UCAS and UK update Helen Thorne Director External

UCAS and UK update Helen Thorne Director, External Relations & Interim Director, Finance & Corporate Services

UCAS summary We inspire and facilitate progression in education through information and admissions services • Post-16 • Full-time undergraduate + conservatoires • Teacher training • Taught postgraduate Revenue of € 50. 7 million per annum • Application fees – € 29 for five choices • Capitation fees - € 25 per student placed • Commercial income (gift aided)

Undergraduate admissions 2016 • • • 718, 000 UG applicants 2. 8 million UG applications 535, 000 students accepted – a record high 72% got their first choice 7% take their insurance choice 12% accepted via Clearing • Student satisfaction with service 85%

External challenges Technical education and apprenticeships Changes in secondary education, new qualifications Falling numbers of 18 year olds, growth after 2020 Concern about value for money Teaching Excellence Framework More interventionist approach to social mobility Predictive analytics and big data – ethical and privacy issues • Brexit uncertainty • •

Internal changes New CEO, Clare Marchant – July 2017 New data collection and search services New analytical services Major investment in cybersecurity Service/platform integration Customer Relationship Management Marketing cloud – personal communications and marketing to students • Growing commercial business • •

What’s next? External: • New regulator for HE mxcv • Focus on graduate employment • Brexit • General Data Protection Regulation (GDPR) Internal: • New application service • Personalisation for students • Strategy refresh