- Slides: 19
UI Eligibility Training for Workforce Centers 04/14/2016
Potential Eligibility Issues
UI Eligibility • In order to be eligible for UI Benefits, job seekers must be: • • Able to Work Available for Work Actively Seeking Work Willing to Accept Suitable Work
Able to Work • The Job Seeker must be able to perform the duties of the jobs they are seeking; • The job seeker must have the capacity to complete the required functions of the jobs they are seeking; AND, • The job seeker must have the skills and training to complete the required functions of the jobs they are seeking
Available for Work • Job Seekers should not have any limitations that would prevent them from: • Applying for jobs; • Attending interviews; or, • Accepting a job Actively Seeking Work • Each contact on the Job Seeker’s Work Search Log is for a position they can and will accept if it is offered to them; and, • The required number of job contacts are made each week
Willing to Accept Suitable Work • The job seeker must be able to perform the duties of the jobs they are seeking; and, • They must have the capacity to perform the required functions of those jobs • The job seeker must be willing to accept a position that is offered to them if it is suitable work • UI determines whether an offer of employment is “suitable” in the case the customer declines it
Potential A&A Issues (Able and Available)
Able & Available 101 • Anything that interferes with the job seeker’s ability to work, availability to work, actively search for work and/or willingness to accept employment may result in a denial of UI Benefits • If you identify a potential A&A issue, think about: • What is the reason the job seeker is unable to seek and accept work? • How does this particular issue prevent them from being able and available for work? • Do ways exist for Workforce Representatives to address barriers to employment?
Documenting A&A Issues • • If you identify a potential A&A issue there are two possible ways to document it: • If it is identified or within the week of the RESEA appointment, use the A 0 screen to document • If it is identified outside the week of the RESEA appointment, enter a manual NE code For manual codes, please utilize subcodes: • NE – A 0 = potential eligibility issue related to RESEA • NE – R 0 = potential eligibility issue related to Links • NS – A 0 = no-show related to RESEA • NS – R 0 = no-show related to Links
Examples of A&A Issues School/Training • What School and during which dates? • Does the class schedule conflict with the hours the job seeker would work? • Potential Eligibility Note: “In school @ Den. Comm. Coll. 1/15/16 -5/15/16 during the day. Looking for office 9 -5 jobs. ” Medical • Does the job seeker have a medical condition that interferes with their being able and available? • Confidentiality is Key – UI investigates specifics • Potential Eligibility Note : “Medical issue that may interfere with work search. ”
Examples of A&A Issues • • • Transportation Current Employment What is the transportation issue? • Where is the job seeker working? • • Full or part time? • Is UI aware of the job? • Potential Eligibility Note : “Started F/T work on 1/25/16 at Employer. X. ” Has the job seeker considered all the options? Potential Eligibility Note : “No car, and no other transportation options. ” When did the job start?
Examples of A&A Issues Volunteer Work • What kind of volunteer work? • Does the schedule conflict with the hours the job seeker would work? • Potential Eligibility Note : “Volunteering at Denver Food Bank during the day. Looking for F/T office 9 -5 jobs. ” Care of Another Person • For whom is the job seeker caring? • Childcare included • Does that care interfere with seeking and accepting work? • Potential Eligibility Note : “Unavailable to work search because caring for child/parent/etc fulltime. ”
Examples of A&A Issues Commission Sales Self-Employment • Who is the employer? • What type of business? • When did the job start? • Is the job full or part time? • • Is UI aware of the job? Is the job seeker still looking for other work? • Potential Eligibility Note : “Self-employed in graphic design business since 1/15/16, not looking for other work. ” • Potential Eligibility Note : “Working F/T on commission since 1/15/16 at Employer. X, not looking for other work. ”
Examples of A&A Issues Officer of a Corporation • What position does the job seeker hold? • What is the Corporation? • Potential Eligibility Note: “Acting as paid Chairman of Board for Employer. X, not looking for other work. ” Other A&A Issues Please refer issues which, in your assessment, prevent the customer from being able and available to seek and accept work Unemployment Insurance provides qualified claimants with financial assistance while looking for work. Claimants must complete the requirements and respond to requests from UI in order to receive payment For each issue referred please include your assessment of how it prevents the job seeker from looking for and/or accepting a job in the notes. UI does not expect all of the information, but enough to know what questions to ask
Other Potential Eligibility Issues Job Refusal • The job seeker declined a bonafide job offer • • Job Separation • Whether the offer was bonafide is determined by UI, please refer all refusals The job seeker separates from employment, regardless of how long they worked • Potential Eligibility Note : “Reported job refusal on 1/15/16 from Employer X because pay was too low. ” Please refer any separation that hasn’t already been reported • Potential Eligibility Note : “Job separation – 1/1/161/31/16 Employer X. ”
It is important to refer all of these issues to the Division of Unemployment Insurance because the job seeker may be receiving monies they are not entitled to due to not meeting UI eligibility requirements. This may cause overpayments and unnecessary charges to employers.
When an Issue is Referred • • • The NE Code will set an issue for UI to investigate • The Deputy will follow up with the job seeker as necessary to investigate the issue A Deputy within UI will be assigned the issue The Deputy will review the issue within Connecting Colorado (NE Code comments as well as ES Notes) to determine the issue at hand • The information you provide in Connecting Colorado will assist the Deputy in their investigation and determination
In Summary • It is important that UI be notified of any potential eligibility issue: • • Job Refusal Job Separation Use an NE Code, with subcodes as necessary • • Able and Available (A&A) If within the week of, and related to, RESEA, use A 0 screen rather than manual NE Code UI will investigate the referred issue
Questions? For any additional questions, contact: Sue Rusch 303 -318 -9293 Sue. [email protected] co. us