University of South Africa Pretoria South Africa Click

University of South Africa – Pretoria South Africa

Click to add Student Reach title • UNISA registers between three (350 000) - and four hundred thousand students per annum. • Examinations spread across 270 centres nationally (including 32 correctional services facilities) and 130 international venues • 2600 examination papers with about 1, 2 m copies of such papers. • The quantum of assignments received per annum is in the range of 6 to 7 million. • Conduct about 90 graduation ceremonies per 3 annum.

• • 4 Library Click to Facilities add title and Resources 13 Libraries in South Africa and 1 in Ethiopia 2 Mobile Libraries serving rural areas Over 2, 829 994 items Over 150 000 e-books titles (individual e. Books purchased & e. Book subscriptions) Over 100 000 e-journal titles Well established Institutional Repository Comprehensive Library App / service on mobile devices Integrated information services on My. Unisa

Partnerships with Public Libraries and Click to add title Correctional Services • Public Library partnerships with 27 municipalities/metros in South Africa and 2 more in Ethiopia • a footprint of 110 Public Library Branches from these partnerships • Correctional Services – 15 Prisons 5

General Services Click to add title • Memberships, reference, browsing, search and lending services in all libraries • Inter. Library Loans • Postal / Courier lending service • e-Reserves • Archives Services • Audiovisual/Music Library • Customer Training in various formats • Partnerships / access to other libraries • Personal/Search Librarian Services 6

Services: Personal/Subject Librarian Click to add title • Alerting and current awareness services, • information needs profiles, advanced subject searches, • client training (including training on resources, tools, citation analysis, citation impact and analysis, etc), • research support services, tools and workshops, • e-visibility, • develop Libguides, podcasts and departmental websites, contribute to my. Unisa academic module sites, 7 •

Services: Information Search Librarian Click to add title • Online information search requests • Undergraduate students 8

Lockdown Axis: e. Resources usage July 2019 Click to add title vs 2020 services provided as per ODe. L Jan - July 9 2019 2020 E-book full test download 102, 755 422, 685* E-resources Downloads 1, 757, 402 2, 060, 245* Unisa. IR 2813400 2051996** Content. DM 7483 12867 E-reserves 166558 228669 African Digital Library 80417 140243** Circulation 258211 73, 283

What lesson is learnt? Click to add title • “You won’t get tomorrows job with yesterdays skills” • Dick Van Dyke TV Episode in 1965 – sign was seen on a wall 10

Opportunities: Teaching and Learning & Click to add title Research & Innovation • 24/7 access to online resources (e-journals, ebooks, databases) • E-reserves - additional Electronic Reserves material to replace unavailable physical recommended books; • Lib. Guides linked to my. Unisa for information access 11 • Library APP used to provide access to students

Opportunities: Teaching and Learning & Click to add title Research & Innovation • Update on available eresources made available on Social Media • Online search requests were provided throughout lockdown • Online training provided via Microsoft Teams (Postgraduate/Researchers): format one- onone/group training 12 • Learning new skills

Challenges to academic program Click to add title • Lending and returning of books • South African Post Office not able to deliver/return books • Accumulation of overdue fines for books • Mobile Busses services not available in Polokwane and Western Cape • Onsite delivery of physical books • Public Libraries partnerships affected • Services to Department of Correctional Services affected 13 • Book Suppliers/Publishers affected by global

Challenged Services: Mitigation strategies Click to add title • Fines issued on books waived • Global extensions of books in possession of students implemented 14

Thank you 15