Using Data for Performance Management The Wisconsin Experience

  • Slides: 7
Download presentation
Using Data for Performance Management: The Wisconsin Experience 1 • How Wisconsin currently uses

Using Data for Performance Management: The Wisconsin Experience 1 • How Wisconsin currently uses data to determine LIHEAP heating assistance benefits. • New LIHEAP Performance Measurement Data • ü What insight did new data provide? ü What additional questions does the new data raise? ü How will this new data potentially impact Wisconsin’s LIHEAP program in the short and long term? Next Steps

Using Data for Performance Management: The Wisconsin Experience 2 For several years, Wisconsin has

Using Data for Performance Management: The Wisconsin Experience 2 For several years, Wisconsin has been using energy cost data to determine household heating assistance benefits (and refine their benefit matrix). • Energy bill data for each client is obtained at the time of intake. This data exchange occurs in “real time” with many vendors. • Heating assistance benefit amount is determined based on past year bill data, and is intended to cover a percentage of annual home energy costs.

3

3

Using Data for Performance Management: The Wisconsin Experience 4 What insight did new performance

Using Data for Performance Management: The Wisconsin Experience 4 What insight did new performance measure data provide? % of Annual Bill Paid with LIHEAP (Heating and Crisis Assistance) Fuel Oil 54. 2% Natural Gas 48. 6% Propane 50. 3% Electric 28. 3% To complete the Performance Data Form, Wisconsin included both heating and crisis assistance in the average annual LIHEAP benefit calculation. After including crisis funds, the “percentage of heating bill paid with LIHEAP” was more varied between fuel types.

Using Data for Performance Management: The Wisconsin Experience 5 What additional questions has this

Using Data for Performance Management: The Wisconsin Experience 5 What additional questions has this new LIHEAP performance data raised in Wisconsin? • Leveraged Resources. Does the availability of ratepayer or leveraged funding impact the way LIHEAP crisis benefits are awarded to households? • Subgrantee Discretion. How does the “percentage of bill paid by LIHEAP” differ between local subgrantees?

Using Data for Performance Management: The Wisconsin Experience 6 How will this new Performance

Using Data for Performance Management: The Wisconsin Experience 6 How will this new Performance Measure data impact coordination of Wisconsin’s LIHEAP program in the short term? § § Evaluation of Leveraged Funding. Wisconsin plans to run all energy assistance funding through the Performance Measurement framework (along with LIHEAP). This will give us a better picture of how we leverage our combined resources to decrease home energy burden. Subgrantee Level Data Analysis. Wisconsin plans to complete a Performance Data Form for each local subgrantee. This will give us a better picture of how individual subgrantees are targeting funds by fuel type (and if these patterns vary significantly between local agencies).

Using Data for Performance Management: The Wisconsin Experience 7 How might this new performance

Using Data for Performance Management: The Wisconsin Experience 7 How might this new performance measurement data impact coordination of Wisconsin’s LIHEAP program in the long-term? After analysis of new data: • Wisconsin may work with partners to clarify what specific need/problem the crisis program intends to address. • Evaluate whether crisis funds could be used more strategically (with other leveraged resources) to address identified problem/need. • Consider whether allocation of crisis funds aligns with expected outcomes (e. g. , geography, fuel type, energy burden)