USDA National Finance Center PRT Meeting August 5

Software Change Requests (SCR) as of August 5, 2020 Scheduled Release Summary • GESD

SCR by LOB as of August 5, 2020 Unscheduled Project Breakdown By Line of

SCR Scheduled Release Summary as of August 5, 2020 Scheduled Release Summary • CY

Completed SCR Totals as of August 5, 2020 Completed SCR Totals – 2020 252

Incident Report (IR) Summary as of August 5, 2020 PPS IR Summary Number May

IR Average Days at Closure as of August 5, 2020 PPS IR Average Days

Completed PPS IR Totals as of August 5, 2020 Completed PPS IR Totals –

Empow. HR IR Summary as of August 5, 2020 Empow. HR IR Summary Number

Empow. HR IR Average Days at Closure as of August 5, 2020 Empow. HR

Completed Empow. HR IR Totals as of August 5, 2020 Completed Empow. HR IR

web. TA IR Statistics as of August 5, 2020 Number of IRs May June

web. TA IR - Average Days at Closure as of August 5, 2020 Priority

web. TA IR Summary as of August 5, 2020 • Completed web. TA IR

Slides: 14

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USDA, National Finance Center PRT Meeting August 5, 2020 Payroll/Personnel System (PPS), Empow. HR & web. TA Statistics 1

Software Change Requests (SCR) as of August 5, 2020 Scheduled Release Summary • GESD Projects Scheduled – 14 Open Projects Scheduled • GESD Projects Unscheduled Breakdown By Status – 7 Pending (HOLD/RESP) – 172 FRD Assigned – 279 TBD 2

SCR by LOB as of August 5, 2020 Unscheduled Project Breakdown By Line of Business (LOB) Line of Business PPS Total by LOB 280 Empow. HR 33 HRLOB (PPS/Empow. HR) 51 NON-CORE 0 web. TA 38 Other 56 3

SCR Scheduled Release Summary as of August 5, 2020 Scheduled Release Summary • CY 2020 Pay Period 20 Projects – 14 Projects Scheduled • Off Release Projects – 14 Projects Scheduled Note - Projects remain open 2 pay periods after implementation 4

Completed SCR Totals as of August 5, 2020 Completed SCR Totals – 2020 252 – 2019 474 5

Incident Report (IR) Summary as of August 5, 2020 PPS IR Summary Number May June July Beginning Balance 100 109 117 Received 142 127 Closed 133 134 133 Ending Balance 109 117 111 6

IR Average Days at Closure as of August 5, 2020 PPS IR Average Days at Closure Priority Category May June July Critical 6 7 0 Non Critical 14 14 11 7

Completed PPS IR Totals as of August 5, 2020 Completed PPS IR Totals – 2020 1027 – 2019 1686 8

Empow. HR IR Summary as of August 5, 2020 Empow. HR IR Summary Number May June July Beginning Balance 34 45 49 Received 38 42 43 Closed 27 38 40 Ending Balance 45 49 52 9

Empow. HR IR Average Days at Closure as of August 5, 2020 Empow. HR IR Average Days at Closure Priority Category May June July Critical 2 3 2 Non Critical 9 22 15 10

Completed Empow. HR IR Totals as of August 5, 2020 Completed Empow. HR IR Totals – 2020 223 – 2019 377 11

web. TA IR Statistics as of August 5, 2020 Number of IRs May June July Beginning Balance 41 47 48 Received 15 16 13 Closed 9 15 16 Ending Balance 47 48 45 12

web. TA IR - Average Days at Closure as of August 5, 2020 Priority Category February March April Critical 0 0 0 Non Critical 22 79 29 13

web. TA IR Summary as of August 5, 2020 • Completed web. TA IR Totals – 2020 91 – 2019 272 14