Unconscious Bias Catriona Lander Lander Leadership and Consulting
Unconscious Bias Catriona Lander, Lander Leadership and Consulting Adapted and revised from presentation materials provided by Mahin Rashid, Presidents Group
Bias exists in all of us. If you have a brain, you have bias. Lander Leadership & Consulting, 2018 2
Video: Respect and inclusion at Deloitte Lander Leadership & Consulting, 2018 3
Perceptions and Awareness OUR FEELINGS & BELIEFS ABOUT THOSE EXPERIENCES OUR EXPERIENCES A S S U M P T I O N S OPINIONS Our Window on the world (our perception) DECISIONS = A T T I T U D E S FORM OUR BELIEFS, BIASES & ATTITUDES Choices Actions Results Lander Leadership & Consulting, 2018 4
How Do Biases Affect Us? 1. Our Perception – how we see people and perceive reality. 2. Our Attitude – how we react towards certain people. 3. Our Behaviours – how receptive/friendly we are towards certain people. 4. Our Attention – which aspects of a person we pay most attention to. 5. Our Listening Skills – how much we actively listen to what certain people say. 6. Our Micro-affirmations – how much or how little we comfort certain people in certain situations. Lander Leadership & Consulting, 2018 5
What are some biases you might have specific to hiring people with disabilities? Are they serving/supporting you to be successful? Lander Leadership & Consulting, 2018 6
Types of Bias 1. Similarity Bias 2. Distance Bias 3. Safety Bias 4. Experience Bias 5. Efficiency Bias Lander Leadership & Consulting, 2018 7
Similarity Bias Lander Leadership & Consulting 8
Distance Bias Lander Leadership & Consulting 9
Safety Bias Lander Leadership & Consulting 10
Experience Bias Lander Leadership & Consulting 11
Efficiency Bias Lander Leadership & Consulting 12
Spot the Potential Bias Interview for Learning & Development Consultant Good morning team, As you know we are hiring for a new consultant for our learning and development team. As we are a small team of learning experts, and all been at this organization for some time, I would like us all to be on the panel. I think having us all represented will be the best way to see if these candidates will be a good cultural fit for our organization. I have reviewed all the resumes and shortlisted 5 applicants. They are all based in Vancouver, so it should be easy to bring them in for an interview. Michelle, if you can please see me and I will give you the shortlist to contact. We are only available as a team on Tuesday – so all interviews will be conducted that day. Any candidate unable to make it, unfortunately won’t be in the running, as we need to make a quick decision. Thank you for your time! John Director, Learning & Development Lander Leadership & Consulting 13
Spot the Potential Bias Interview for Learning & Development Consultant Good morning team, As you know we are hiring for a new consultant for our learning and development team. As we are a small team of learning experts, and all been at this organization for some time, I would like us all to be on the panel. I think having us all represented will be the best way to see if these candidates will be a good cultural fit for our organization. I have reviewed all the resumes and shortlisted 5 applicants. They are all based in Vancouver, so it should be easy to bring them in for an interview. Michelle, if you can please see me and I will give you the shortlist to contact. We are only available as a team on Tuesday – so all interviews will be conducted that day. Any candidate unable to make it, unfortunately won’t be in the running, as we need to make a quick decision. Thank you for your time! John Director, Learning & Development Lander Leadership & Consulting 14
Easy Tips to Mitigate Bias 1. In meetings – pick hats to wear. 2. Be aware of your bias and tell a team member. Hold each other accountable. 3. When making a big decision – consider who has a voice at the table. Lander Leadership & Consulting, 2018 15
Brainstorm: How else can we mitigate our biases? Lander Leadership & Consulting, 2018 16
Something to think about: Lander Leadership & Consulting, 2018 17
Some Resources: www. accessibleemployers. ca (The Presidents Group) Diversity, Inclusion & Respect - Province of British Columbia https: //www 2. gov. bc. ca/gov/content/careers-myhr/. . . bc. . . /diversityinclusion-respec • Diversity & Inclusion Resources - AMSSA https: //www. amssa. org/resources/quicklinks-resources/diversityinclusion-resources/ Diversity & Inclusion – sparc bc www. sparc. bc. ca/social-policy/diversity-inclusion/ Diversity and Inclusion in Action - Inclusion BC inclusionbc. org/conference-2015/diversity-and-inclusion-in-action/ Lander Leadership & Consulting, 2018 18
Thank you. Lander Leadership & Consulting, 2018 19
- Slides: 19