UNITE MESSAGING SUITE Presentation Messaging PL000017 r 5

UNITE MESSAGING SUITE » Presentation: Messaging | PL-000017 -r 5 | Oct 18, 2011 © Ascom Verticals TOC

KEY ATTRIBUTES High Availability § An appliance-based, integration platform Ease of Use § Software pre-loaded, plug & play approach Smart Integration § Implementations across multiple vertical markets from healthcare to industry Business Agility § Deliver adaptable and forward-thinking workflow improvements Maximize Investment § Leverage service integration with current information systems Flexibility § Easily supports custom application design & implementation Presentation: Messaging | PL-000017 -r 5 | Oct 18, 2011 © Ascom 2

ASCOM DELIVERS ROI “ 40% of Return On Investment (ROI) for handset mobility is derived through information system integration & messaging. ” X-Future Consulting Presentation: Messaging | PL-000017 -r 5 | Oct 18, 2011 © Ascom 3

PROFESSIONAL MESSAGING Smart Integration with Nurse Call System, Patient Monitoring, Lab, Radiology KEY CHARACTERISTICS § Prioritized to ensure most critical message is always presented first § Alert tones defined by IEC 60601 -1 -8, default or customized tones/melodies (messages/phone call) controlled by Centralized Management § Colored messages for quick visual priority identification § Message displays instantly with large font § Context sensitive soft keys and associated actions § Instant notification while on active call § Escalation § Supervision § Fault handling Presentation: Messaging | PL-000017 -r 5 | Oct 18, 2011 © Ascom 4

PROFESSIONAL MESSAGING FOR HOSPITALS Information Systems Integration Framework Nurse Call & Patient Monitoring Events VTACH, Code Blue Laboratory Critical Value Notification Radiology Abnormal Call Reports Order Entry & ADT Order Requisitions Building Mgmt Alarms, Out of Band Alerts Security Mgmt Fire Alarm, Infant Abduction Integration Framework Off-site Carrier Devices Off-site Carriers On-site Carrier Devices Web Browser User-based Text Messages Email SMTP Messaging Presentation: Messaging | PL-000017 -r 5 | Oct 18, 2011 © Ascom On-site Carriers 5

WIDE RANGE OF CONNECTIVITY OPTIONS Information Systems APIs XML ESPA Escalations Routing OAI TAP SMTP SERIAL RELAYS TAP Surveillance SMTP TCP/IP Surveillance SERIAL RELAYS HTTP TCP/IP HL 7 OPC XML-based Open Application XML Protocol Fault Handling Management CIPS SNPP Mobile / Wireless Devices Presentation: Messaging | PL-000017 -r 5 | Oct 18, 2011 © Ascom 6

[ IP-DECT & Vo. Wi. Fi ] SOLUTION ARCHITECTURE LAN Information Systems connecting to Unite Messaging Suite Wireless Infrastructure H. 323 / SIP Unite IEEE 802. 11 a/b/g/n WLAN Access Points Ascom Wi. Fi Handset Ascom Unite Connectivity Manager H. 323 / SIP Telephony Infrastructure Public Telephony Network PSTN Unite H. 323 / SIP Ascom BS 330 Base Stations H. 323 / SIP PBX TDM, IP-PBX, Analog Ascom IP-DECT Access Points Unite Ascom IP-DECT Gateway Ascom DECT Handsets T 1 Vo. IP Gateway Presentation: Messaging | PL-000017 -r 5 | Oct 18, 2011 © Ascom 7

ASCOM UNITE SOLUTION Unite. CM Integrations § § § Patient Monitoring Nurse Call Laboratory Radiology Building Mgmt. Information Systems Presentation: Messaging | PL-000017 -r 5 | Oct 18, 2011 § § § System Management Device Licensing Duty Assignment Event Handling Escalation Reporting 2 -way Interactive Messaging/Alerts © Ascom Device Interfaces § § § Wireless Phones Smart. Phones LED Boards Pagers Tablets Display Devices 8

ASCOM REPORT MANAGER § Produce call logging reports from T 1 Vo. IP Gateway and Unite alarm and message activity § Audit trail of message history § Generate commonly used report templates with graphics § Mean-, peak traffic and traffic over time § Customize titles, fields, column descriptions, etc. § Perform precise root-cause analysis § Manage multiple reports from single software client § Utilizes SQL* to support customized report development. Presentation: Messaging | PL-000017 -r 5 | Oct 18, 2011 © Ascom *SQL software not included. 9

ASCOM REPORT MANAGER Presentation: Messaging | PL-000017 -r 5 | Oct 18, 2011 © Ascom 10

NETPAGE – WEB-BROWSER BASED MESSAGING § Send text messages directly from web browser to on-site and off site mobile devices § Send text messages to a single device or groups § Create pre-defined groups or work teams § Define and store canned messages § Assign priority to messages § Ability to force acknowledgement of message receipt § Review who has acknowledged and message history § Erase previously sent messages Presentation: Messaging | PL-000017 -r 5 | Oct 18, 2011 © Ascom 11

DUTY ASSIGNMENT CLIENT Summary of Assignments Save Mode (Normal/Auto) Unassigned Event Notification Available Events Available Levels Defined Locations Available Users Presentation: Messaging | PL-000017 -r 5 | Oct 18, 2011 Activates Assignments © Ascom Assigned Users 12

UNITE DELIVERS VALUE TO ALL VERTICALS § Messaging & alerts to all types of devices, on or off-site § Quicker response to critical information § Delivery receipt & acknowledgement providing an audit trail § Timely response to critical messages thru automatic escalation § Eliminates noise inherent in overhead paging § Secure, safe and reliable messaging § Positive impact on workflow & productivity Presentation: Messaging | PL-000017 -r 5 | Oct 18, 2011 © Ascom 13