u Mobility Sales Presentation UNIVERGE Sphericall Opening Query

u. Mobility Sales Presentation UNIVERGE Sphericall

Opening Query ▐ Are you looking to monitor and reduce your cellular phone expense? l Replace older Wi-FI phones and cost thereof? l Record calls for regulatory and other purposes? l Are you spending a lot of money in roaming charges? Look at the Savings Opportunities ▐ Are you looking to make cellphones as part of corporate voice network? l Allow users to originate and receive calls from company number? l Extend 4 -digit dialing to cellular phones? l Do you have coverage issues in you plant/warehouse? Look at the Productivity Gains

u. Mobility : A Business Imperative Control costs Service reliability Improve productivity Multiple device support Too many numbers/voicemail Leverage existing assets ▐ 40 -60% of cell phone calls are made in the presence of a Wi-Fi network ▐ 30% of the office calls are received on mobile phones 1 • Most business professionals already use a smartphone 3 ▐ As much as 38% of enterprise IT budgets are mobile phone costs ▐ The average business person uses over 6 types of communication devices and 4. 8 Communication Applications 2 ▐ 36% of the employees are unable to reach coworkers on the first try 2 ▐ Difficulty in finding answers from the staff resulting in 12% missed deadlines per quarter 2 1 In. Stat and Jupiter Research 2 Sage Research 3 Forrester’s Workforce Technographics US, Canada, and UK

Flexibility in terms of Features & Devices ▐ Smartphone platform flexibility l Multiple smart phone support ▐ Intuitive dual mode user experience l Voice over Wireless LAN / Wi-Fi l “Dial via Office” over Cellular l Over-the-air activation l Tight integration with native dialer ▐ Secure ▐ Popular PBX features l Dual/simultaneous ringing with Deskphone l Call waiting, hold, transfer, … ▐ Seamless network transition (to/from Wi-Fi)

u. Mobility : Comprehensive Solution u. Mobility Client Software u. Mobility Controller Software Application software on Commercial hardware u. MCare (Support) Worldwide Carrier-grade Support u. MOM (Admin/Mgt) u. Roam/Multi-Tenant Support Varaha Multi-Tenant u. Roam Management

Savings Opportunities ▐ Cellular minutes l l ▐ International dialing/Roaming l l l Alerts ▐ Devices ▐ Applications Trunk reduction l ▐ ▐ ▐ Roaming charges Cellular minutes International dialing ▐ Eliminating in company calls reduces overall trunk requirement by 15% with 30% Wi-Fi use Devices l l ▐ Calls through PBX cheaper than over cellular Monthly international dialing fees Use of Wi-Fi while roaming Optimal routing by using international dial numbers Trunk reduction l ▐ Using ”Friends&Family” like plans while in cellular Use of Wi-Fi Eliminate Spectralink like Wi-Fi phones Eliminate deskphones for mobile users Applications : : Alerts l Eliminate pagers if used for coverage/privacy

Business Process Enhancements/Productivity & Accessibility Ownership and Work Flow Integration n Corporate numbers stay with the business on employee churn Work flow integration allows better customer service and employee satisfaction Allows regulatory compliance by routing calls through business network Page 7 © NEC Corporation 2009 n n Improves productivity and efficiency of mobile workers by extending the reach of enterprise communication features Enhances reachability with better in-building coverage and single number reach with carrier identity Simplified Management n n Consistent telecom policy enforcement for international and long distance calling Device Management tool integrates with native phone interface to simplify provisioning of clients

Savings in Business Savings in Cell and Voice Mail Minutes $32/Month/User $14. 40 Strategic$17. 60 Partners * * Nortel Study ** Mc. Kenzie Study ** ▐ Reduced cell usage: l Average business pays $0. 04 per minute and uses 1, 500 mins; u. Mobility Wirelinereduces 30% usage or $18 a month ▐ Additional savings Carriers l International dialing, roaming charges, reduced trunks, reduced interconnect charges/tolls, etc. ▐ Efficiency gains l Increased productivity, faster decision making, etc. Consumer

