Unit 14 The Civil Service English for Public

Unit 14 The Civil Service English for Public Administration IV Snježana Husinec, Ph. D. , shusinec@pravo. hr

The Civil Service - introduction What is a civil service? Where are civil servants employed? What qualifications do civil servants need? What are, in your opinion, the basic values of a democratic civil service?

Civil servant vs. Public servant Civil servant = državni službenik Public servant = javni službenik = a bureaucrat hired by the government to work for the civil service (državne službe) = an elected or appointed member of the government for social or public services (javne službe) public administation courts ombudsmen … (Civil Servants Act = Zakon o državnim službenicima) education health care Social care … (Institutions Act = Zakon o ustanovama)

The civil service • a sector of government or an international agency composed mainly of career bureaucrats hired on professional merit • qualifications and skills of employees are of importance • the institutional framework which enables the governments to employ the best people • work on projects put forward by their governments (regardless of their political affiliation) • the civil service is regulated by statutes, laws, or regulations

Fundamental values 1) MERIT – the recruitment is based on merit 2) EQUALITY – anyone can participate in the competition to occupy posts, if they meet the requirements established for the position in question - Once employed in the civil service, the system of evaluation and sanctioning is comparable for all functionaries 3) IMPARTIALITY – guarantees that the civil servants whould maintain a neutral position toward political parties - all applicants should be given equal opportunities - they should provide the same attention and quality in the services offered to citizens

The recruitment system CIVIL SERVANTS = career public servants - can be employed at any level of government - regulated by laws or statutes remain separate from other public employees THE RECRUITMENT SYSTEM – establishes the selection procedures for a position of a civil servant; determines - if contest is public or closed - the type of exams and study guides - the type of interviews - requisite profile and academic qualifications, experienece - samples of work - personal references of candidates Establishes the contract under which they should be integrated into the public sector (salary, if a trial period, type of evaluation …)

The recruitment Steps in the recruitment procedure: 1) Revision of the applicant’s CV 2) Undergoing examinationa and psychometric tests 3) Submission to an interview Possibility to appeal the decision

Training Can be a) INITIAL EDUCATION – allows for the development of competences relevant to the post aspired to which had not be acquired during professional education b) CONTINUOUS EDUCATION – responds to - the demands of the public or - the modification or updating of the forms and procedures of the different administrations or - the incorporation of new values in the face of changes in organizational culture c) A COMBINATION OF BOTH

Evaluation • Seeks to identify strengths and weaknesses in public management • SANCTIONS + SALARIES, BONUSES SANCTIONS Verbal reprimands Permanent removal from the post - Assessment of performances - a relation between salaries or the bonuses in relation to the goals set, and to outstanding performance

Evaluation Leads to increase in - efficiency - effectiveness - better planning - clear focus on results

Promotions • HORIZONTAL mobility • VERTICAL mobility Exchange of knowledge is encouraged!

Vocabulary practice I Find the English equivalents for the following Croatian terms and expressions. 1. pripadnost (nekoj) političkoj opciji = 2. poštivanje normi = 3. učvršćivanje demokratskih vrijednosti = 4. imati / dobiti radno mjesto u javnoj službi = 5. sistem evaluacije i sankcioniranja = 6. radno zakonodavstvo = 7. sustav zapošljavanja = 8. neophodan profil i akademske kvalifikacije = 9. relevantnost evaluacija = 10. jake i slabe točke u javnom upravljanju = 11. verbalni ukor = 12. trajno udaljavanje s radnog mjesta 13. evaluirati radni učinak = 14. probni rok =

Vocabulary practice II Match verbs with nouns and translate into Croatian. to hire all applicants the same opportunities to grant to the requirements of the different posts to subscribe a neutral postition to submit to a post to maintain the requirements to aspire to a contract to meet decisions to remain adapted on professional merit to appeal to an interview

Vocabulary practice I - Key Political affiliation Observation of the norms Strenghtening democratic values Occupy public posts The system of evaluation and sanctions Labour legislation The recruitment system Requisite profile and academic qualifications Pertinentce of the evaluations Strengths and weaknesses in public management Verbal reprimands Permanent removal from the post Evaluating performance Trial period

Vocabulary practice II - Key to hire on professional merit to meet the requirements to maintain a neutral postition to grant all applicants the same opportunities to subscribe to a contract to submit to an interview to appeal decisions to remain adapted to the requirements of the different posts to aspire to a post

Part Two From Civil Service Competency Framework 2012 -2017 • Read the text and summarize the tasks and competences as required in exercises III, IV and V on p. 110.