U S General Services Administration GSA Fleet Services

U. S. General Services Administration GSA Fleet Services Card Program presented by Jessica Summerall and Brian Moseley

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Creating Connections Through Fleet Cards Helpful Rules of the Road Seamless Program Management Turnkey Driver Experience Resources

Saving Agencies Resources • • • Loss Prevention Team Smart. Pay® contract oversight OMBA 123 Appendix B compliance Fleet card audit support Data for reporting requirements (FAST) New technology and innovation Seamless Program Management

Everything You Need to Know Turnkey Driver Experience Tax exempt remind vendors Enter correct odometer readings One card per vehicle/ One driver ID per card Service for fueling issues and repairs under $100 GSA MCC/AMC for repairs or accident approvals over $100

Fuel and Service Anywhere 160, 000 Fueling locations in 95% of retail sites 80, 000+ Diesel sites 45, 000+ Maintenance locations with WEX swipe Turnkey Driver Experience 500, 000 Additional fuel/maintenance locations with WEXPay™, a virtual Master. Card provided via phone 3, 300+ Canadian retail fuel sites

WEXConnect App® (available on both Google Play® and i. OS Apps®) Turnkey Driver Experience

Benefits of Fleet Branded Cards Custom card controls Driver ID Level III Data Capture Master. Card Virtual Platform Turnkey Driver Experience

Fleet Cards Save Agencies Money Turnkey Driver Experience Fuel tax recovery of $12 million annually – Billed net of taxes - captured at the pump at time of sale – Billed net of taxes - fleet card provider recoups – Fuel taxes recaptured by GSA directly with states • Fleet card rebates $7 million annually • Discounts honored by major service providers • Ensuring expenses not included in your lease are billed to the correct agencies •

Turnkey Driver Experience The Mystery of Product Coding Pump or Register 1 Processor 2 Merchant bank 3 4 Fleet card

Helpful Rules of the Road The Dos and Don’ts Authorized Purchases Unauthorized Purchases Use fleet charge card matching the license plate of the vehicle you are driving Using the wrong vehicle’s fleet issued purchase card for a GSA Fleet leased asset card or agency Regular unleaded, self service fuel for GSA vehicle – alternative fuels as required Premium or full service fueling (unless required by state law) Immediately consumable items for vehicle (e. g. quart of oil, washer fluid, wipers) Maps, air fresheners, food, lottery tickets, alcohol, etc. Exterior Car Washes within local guidance Excessive car washes or details Mechanical repairs for GSA vehicle to which card is assigned Upgrading tires, accessories such as snow plows without prior approval from FSR

Helpful Rules of the Road The Fleet Card Hustle “Friends and family” Lost or stolen cards Skimming Phishing

Is this fraud or misuse? Day of Week TUESDAY TUESDAY WEDNESDAY WEDNESDAY Date Time 11/19/2019 11/19/2019 11/20/2019 11/20/2019 12 transactions within 24 hours Helpful Rules of the Road Time Diff 19: 12 19: 14 19: 19 19: 22 19: 26 19: 29 Odometer Tank Size 22, 273 50 0: 02 19, 391 50 0: 05 49, 859 50 0: 03 22, 500 50 0: 04 22, 500 50 0: 03 22, 500 50 Units 15. 6 13. 4 7. 6 14. 8 17. 5 27. 4 Merch Brand SUNOCO SUNOCO 11: 53 11: 55 12: 00 12: 03 12: 07 12: 10 22, 500 25, 469 22, 500 20, 616 0 50, 039 18. 1 17. 6 18. 9 20. 7 16. 8 15. 6 7 -ELEVEN 7 -ELEVEN 0: 02 0: 05 0: 03 0: 04 0: 03 50 50 50 Odometers all over the place Amount of gas pumped exceeds the tank capacity

How to Spot and Avoid Skimmers Helpful Rules of the Road

Protecting Your Fleet Cards • Agencies shall ensure accountability – know who had card and when • One card per vehicle – use the correct one • Keep your Driver ID/PIN confidential - do not write on/near the card • Secure cards when stored – don’t leave in vehicles or in places accessible to all – two lock system Helpful Rules of the Road

Everything Else You Need to Know Resources Driver Training Transaction Data Card Ordering

Replacement Fleet Cards • • Resources Once registered, login using your email and password Select “Fleet Card Replacement Ordering” Follow the instructions You are able to directly ship to either your default address or to a field location you enter • Cards ordered prior to 1: 00 pm EST should be received the next day via UPS depending on location

Fuel Use Report Resources

GSA Fleet Drive-thru Training Resources Fleet Card Driver Training

When in Doubt…Consult the Directions Resources

Contact Us Resources LPT@gsa. gov replacementcards@gsa. gov www. gsa. gov/fleetcard Presenters: Jessica. summerall@gsa. gov And Brian. moseley@gsa. gov

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