Umbrella Status of the Umbrella Friendly user phase

Umbrella Status of the Umbrella Friendly user phase and the next steps 1 Björn Abt - Swiss. FEL PSI 05. 06. 12

Umbrella Friendly user phase Retrospective • • • A friendly user phase was held to allow a few hand-selected users to test certain aspects of the Umbrella system. We asked 54 people to join this phase and got replies from 32 of them who were willing to try it. 25 out of the 32 users filled out the questionnaire. The users had two months to fulfill this phase. In general there was very positive feedback except for some statistical spikes. We received valuable feedback on what we need to improve: – Logout must be implemented (!) – More user guidance – “make all things simpler; the simplest, the easiest to use” 2 Björn Abt - Swiss. FEL PSI 05. 06. 12

Umbrella Friendly user phase Results: Umbrella general statistics Unique visitors 71 Number of visits 138 Pages 4719 Hits 21205 Unique SAML 2 logins 219 Umbrella reception (Scale of 1 -10, 10 is best) 3 Answers between 8 and 10 (total) 60 % Answers of 6 and above (core) 80 % Answers of 6 and above (linking) 75 % Answers of 6 and above (services) 65 % Björn Abt - Swiss. FEL PSI 05. 06. 12

Umbrella Productionalize Umbrella Thank you for your attention! 4 Björn Abt - Swiss. FEL PSI 05. 06. 12