Unit 2 Leadership and Teamwork in the Public

Unit 2: Leadership and Teamwork in the Public Services Paul Meares

Unit 2: Leadership and Teamwork in the Public Services • Unit Rationale • Public services operate in teams within structured hierarchies. In order to operate effectively in these environments there is a need for all service members to understand the needs and practice of team working and leadership skills and attributes.

Unit 2: Leadership and Teamwork in the Public Services • The aim of this lesson is to introduce the learner to the Unit Outcomes and to start Outcome 1: • Outcome 1 Understand the styles of leadership and the role of a team leader • Outcome 2 Be able to communicate effectively to brief and debrief teams • Outcome 3 Be able to use appropriate skills and qualities to lead a team • Outcome 4 Be able to participate in teamwork activities within the public services • Outcome 5 Understand team development.

Unit 2: Leadership and Teamwork in the Public Services • • • • P 1 describe the different leadership styles used in the public services P 2 identify the role of the team leader in the public services [IE 3] P 3 brief and debrief a team for a given task P 4 carry out a team task using the appropriate skills and qualities [TW 5] P 5 describe the different types of teams that operate within a selected public service P 6 participate in team activities [TW 1] P 7 explain how team building leads to team cohesion in the public services, with reference to relevant theorists. M 1 compare the different leadership styles used in the public services M 2 brief and debrief a team for a given task using effective communication M 3 effectively lead a team task using the appropriate skills and qualities M 4 appraise own performance in team activities M 5 analyse the impact of good and poor team cohesion on a public service, with reference to relevant theorists. D 1 evaluate the effectiveness of different leadership styles used in the public services D 2 evaluate own ability to lead a team effectively D 3 evaluate team members’ performance in team activities.

Unit 2: Leadership and Teamwork in the Public Services • At the end of the session the learner will be able to: • Define leadership • Identify the styles of leadership • Compare and evaluate different leadership styles

Unit 2: Leadership and Teamwork in the Public Services All Students Most Students Some Students Develop a definition of leadership. Identify similarities between leadership styles. Evaluate different leadership styles. Explain at least 6 different styles of leadership. Identify differences between leadership styles. Working as an individual. Take part in leadership task. Working in pairs. Working with the group to take part in a task.

Unit 2: Leadership and Teamwork in the Public Services Embedding Equality and Diversity Link to workplace and Overseas Travel Think about the following topics and how this will affect individuals. How will the topics affect individuals in the workplace. Try to highlight and bring the topics listed below out during the lesson. Age, Gender, Sexual orientation, Religion, Illnesses, Medical conditions, Physical ability, Money/finance, Ethnic background, Comprehension of English and Maths, Ability to communicate(deaf, blind, foreign language).

Unit 2: Leadership and Teamwork in the Public Services • What is leadership? • Your ideas and definition • Split into equal groups to come up with a clear definition

Unit 2: Leadership and Teamwork in the Public Services • Outcome 1 : Understand the styles of leadership and the role of a team leader.

Unit 2: Leadership and Teamwork in the Public Services Team Leadership • Anyone can be a team leader • As long as they are: – Interested/ willing – Can offer support/ motivation – Understand others • These will make a strong leader • The role of leader may be rotated amongst members • Different leaders may have different styles

Unit 2: Leadership and Teamwork in the Public Services • Communication task: • Design a code related to the alphabet using symbols/numbers. • Send a coded message to another member of your group. • Agree on a set of acceptable principles. • Agree on a set of rules. • Deliver you message and code key.

