TUTORIAL 2 WAES 2105 rmanaum edu my Case
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TUTORIAL 2 WAES 2105 rmana@um. edu. my
Case study u Find an organisation or a company and analyse its daily management operation within the departments or interdepartments. Identify and describe: – – – – – the objective (goal) the organisation hierarchy the resources the output the process any IS (tps/ mis / eis/ mss etc) ? any supply-chain management? how it increase its productivity / compete? Your suggestions / evaluation
Group project u Maximum u = 7 in a group Assessment: – Report on the Case Study = 15% – Presentation of the Organisation / Company = 10% u Submission date : 6 weeks from today date ( 11/1/07)
Simple Example u u u u Company : FSKTM Company organisation (chart) Organisation : University Nature of business: Academic, Services Clients : Students Employee : Academician (different levels), Management Staff & Technical Staff Chain-Supply : Vendor, Other Departments, Central Mangement Competitiors : Other IPTA & Private University / Colleges
Objective: Teaching & training students, well (global/world/adavance) R&D u Resources (input): Students, books/references, IT (pc, network), research facilities u Process: teaching, registration, supervision, research u Output: graduation, alumni, report/statistic (ranking), publication u
IS : TPS, MIS, u Automation / Technology u User – friendly, Systematic u Evaluation : Survey, Report, Web u Weakness / improvement : Training/hands-on/practical facility; References; online-information, group/collaboration/ ‘clinic’ u Assessment : 80% - good / modern u
