USAIDFUNDED SECTOR REFORM AND UTILITY COMMERCIALIZATION SRUC EDM

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USAID-FUNDED SECTOR REFORM AND UTILITY COMMERCIALIZATION (SRUC) EDM COMMERCIAL LOSS REDUCTION EFFORTS COMMERCIAL METERING

USAID-FUNDED SECTOR REFORM AND UTILITY COMMERCIALIZATION (SRUC) EDM COMMERCIAL LOSS REDUCTION EFFORTS COMMERCIAL METERING STRATEGY & ROAD MAP SLIDE DECK

DIAGNOSTIC SUMMARY

DIAGNOSTIC SUMMARY

We defined the focus of our analysis: the “meter-to-cash” value chain within the context

We defined the focus of our analysis: the “meter-to-cash” value chain within the context of the full revenue cycle We assessed the maturity levels of the value chain processes We recommended 21 high-level interventions We summarized our diagnostic concerns

Metering Procurement Data Capture Management Meter Installation Meter Reading Key Mature Medium Weak Meter

Metering Procurement Data Capture Management Meter Installation Meter Reading Key Mature Medium Weak Meter Control & Inspection Billing Data Collection Billing Issuance & Support Payment

THE STRATEGIC ROAD MAP APPROACH

THE STRATEGIC ROAD MAP APPROACH

Metering Procurement Data Capture Management Meter Installation Meter Control & Inspection Meter Reading Billing

Metering Procurement Data Capture Management Meter Installation Meter Control & Inspection Meter Reading Billing Data Collection Loss Analytics & Management Process Mapping of Strategic Initiatives 6. Meter Reading Process 3. Procurement & Supplier Qualification 5. Meter Asset Management Plan 4. Inspection Field Crew 2. Meter Specification Policy Definition 1. Design of a Loss Analytics & Management Capability 9. Develop a Policy for Community Education 8. Establish a Policy for Developing People 7. Integrated Customer to Network Information System Strategic Initiatives Linked to Meter-to Cash Value Chain Processes Value Chain Process with Weak Maturity Strategic Initiatives Linked to the entire Meter-to-Cash Value Chain Process with Medium Maturity Strategic Initiatives Linked to the Wider Revenue Cycle Strategic Initiatives Linked to the Full Enterprise Value Chain Billing Issuance & Support Payment

We depicted strategic initiatives in terms of their relative impact & effort to identify

We depicted strategic initiatives in terms of their relative impact & effort to identify the optimal sequencing: high impact-low effort, medium impact-effort & low impact-effort.

Scoring based on industry expertise with EDM validation Scale: 1 – initiative with less

Scoring based on industry expertise with EDM validation Scale: 1 – initiative with less impact 4 – initiative with significant impact

6 1 2 3 Outcome Areas 8 7 4 9 5

6 1 2 3 Outcome Areas 8 7 4 9 5

THE STRATEGIC ROAD MAP SUMMARY

THE STRATEGIC ROAD MAP SUMMARY

Revolving The capability needs to be reinforced over time in a revolving way Focus

Revolving The capability needs to be reinforced over time in a revolving way Focus on weak commercial metering processes Impacts go beyond the meter-to -cash value chain

METER TESTING LABORATORY SUMMARY

METER TESTING LABORATORY SUMMARY

Type-testing Lab Accelerated Life Test Lab Portable Equipment To assess the functioning of the

Type-testing Lab Accelerated Life Test Lab Portable Equipment To assess the functioning of the meters within the pre-specified metrological conditions, specially metering errors To assess the functioning of the meter when subjected to stress conditions (temperature, humidity, vibration, tension, etc. ) To conduct tests of power parameters such as consumption levels, active & reactive power, harmonic measurement & calibration errors, amongst others