UNIT 4 WORKER EMPLOYEE INVOLVEMENT AND PARTICIPATION Learning
- Slides: 12
UNIT 4 WORKER / EMPLOYEE INVOLVEMENT AND PARTICIPATION
Learning Outcomes After studying this unit, the student should: • Evaluate the underlying reasons for introducing worker participation • To analyse the various forms that employee participation in an organisation may assume • Determine what is required to ensure the success of employee involvement in the organisation • Analyse workplace forums and the law relating to them.
What is employee involvement? • Concept used to describe a set of practices aimed at improving the quality of life of employees in an organisation • Aims at increasing input of members in decision making that affect production.
Four key elements affecting employee involvement • Power-empower employees to make work related decisions • Information-employees to have enough information to make meaningful decisions • Knowledge and skills- organisation to provide training and development to improve skills • Rewards- to motivate; provide feelings of selfworthy and accomplishment (Performance bonuses)
Effects of employee involvement • Improved communication • Improved productivity • Improved capabilities • Improved coordination among departments Above primary effects Secondary effects below - Employees well-being and satisfaction - Attraction and retention - Improved productivity - Improved employee motivation
Employee Involvement Applications • Parallel Structures - Applied in bureaucratic organisations with ill defined and complex problems - Also referred to as ‘’collateral structures, ’’ ‘’dualistic structures, ’’ and ‘’shadow structures. ’’ - Provide members with alternative setting free from the formal organisational structure and culture to facilitate problem solving and change and act in new ways
Two types of parallel structures • Cooperative union – management projects and, • Quality circle intervention - Employees involved in above parallel structures make suggestions only and proposals only - Managers still make decisions - Managers make implementation decisions - Work well in organisations with no history of worker participation, endemic of top to down management approaches
Steps to be followed • Step 1: define purpose and scope • step 2: form steering committee • Step 3: Communicate with organisation members • Step 4: Create forums for employee problem solving • Step 5: Address the problem and issues • Step 6: Implement and evaluate the changes
TQM Focuses on process and quality improvement Increases knowledge and skills Provides relevant information to employees Pushes decision making downwards in organ. & ties rewards with performance • TQM aligned with overall business strategy • Attempts to make business focus towards continuous quality improvement • •
Deming –originator of TQM • Guidelines for effective application of TQM on page 79 • Steps of TQM page 80
High Involvement Organisations • Create organisational conditions that support high levels of employee participation • FEATURES /CHARACTERISTICS OF HIOs - Flat lean organisation structures - Job designs - Career systems - Open information systems - Selection - Training - Reward systems - Personnel policies - Physical layouts that support team structures and reduce status differences and promote equality among members
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