefits n Project empathy, be personal n Emphasize positive impact n Meaning for people n Value to the group n HDI, 5 -29 -2002 Copyright 2002, Barbara N. Brown, Type Techniques

SF - Practical Help for People Deal with the present application n Value relationships n Keep it simple, step by step n How is each person involved now n Be friendly, personal and courteous n Tie in to traditional human values, “the right thing” n HDI, 5 -29 -2002 Copyright 2002, Barbara N. Brown, Type Techniques

For More Information • Barbara Brown, Type Techniques – barbara. Nbrown@houston. rr. com – http: //www. geocities. com/technology_transformation/ • Linda Stiles – linda@lindastiles. com • What Is Thing Called Type HDI, 5 -29 -2002 Copyright 2002, Barbara N. Brown, Type Techniques