How does Wi-Fi fit in FMC? Voice over IP Sphericall FMC Cellular Wi-Fi

Feature Summary Feature Description Value Vo. IP Use Wi-Fi for in-building calls Better VQ; available signal strength Single Number Reach Be reachable from anywhere with only one telephone number Improved first-call completion rates; One number to remember Enterprise Dialing Present desk phone appearance from the cellular network Extension dialing on cell phone One Voicemail/MWI Voicemail left in one voicemail with message waiting No need to keep calling back to check enterprise voicemail PBX Features Provide advanced features to phone PBX Deskset in cell phone Mid-call Features Mid-Call Features while in Wi-Fi network Mid call features like transfer, etc. Hand-off (in/out) u. Mobility monitors available networks and uses best one in real-time Auto-adapting to changing conditions means best VQ every time Call Move (Device Mobility) Move active call to any telephony device and back again Make use of available resources (e. g. , speakerphone) whether u. Mobility devices or not Preferred Call Routing User tags individual phone numbers for preferred network Use PCR to tag free mobile-to-mobile calls to always use cellular network Application Delivery MESA architecture delivers mobile applications such as Campus Alert. Easily delivers 3 rd party application to the mobile device.

Flexibility in communications & WLAN Infrastructure Wi-Fi Infrastructure NEC Communications Systems Unified Communications SV 8500 SV 8300 – Coming soon SV 8100 Interop L 2 Roaming Aruba Yes Bluesocket Yes Cisco Airespace Yes Meru Yes Trapeze Yes Cisco 1200 Yes Hawking Yes Linksys Yes Netgear Yes SMC Yes Motorola (Symbol) Yes Manufacturer Vo. IP Widest infrastructure Support Yes

u. Mobility Extended Interoperability Infrastructure Wi-Fi Infrastructure IP PBX Manufacturer Samsung SCM, Siemens Hi-PATH, … Softswitch Interop L 2 Roaming Aruba Yes Bluesocket Yes Cisco Airespace Yes Meru Yes Trapeze Yes Cisco 1200 Yes Hawking Yes Linksys Yes Netgear Yes SMC Yes Motorola (Symbol) Yes Vendor neutral solution from NEC Vo. IP Yes

Network Configuration Wireless Devices WLAN Access Points Vo. IP Carrier Vo. IP/SIP UNIVERGE Sphericall SIP Stations T 1 or PRI PSTN Soft Phones Desk Phones u. Mobility Server • u. Mobility Controller • u. Mobility web based administration

Licensing Model UNIVERGE Sphericall Station Licenses (STL: 410007) Smartphone: u. Mobility Client Users u. Mobility 4 port pack (0300800) u. Mobility 32 port pack (0300802) u. Mobility 100 port pack (0300803) u. Mobility 250 port pack (0300804) u. Mobility 1000 port pack (0300805) u. Mobility 5000 port pack (0300806) u. Mobility System Users u. Mobility Pilot User u. Mobility Reserve Users u. Mobility System Rule of Thumb • 3 System Users per 10 client users • STL Licenses required on Sphericall • No additional licenses on u. MC

Law Offices ▐ Need l Law offices record client communication from office phone for billing, compliance, and liability management. Legal professionals end up communicating over cellphones with clients and it is not recorded. ▐ u. Mobility Benefits l l Call recording over cellphones using office infrastructure Privacy – Publish office number and sign off (log off) Easy reachability as needed Inexpensive international calling ▐ ROI l One missed client log or logging effort is minimally of $100 value a month l Missed client log can be a large liability for the law offices

Clinics and Medical Offices ▐ Need l Doctors and nurses communicate to patients, pharmacies and suppliers from office or while “on call”. Patient and pharmacy communication is recorded for billing, compliance, and liability management. The communication is not recorded if done over cellphones. ▐ u. Mobility Benefits l Call recording over cellphones using office infrastructure l Privacy – Publish office number and sign off l Easy reachability allows operator intervention and automatic tracking ▐ ROI l Operator efficiency can save thousand of dollars a month l Liability management can reduce insurance rates

Hospitals and Affiliated Doctors ▐ Need l Clinics and hospitals use WLAN phones and pagers to overcome cellular coverage issue. Many of them are using Smartphones/tablets for dedicated clinical applications ▐ u. Mobility Benefits l Provide a single integration work platform with deskphone l Privacy – Publish office number and sign off l Easy reachability allows operator intervention and automatic tracking ▐ ROI l Replace dedicated phones and maintenance with inexpensive alternative saving hundreds of dollars a year per device l Allow multiple carrier environment servicing doctors affiliated with multiple hospitals

