Unit6 Introduction to ECommerce Prepared By Prof H

Unit-6 Introduction to E-Commerce Prepared By: -Prof H. M. Patel

Introduction to E-Commerce. • Commerce means the exchange of products and services between business groups and individuals. • Commerce or trade can be seen as one of the essential activities of any business. • Electronic commerce (e-commerce) uses information and communication technology to enable the external activities and relationships of the business with individuals, groups and other businesses • Electronic commerce involves interactive marketing process and payment processes on WWW

Scope of Electronic commerce(e-commerce) • The e-commerce transactions can be either buy -side e-commerce or sell-side e-commerce. • Both types of e-commerce are relying on Internet technologies.

1. Buy-side e-commerce • Buy-side e-commerce refers to transactions to procure resources needed by an organization from its suppliers i. e. , e-commerce transactions between a purchasing organization and its suppliers. • Examples of buy-side e-commerce activities are product discovery, product evaluation, terms negotiations, order placement, order tracking, order payment, product service and support. 2. Sell-side e-commerce • Sell-side e-commerce refers to transactions involved with selling products to an organization’s customer i. e. , e-commerce transactions between a supplier organization and its customer. • Examples of sell-side e-commerce are market research, market stimulation, terms negotiations, order receipt, order selection, order billing, payment, delivery, customer service and support.

Essential IT Services for e-commerce The information technology services required for Electronic commerce are: • 1. Internet • 2. Intranets • 3. extranets E-commerce is mainly supported by following IT services: • 1. Electronic mail • 2. Electronic fund transfer • 3. Electronic Data Interchange (EDI) • 4. Credit cards • 5. Smart cards

Transactions on E-Commerce. • 1. B 2 C E- Commerce • 2. B 2 B E-Commerce • 3. C 2 C E-Commerce

B 2 C E- Commerce

B 2 B E-Commerce

C 2 C E-Commerce

Requirement of security on E-Commerce.

Secure Electronic Payments / Electronic Payment Processes

Requirements for security system • 1. Authentication • 2. Privacy and confidentiality • 3. Integrity (Not be Correpted) • 4. Non-repudiability (Not Let Send msg) • 5. Availability

Secure Electronic Transaction (SET)