Unit 2: Leadership and Teamwork in the Public Services • Task • You are to design a code that represents different letters of the alphabet. • Your code will be your key. • You will then send a message to a class mate giving them your key. • They will decode your message. • Ie: A=0, B=2, C=3, D=4 • Coded message 204

Unit 2: Leadership and Teamwork in the Public Services 4 Styles of Leadership • Authoritarian • Bureaucratic • Democratic • Laissez-faire

Unit 2: Leadership and Teamwork in the Public Services Authoritarian • Leader is in charge • Instructions are given with no negotiation (orders are obeyed) • Good for high pressure situations • Can be seen in: • Armed Services • Emergency Services • https: //www. youtub e. com/watch? v=OGn o. L 7 -v 1 Sw

Unit 2: Leadership and Teamwork in the Public Services Bureaucratic • Based on adhering to rules and authority (by the book) • Leaders are empowered by the office they hold • Promotion is offered on the basis of following rules • http: //study. com/academ y/lesson/what-isbureaucratic-leadershipdefinition-examplesdisadvantages. html

Unit 2: Leadership and Teamwork in the Public Services Democratic • Members are included in decision making, however leader has final say • Members are given all information • It allows expertise to be shared • Can be a slow process • Can be seen in: – British Government – Local Authorities – Some emergency services – http: //study. com/academy/lesson/what-is-democraticleadership-definition-advantages-disadvantages. html

Unit 2: Leadership and Teamwork in the Public Services • • • Laissez-faire Hands off approach Leaves people to their own devices Good when team are well trained and motivated Lack of discipline may slow things down Can be seen in: – Specialist units (forensics) – http: //study. com/academy/lesson/the-laissez-faireleader. html

Unit 2: Leadership and Teamwork in the Public Services Transactional • • • The transactional leader works through creating clear structures whereby it is clear what is required of their subordinates, and the rewards that they get for following orders. Punishments are not always mentioned, but they are also well-understood and formal systems of discipline are usually in place. The early stage of Transactional Leadership is in negotiating the contract whereby the subordinate is given a salary and other benefits, and the company gets authority over the subordinate. When the Transactional Leader allocates work to a subordinate, they are considered to be fully responsible for it, whether or not they have the resources or capability to carry it out. When things go wrong, then the subordinate is considered to be personally at fault, and is punished for their failure (just as they are rewarded for succeeding).

Unit 2: Leadership and Teamwork in the Public Services Transformational • • People will follow a person who inspires them. A person with vision and passion can achieve great things. The way to get things done is by injecting enthusiasm and energy. Transformational Leadership starts with the development of a vision, a view of the future that will excite and convert potential followers. This vision may be developed by the leader, by the senior team or may emerge from a broad series of discussions.

Unit 2: Leadership and Teamwork in the Public Services People Orientated • This is the opposite of task-oriented leadership. With peopleoriented leadership, leaders are totally focused on organizing, supporting, and developing the people in their teams. It's a participative style, and it tends to encourage good teamwork and creative collaboration. • In practice, most leaders use both task-oriented and peopleoriented styles of leadership.

Unit 2: Leadership and Teamwork in the Public Services Task Orientated • Highly task-oriented leaders focus only on getting the job done, and they can be quite autocratic. They actively define the work and the roles required, put structures in place, plan, organize, and monitor. However, because task-oriented leaders don't tend to think much about the well-being of their teams, this approach can suffer many of the flaws of autocratic leadership, with difficulties in motivating and retaining staff.

Unit 2: Leadership and Teamwork in the Public Services Leadership styles • • Appropriate style for the situation? What styles are used in the uniformed public service? Skills required in Leadership: Teamwork, communication, trust, loyalty, leadership, problem solving, compassion, knowledge and understanding.

Unit 2: Leadership and Teamwork in the Public Services • • • Group to be split into three equal teams: Outdoor timed tasks: Rope square Puzzle Tent

Unit 2: Leadership and Teamwork in the Public Services • Now that you have completed the tasks you are to: • P 1 describe the different leadership styles used in the public services • P 2 identify the role of the team leader in the public services [IE 3] • M 1 compare the different leadership styles used in the public services • D 1 evaluate the effectiveness of different leadership styles used in the public services

Unit 2: Leadership and Teamwork in the Public Services • • What have you learned today? How could you use what you have learned? What would you change? What could you develop further?