Realtors ▐ Need l Realtors do not work at desk but mostly from home or road. They need office number, access to realty company, high quality graphics Internet access, alerts on deals as well as easy reachability to clients. ▐ u. Mobility Benefits l Integrated tablet platform allows integrated communication device with u. Mobility with high graphics resolution l Privacy – Publish office number l MESA alert allows updates on the deals in the area from realty company ▐ ROI l Remove the need for desk, deskphone and related charges l Provide better customer experience with integrated tool

Support/Maintenance Techs ▐ Need l Work order related communication from office phone is recorded for billing, time tracking, and work flow management. Technicians end up communicating over cellphones with clients or back office without record. ▐ u. Mobility Benefits l l Call recording over cellphones using office infrastructure Privacy – Publish office number and sign off Shift management with same number use by multiple users Easy escalation to experts from the field and video for visual inspection ▐ ROI l Work flow updates can save 30 to 60 minutes of tech time every day l Effective time tracking can save money and increase billing

Insurance agents/Adjusters ▐ Need l Insurance professionals do not work at desk but mostly from home or road. They need office number, access to realty company, high quality graphics Internet access, alerts on deals as well as easy reachability to clients. ▐ u. Mobility Benefits l Integrated smartphone/tablet platform allows integrated communication device with u. Mobility with high graphics resolution l Privacy – Publish office number l MESA alert allows easy routing updates and multimedia rich collaboration ▐ ROI l Remove the need for desk, deskphone and related charges l Provide better customer experience with integrated tool

Car Dealerships ▐ Need l Car sales and maintenance professionals spend most of the time away from desk in lot or garage in Wi-Fi coverage area. ▐ u. Mobility Benefits l Allow easy reach to personnel increasing sales and efficiency l Keep the company number providing continuity to potential customers l High speed access allow easy inventory access to customers on the lot ▐ ROI l A sales person can reduce 10 -15% time per engagement and possibility of a sale l Sales and pricing negotiation can take place securely and discreetly with MESA

Sales Professionals ▐ Need l Sales professionals give out their personal numbers. Companies implement sales processes around the company number including tracking of all sales communication for liabilities and customer satisfaction ▐ u. Mobility Benefits l l Call recording over cellphones using office infrastructure Publish office number and provide continuity to customer base Provide alerts to sales and support personnel based on incoming call Implement escalation based on organization structure on calls ▐ ROI l Alerts and reach increases customer satisfaction and loyalty to company l Tracking helps evaluate sales effectiveness

Retail ▐ Need l Retail outlets of big and small national brands have 100 users per outlet. They are looking for a replacement for Spectralink phones with a platform that can run applications and voice on the same device ▐ u. Mobility Benefits l Allow easy reach to personnel increasing sales and efficiency l Keep the company number providing continuity to potential customers l High speed access allow easy inventory access to customers reducing walk time that can be as high as an hour per shift person ▐ ROI l Reduction walk time on the floor by 30 minutes l Increase customer satisfaction, on floor purchasing and revenue

K-12 Schools ▐ Need l Many K-12 school campuses have 100 users per campus. Schools are looking for better coverage, redundant communication for emergency and security as well as better teaching tools by including Video ▐ u. Mobility Benefits l Wi-Fi allows redundancy with cellular network with school number l Privacy of teachers while providing easy reach to students l Use of Wi-Fi improves coverage ▐ ROI l Replacing older dedicated phones results in hundreds of dollars of savings per user annually l Increase security, coverage and improve teaching with Video

Manufacturing ▐ Need l Manufacturing plants of small and medium size manufacturers have hundreds of mobile users. They are looking for a replacement for Spectralink phones (for coverage) with a platform that can run applications and voice on the same device ▐ u. Mobility Benefits l Allow easy reach to personnel increasing sales and efficiency l Avoid Picocell expenses (~$100, 000 or more) and dedicated phones l Better integration of manufacturing into company business process flow ▐ ROI l Replacing older dedicated phones results in hundreds of dollars of savings per user annually l Reduction walk time on the floor by 30 minutes daily

Next steps ▐ 2 Hour presentation with Demonstration l Features l Feature benefits l Use trial on a hosted system ▐ ROI calculation l Spreadsheet is available on the portal ▐ Customer Considerations l Single mode cellular only operation versus Dual mode operation with Vo. IP l In-building coverage l Current recurring expenses on using Wi-Fi phones and replacement benefits Page 26 © NEC Corporation 2009

Thank You! Don’t forget to check out our social media properties Follow Us On Twitter: @NEC_Channels Like Us On Facebook: www. facebook. com/NECAmerica Visit Our Blog: www. nectoday. com