Unmet Needs and Disaster Case Management Presented by
Unmet Needs and Disaster Case Management Presented by Stephanie Brady and Carol Flores
2017 Disaster Leadership Team
Unmet Needs Committee Overview Bring together people dedicated to ensuring the successful recovery of your community Develop Resources for individual unmet needs Work with local government and disaster organizations to assess needs Work with the Disaster Case Managers within the Disaster Case Management System to verify and fund unmet disaster-related needs Provide resources to Disaster Case Managers to support their processes Provides community education about disaster mitigation, duplication of benefits, contractor fraud, insurance, FEMA, housing, etc.
Resource Development Financial Assistance for Housing and Utility Deposits Locate options for quality used or inexpensive new household items Second-hand stores National chain donations (mattress, furniture, etc. ) Warehousing donations Resource Handouts Childcare Housing Employment Financial Assistance
Survivor Workshops Understanding the Disaster Case Management and FEMA assistance process A Home of Your Own Workshops Recovery After a Disaster: The Family Financial Toolkit Disaster Preparedness Why Should I Worry About Duplication of Benefits? Avoiding Contractor Fraud The Importance of Insurance
Unmet Needs Committee Best Practices Disaster Resource Coffees for Case Management Warehouses (Points of Distribution) Multi-Agency Resource Center and FEMA Temporary Housing Resource Center (One-Stop Shop) FEMA Registration Options Survivor Workshops Developing Options for Long-Term Community Improvement (Circles Joplin, One Joplin, etc. ) Tracking Statistics Planning for the Future
Working Together Unmet Needs Committee + Disaster Case Management + Other LTRG Committees = Successful Individual Recovery
Typical Case Flow Survivor Requests Assistance from a DCM verifies need and duplication of benefits DCM uses available resources to meet any disaster-related unmet needs of the survivor DCM determines need for additional financial assistance for the survivor DCM requests financial assistance from the Unmet Needs Committee on behalf of the survivor Unmet Needs committee approves or denies request If approval, Unmet Needs provides financial assistance in a short timeframe
Disaster Case Management DEFINITION: Disaster Case Management is a time-limited process by which a skilled helper (Disaster Case Manager) partners with a disaster affected individual or family (Client) in order to plan for and achieve realistic goals for recovery following a disaster. This comprehensive and holistic Disaster Case Management approach to recovery extends beyond providing relief, providing a service, or meeting urgent needs. NVOAD Disaster Case Management Guidelines
Disaster Case Management ROLE OF THE CASE MANAGER: The Disaster Case Manager serves as a primary point of contact, assisting the Client in coordinating necessary services and resources to address the client’s complex disaster recovery needs in order to re-establish normalcy. Disaster Case Managers rely on the Client to play an active or lead role in their own recovery. NVOAD Disaster Case Management Guidelines
Disaster Case Management What has not been mentioned yet?
Disaster Case Management For whom do disaster case managers work?
Disaster Case Management Linking disaster case management and recovery resources What is the value of solid case management to recovery funders? What is the value of solid case management for survivors in terms of recovery resources? What is the harm in publicly messaging a link between DCM and specific recovery resources?
Resources Disaster Leadership Team—www. thedlt. org Jasper County (JOPLIN) COAD Disaster Resources— www. jaspercountycoad. org Texas Long Term Recovery Guide www. dps. texas. gov/dem/documents/recovery/Long. Term. Recovery. Gui de. pdf Corporation for National and Community Service (CNCS) www. nationalservice. gov Disaster. Assistance. gov www. disasterassistance. gov National Voluntary Organizations Active in Disaster (National VOAD) www. nvoad. org
- Slides: 18